Ed Martin Toyota

John Goodpaster was such a great salesman. He made me feel comfortable and confident in my decision to trade in my vehicle. He worked with me to fit my price point. He made me feel comfortable and confident in my decision to trade in my vehicle. He worked with me to fit my price point. More

The dealer has lots of cars to choose. I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the car to my phone and that was it. Not showing anything about the car, functions, how the buttons work. When I came back the next day (Monday) to pay for the car, I asked for it be checked on tires balance and alignment because it vibrates at higher speed. The wonderful service man, James took it in, but it took about 3 hours to be looked at. James acted like they were doing a favor by asking me if I had an appointment, of course not, the car is new and less than 2 days purchased and hasn't finalized payment and already had problem, but that's fine and I expected it, once you bought it, it's my problem, not the dealer's problem. Neither the sale man nor James know how to turn off lane assist function in the car, James acted like it's a safety feature of Toyota and that it couldn't turn off and asked me to call Toyota for help. I hope the dealer could train their sale persons/servicemen better so they know toyota cars more and new car delivery should be explained throughly so customers at least know the car and be excited at the moment instead of going home and look up the manual themselves on how the functions work. Other than that, I like the dealer. More

Jay was attentive and very willing and more than capable of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of t of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of the car and was pleased with his friendliness and overall salesmanship. More

I can not recommend Neal Graham and the entire Ed Martin team enough. Great, experience! team enough. Great, experience! More

Both Thankful and Jenni were wonderful to work with as my husband and I worked through buying out very first new car. Wonderful experience! husband and I worked through buying out very first new car. Wonderful experience! More

Neal was very helpful! We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped us get the one we wanted. More

Thank you for Mohammad to help us to get the good car from Toyota RV4 2025 XLE Hybrid and thank you for Toyota ED Martin and we appreciate for them Thank you Mohammad from Toyota RV4 2025 XLE Hybrid and thank you for Toyota ED Martin and we appreciate for them Thank you Mohammad More

Ryan was awesome. We came from around Cincinnati for a used car that you had. Ryan was open and upfront with his communication, and really made us feel comfortable wit We came from around Cincinnati for a used car that you had. Ryan was open and upfront with his communication, and really made us feel comfortable with the process. When additional work was needed on the car, he kept us updated on the status so we were able to wait to come up and drive the car when everything was together. He really went above and beyond my expectations and I am so grateful for him. More

Kyle was amazing to work with. He was patient, understanding, detailed, and eager to help. We enjoyed our interaction with him. He was patient, understanding, detailed, and eager to help. We enjoyed our interaction with him. More

Very professional staff. Nice lot. Clean ambiance.. Everyone treated you like you are family and didn’t push products just because they wanted to sell. Nice lot. Clean ambiance.. Everyone treated you like you are family and didn’t push products just because they wanted to sell. More