Ed Martin Toyota

We went to Ed Martin Toyota in Noblesville to purchase a used Toyota sedan or Rav4. Mr. Jay Bechara at Ed Martin was was an extra ordinary personality and an extremely professional, helpful and nice person. used Toyota sedan or Rav4. Mr. Jay Bechara at Ed Martin was was an extra ordinary personality and an extremely professional, helpful and nice person. He showed us a couple of very nice cars and within 2 hours we bought a very nice 2023 rav4. Then we went to the finance dept for payment/paperwork and Mr.Josh Tulledge there, again a very professional and nice person, completed everything in no time. I requested Ed Martin to deliver the car to my house and was willing to pay for it and to my surprise they not only delivered the car ASAP and free of cost to my house which is 22 miles away but also the gas tank was full and the car was more cleaner than before. This free immedieate delivery and full gas tank really made my day and also tells a lot about Ed Martin. Last week we visited a few other dealerships but could not find car that we really liked and in our budget at the same time. On the contrary Ed Martin had a very huge collection of cars that were not only in very prime condition but also in very good prices. The staff there was very helpful and nice in every way. My wilfe is also planning on buying her car in a month or 2 and for that we cannot think of going to any other place than Ed Martin Toyota, Noblesville. More

Ryan Dineen was awesome. From ordering my SUV in February to receiving it this past week. He was always available and willing to answer questions. When the build was not e From ordering my SUV in February to receiving it this past week. He was always available and willing to answer questions. When the build was not exactly as we planned, he assisted in getting things set up to make it right. Great job Guys! More

Ben was great to work with when we bought our truck. He made sure to take the time to listen to our needs as well as work with us on both our timing and pricing needs. Great experience and helpful staff He made sure to take the time to listen to our needs as well as work with us on both our timing and pricing needs. Great experience and helpful staff. More

Kyle helped me through the process of finding exactly what I was looking for. He made the whole process very easy and smooth. what I was looking for. He made the whole process very easy and smooth. More

John Goodpaster was such a great salesman. He made me feel comfortable and confident in my decision to trade in my vehicle. He worked with me to fit my price point. He made me feel comfortable and confident in my decision to trade in my vehicle. He worked with me to fit my price point. More

The dealer has lots of cars to choose. I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the car to my phone and that was it. Not showing anything about the car, functions, how the buttons work. When I came back the next day (Monday) to pay for the car, I asked for it be checked on tires balance and alignment because it vibrates at higher speed. The wonderful service man, James took it in, but it took about 3 hours to be looked at. James acted like they were doing a favor by asking me if I had an appointment, of course not, the car is new and less than 2 days purchased and hasn't finalized payment and already had problem, but that's fine and I expected it, once you bought it, it's my problem, not the dealer's problem. Neither the sale man nor James know how to turn off lane assist function in the car, James acted like it's a safety feature of Toyota and that it couldn't turn off and asked me to call Toyota for help. I hope the dealer could train their sale persons/servicemen better so they know toyota cars more and new car delivery should be explained throughly so customers at least know the car and be excited at the moment instead of going home and look up the manual themselves on how the functions work. Other than that, I like the dealer. More

I can not recommend Neal Graham and the entire Ed Martin team enough. Great, experience! team enough. Great, experience! More

Both Thankful and Jenni were wonderful to work with as my husband and I worked through buying out very first new car. Wonderful experience! husband and I worked through buying out very first new car. Wonderful experience! More

Neal was very helpful! We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped us get the one we wanted. More

Jay was attentive and very willing and more than capable of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of t of offering every bit of help I needed in the solution. I saw it for my four Runner. I was impressed as his knowledge of virtual every aspect of the car and was pleased with his friendliness and overall salesmanship. More