Ed Howard Mazda

Great customer service, product and ease of purchase. What a great experience!! I never looked at or driven a Mazda before and I'm glad I did. Steven Wilkinson and Bruce Kennedy were well informed, profes What a great experience!! I never looked at or driven a Mazda before and I'm glad I did. Steven Wilkinson and Bruce Kennedy were well informed, professional and very efficient in the process. Hats off to their team and Team Mazda. More

Great Team! I had a great experience with the team, but it all started with Steven Wilkinson. Steve greeted my wife and I with a smile and treated us like we wer I had a great experience with the team, but it all started with Steven Wilkinson. Steve greeted my wife and I with a smile and treated us like we were the only people that mattered. He changed the stereotype of old car buying (drama) into a new and wonderful experience. It's a fact you buy from people you like and trust. The best part was he didn't have to sell me anything. I knew pretty quick that I was going to buy from him. More

Great experience in buying car from this Dealler Great experience,Phylliss the sales person was very helpful,she answer all our questions, Peter in the office was very helpful, will buy another aga Great experience,Phylliss the sales person was very helpful,she answer all our questions, Peter in the office was very helpful, will buy another again. More

GREAT SALESMAN RANDY TUNING ACTUAL BUYING AND TRADE IN WENT VERY SMOOTHLY;NO PROBLEMS OR SURPRISES. ABOUT 2 WEEKS AFTER I BOUGHT THE CAR I NEEDED HELP WITH THE RADIO AND GPS SYST ACTUAL BUYING AND TRADE IN WENT VERY SMOOTHLY;NO PROBLEMS OR SURPRISES. ABOUT 2 WEEKS AFTER I BOUGHT THE CAR I NEEDED HELP WITH THE RADIO AND GPS SYSTEM. MET WITH RANDY AND HE PATIENTLY WALKED ME THROUGH MY QUESTIONS. GREAT GUY ; GREAT EXPERIENCE. More

Great experience I met with a great salesman named Steve. He was very nice and efficient. I came in knowing what I wanted, although they did not have it in stock. Stev I met with a great salesman named Steve. He was very nice and efficient. I came in knowing what I wanted, although they did not have it in stock. Steve and his associates found the car I was looking for with the exact features I was looking for in a day. I had the cat 2 days after my initial visit. It would've been the next day had the other dealer they were trading with not been closed on Sundays. The team at Ed Howard worked well together to get my car at a great price. THANK YOU to Steve and Peter for all your help! More

First service of new car I stopped by the dealership a few weeks after I bought the car because my cd player was not working correctly. It was not on scan but would occasional I stopped by the dealership a few weeks after I bought the car because my cd player was not working correctly. It was not on scan but would occasionally jump to a different track when I turned off the car. This probably doesn't matter if you are listening to music, but I listen to books on tape-thus to not be on the track I was listening to when I turned off the car was very frustrating. Some times it was on several tracks previous and other times many tracks ahead of the story. I tried to remember the track each time I turned off the car, but mostly forgot to do so. As this was an intermittent problem, I felt it could wait until it needed the first oil change. About two weeks before I planned to have service, the cd player would occasionally not be able to recognize the cd that was in the player. I would have to pop it out and reinsert it several times. Then I would have to advance to the track I thought I was on, listen a bit and then go to next track until I found the correct track. Very frustrating. Once when this happened I decided to turn the dial to music and then to the cd player. That did not work because the dial would stop before it got to the cd player. I popped the cd and inserted it and it stated again. I again stopped at the dealer to tell them about this new problem. Unfortunately I had moved beyond the error message. I was introduced to the service manager who was very helpful. I offered to leave my car for the week of Thanksgiving in hopes that the error message would occur while he had the car. This I did on Monday, Nov., 23. When I picked up the vehicle on Dec 1, it was fixed. I am so thankful that it was fixed. More

Keeps the Customer in Mind A problem of sqeeky brakes was reason to see the dealer's service department. The Mazda MX5 is 34+ months and 25,000+ miles beyond brand new. The A problem of sqeeky brakes was reason to see the dealer's service department. The Mazda MX5 is 34+ months and 25,000+ miles beyond brand new. The service tech found that the rotors are slitely glazed, and there is still 80% wear remaining on the rotors. He said under these conditions he would recommend to leave the rotors as they are, and no charge for his time. I was so pleased to hear that news. Some other dealer could have told me the rotors are beyond repair, and charged me a good sum of money to replace all four of them. I thank Ed Howard Mazda for their excellent and honest service employees. More

No pressure, pleasant sales staff, fair price All of the people we met were professional, helpful and willing to negotiate so that both parties came to a mutual agreement without a lot of sales pr All of the people we met were professional, helpful and willing to negotiate so that both parties came to a mutual agreement without a lot of sales pressure which we appreciated. It goes a long way when making a final decision after shopping around. Wendy was very knowledgeable about the Mazda 6 and when she couldn't answer a question she was honest about it & found the answer for us. We are glad we could give her our business. More