Ed Howard Lincoln

Excellent Experience We just love our new MKX ~ Jim Halas showed us excellent service from the moment we were introduced to him! Our experience was delightful! After view We just love our new MKX ~ Jim Halas showed us excellent service from the moment we were introduced to him! Our experience was delightful! After viewing several other cars and interacting with other dealerships, Ed Howard Lincoln was so far above the rest. Jim Halas was very knowledgeable of his product and understanding of new technologies of the vehicles , as well as clearly able to explain the details of our MKX to us patiently. Jim was genuinely interested in what we were looking for and honestly excited when he found exactly what we wanted and more! When we left, we felt like we met a new friend with whom we could trust to continue to do business with. Jim certainly made it pleasurable doing business with Ed Howard Lincoln. More

Excellent Customer Service! Ed Howard Lincoln not only is the best dealership in Florida, but the staff compliments their performance to perfect customer service, professionalism Ed Howard Lincoln not only is the best dealership in Florida, but the staff compliments their performance to perfect customer service, professionalism, and quality. Kevin Harrison is the consultant of choice, he's the best and would recommend him to anybody searching for their next car! More

They work hard for you This is the third vehicle that I have purchased from Ed Howard Lincoln. My favorite salesman retired since my last purchase, so I was unsure what to This is the third vehicle that I have purchased from Ed Howard Lincoln. My favorite salesman retired since my last purchase, so I was unsure what to expect this time around. But it is clear that the Sales Manager, Mike Hillman, cultivates superior customer service in all his employees. This time around I worked with Kevin Harrison. Kevin had infinite patience as I worked my way through all my purchase and lease options. When I finally settled on a car, Kevin went out of his way to insure that I received every possible sales incentive and discount. I had been shopping at another local dealership and never received this kind of care or attention. And when all the numbers we had been discussing were committed to paper, it was comforting to see that everything was as we discussed with no unexpected surprises. A quality company delivering superior service. More

Once in a lifetime Given the number of vehicles we have purchased over the years it's surprising that it took this long for us to have what we would truly classify as a Given the number of vehicles we have purchased over the years it's surprising that it took this long for us to have what we would truly classify as a pleasant car-buying experience. From the first time we met Kevin, our salesman, to dealing with Mike and all the paperwork we actually enjoyed all aspects. We would recommend Ed Howard Lincoln to anyone contemplating the purchase of a vehicle. Oh yeah, almost forgot - we feel we received a fair price !!! More

A solid dealership hopefully still remodeling. We have purchased several Lincoln's at Ed Howard's Lincoln dealership over the past 30 plus years we have lived in Sarasota, FL because we have enjoye We have purchased several Lincoln's at Ed Howard's Lincoln dealership over the past 30 plus years we have lived in Sarasota, FL because we have enjoyed all our Lincoln's. The sales staff really understand their products and make the buying experience a more educated experience. The service department always gives extra effort without inflating the costs of repairs. I will continue to purchase Lincoln's in the future however they really need to pay more attention to the ambience once you enter the building. From the showroom to the customer waiting area the feeling is everything is dated. The waiting area is one step above metal chairs, the walls are scuffed and in need of paint. Our local Ford dealership knows how to make the visiting experience impressive, comfortable and classy. My hope is that our Lincoln dealership is not finished with their remodel and will make the experience worthy of purchasing a 60.000.00 vehicle Don"t change the staff, they are wonderful, just give them a more elegant interior experience. As a buyer I expect better. More

Excellent Service!! I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face of the business and who handles my issues with great understanding and care. More

Tires, tires, tires When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have excellent service with Lanora who takes great care of me whenever I call. Today, they came and picked up the car, repaired it (new tire) and then Steve the manager drove it back to me at my office. Now, that's service. I love my Lincoln and it's my third one from ed Howard They take care of Thier customers. Thank you Steve! Denise whitty More

getting it right I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my ba I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my bad review. They had set up another appointment for service on the vehicle. It took four days of going over the vhicle, but finally the problems were resolved. The car is fine. I would definately use them again. More

Very good group of people The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed H The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed Howard Lincoln dealer. More

Service department I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I wa I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I was greeted by Lanora, In the service, department.. She was extremely knowledgeable and efficient. She gave me the best service for what I needed and nothing that wasn't. She searched for the best deals on my new tires and listened carefully to my concerns. I felt like she understood me totally. Thanks to her, I will return to this dealership and recommend it to anyone. More