Ed Howard Lincoln

HORRIBLE customer service i had my lincoln vehicle HORRIBLE customer service i had my lincoln vehicle worked on breaks and calabers and they didnt even tighten the bolts!!!!! owner ed said well peopl HORRIBLE customer service i had my lincoln vehicle worked on breaks and calabers and they didnt even tighten the bolts!!!!! owner ed said well people make mistakes sorry not my problem... this could have been a HUGE accident putting my families lives at risk for a slap on the risk to their service guy who said he was distracted and walked away from the car! how do you forget to tighten the bolts!!! thank god we were driving local and were able to pull our car over when our calaber completely FELL OFF MY CAR!!! thank got we wernt on the hight way headed home to michigan. when i asked the owner ed for my own comfort if he would please loan us a car to get home he said no absolutely not its mot my problem yet i have NO reassurance that the bolts are there and on correctly this time. absolutely disgusted by ed and his team's behavior and treatment to the customers. so unbelievably sad More

In all my years of buying cars this was by far the easiest transanction, this 2018 MKX , that I have ever done.I must say that Frankie Liu was very pleasant and attentive. He was also very knowledgeab easiest transanction, this 2018 MKX , that I have ever done.I must say that Frankie Liu was very pleasant and attentive. He was also very knowledgeable and informative in regards to the vehicle.I would definitely recommend family and friends. More

Jim Halas, our sales person, was very knowledgeable about the Nautilus and provided all the information we needed. He made the buy transaction go smoothly. The car was ready for pick up on time and all the the Nautilus and provided all the information we needed. He made the buy transaction go smoothly. The car was ready for pick up on time and all the paperwork was in order. Closing was quick and painless. Thank you Ed Howard and Jim Halas. More

Jim Halas Rocks! Just bought my first Lincoln (or Ford) ever in my life. I selected the 2020 Aviator and could not be happier with the vehicle so far. The car can se Just bought my first Lincoln (or Ford) ever in my life. I selected the 2020 Aviator and could not be happier with the vehicle so far. The car can sell itself with all the features, plush materials, ride comfort, etc.. What really separated it for me though was Jim Halas. I was lucky enough to have him help me select the vehicle, detailing each and every feature you could imagine. If you go here, just ask for Jim. You will not be disappointed. The dealership itself is great and gives you an upscale vibe for Lincoln. Ed Howard and Jim Halas are a winning combination!. More

I visited Ed Howard Lincoln on two occasions. Once when I purchased my Lincoln on 4/24/20 and once on 6/29/20 for a battery replacement. On both occasions the dealership put me as a customer first. Jim Hal I purchased my Lincoln on 4/24/20 and once on 6/29/20 for a battery replacement. On both occasions the dealership put me as a customer first. Jim Halas is a salesman of excellent quality lest not to forget the service department. Mr. Howard should be elated for having a team he can count on. More

Recently purchased a pre-owned Jaguar from Ed Howard Lincoln. My salesman, Jim Halas was amazing. I was not a local buyer, and Jim assisted me throughout the entire process, including having the car shi Lincoln. My salesman, Jim Halas was amazing. I was not a local buyer, and Jim assisted me throughout the entire process, including having the car shipped to me. The car came in the exact condition as it was described to me. All the paperwork was done and the entire process could not have been any easier. I would recommend this dealership 100%! Jim is an absolute gentleman who genuinely cared about my experience . More

Happy with our purchase Frankie Lie was a great person to work with while trying to select the best one for us. We viewed cars from 3 other makes. He was very knowledgeable n Frankie Lie was a great person to work with while trying to select the best one for us. We viewed cars from 3 other makes. He was very knowledgeable not only on Lincoln’s but the others we were checking. I have owned 4 Mercedes. This is the first and hopefully many more Lincoln’s to come. I am one who feels some dealerships are so big we get overlooked.. Ed Howard Lincoln has a very nice dealership, but not so large you get lost and plenty large enough to take care of all your needs. This experience was good so the next time we buy it will be from Frankie. More

Please don't buy from here Please don't buy a car from this dealer. My experience has been awlful. Sold me a car with a bad engine and would do nothing to help. Steve Wilkerson Please don't buy a car from this dealer. My experience has been awlful. Sold me a car with a bad engine and would do nothing to help. Steve Wilkerson is a terrible person and salesman. More

I had several questions about my vehicle Lanora spent quite a bit of time to answer all my questions and she made sure I understood everything.They checked and cleaned the car. Lanora spent quite a bit of time to answer all my questions and she made sure I understood everything.They checked and cleaned the car. More

Outstanding Service These comments serve to express our sincere appreciation for the outstanding sales service given to us throughout our recent car leasing transactions. These comments serve to express our sincere appreciation for the outstanding sales service given to us throughout our recent car leasing transactions. We have bought/leased Ford vehicles throughout the years. We found this time around that we could financially do better on leasing a Lincoln, hence our recent transactions. We leased two MKC cars from Ed Howard dealership in Sarasota, FL, without ever previously meeting or visiting the dealership. We could not be happier; this was the best car-buying experience we have ever had. The Lincoln Brand Champion, Jim Halas, assisted us through all facets of the lease. His professional demeanor, attention to detail, and exceptional service is what will make us go back to him and Ed Howard Lincoln. We cannot express how extremely professional and well-versed Jim is in the "ins and outs” of Lincolns. He made the leasing go smoothly and effortlessly; everything was done first class. We believe that every business is built one customer at a time. Customer loyalty and trust are both earned though deeds not good salesmanship alone. Whereas, Jim is indeed a good salesman, this serves to confirm that he has earned our trust and loyalty. We feel certain that we will be leasing many fine cars from him in the future. Thanks again to Jim for being our trusted car advisor; he exceeded our expectations and delivered on his promises. More