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EchoPark Automotive Houston

Houston, TX

4.6
442 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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8477 North Fwy

Houston, TX

77088

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Showing 442 reviews

February 12, 2020

Great dealership. No stress to close the deal. Good selection of used cars. Salesman Eddie Mitchell was very pleasant and a great help finding the right car. More

by Mbehan
Recommend Dealer
Yes
Employees Worked With
Eddie Mitchell
Feb 14, 2020 -

EchoPark Automotive Houston responded

Mbehan, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

February 09, 2020

Love the concept! A new way to buy a car. Just forget about trying to get the best pricing or hidden fees that show at the last minute. Stacey was VERY patient with me and helped me to get my car without More

by Mauriciomeza
Recommend Dealer
Yes
Employees Worked With
Stacey Landry
Feb 11, 2020 -

EchoPark Automotive Houston responded

Mauricio - we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at EchoPark Automotive Houston! Thank you so much for your kind words and recommendation. We do hope we can be of assistance in the future. Take care!

February 04, 2020

This is probably my fifth car and I must say this is the best dealership I’ve ever been to no hassles at all I had a small issue came back and they repaired it with no questions asked. Morgan is awesome More

by Kimberly
Recommend Dealer
Yes
Employees Worked With
Morgan
Feb 05, 2020 -

EchoPark Automotive Houston responded

Kimberly - thank you for taking time out of your day to let us know how we did! Your kind words mean so much to us. Thank you so much again for your feedback! We hope you have a great day!

February 02, 2020

First time at an EchoPark dealership and it was just as advertised. Walked in knowing the car I wanted, test drove it and was out the door in 2 hours. Love my new car! More

by RobertN
Recommend Dealer
Yes
Employees Worked With
Michael Perez
January 28, 2020

Horrible customer service. Made the experience very difficult. Wasn’t given a 2nd key, so now I have to pay $300 for another one. Awful More

by amanda531
Recommend Dealer
No
Employees Worked With
C. Quiroz
Jan 29, 2020 -

EchoPark Automotive Houston responded

Amanda - we appreciate all reviews and appreciate you taking the time to leave us this feedback. With that said, one of the many reasons we can price our nearly new vehicles substantially lower than our competitors, is we do not add additional accessories, such as a second key, to the vehicle. This is extremely cost-prohibitive on volume dealers and ends up being marked up and rolled back into the price of the vehicle. With that said, I would love an opportunity to speak with you in order to gain more insight into your situation and answer any questions you may have. If you are willing, please call me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manager

January 27, 2020

They had great customer service and made the process very easy. Dominic was very helpful and friendly. This was the best experience I’ve had buying a car. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 28, 2020 -

EchoPark Automotive Houston responded

Amanda - were so happy to hear you had the best car buying experience of your like with Dominic! Thank you so much again for your feedback! We hope you have a great day!

January 27, 2020

This place is excellent and the have great customer service I am an first time Buyer but this was not my first time coming to a dealership place.I felt like this was different and i like the customer service.Th More

by sephorahyand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronika
Jan 28, 2020 -

EchoPark Automotive Houston responded

Sephorahyand, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Houston! Until the next time we meet, take care!

January 26, 2020

Wonderful! Wonderful! Wonderful! I drove 2 hours plus (from Austin to Houston for this dealership). I initially went in with the traditional dealership mindset ( they are going to hus More

by gregory.shulman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hoxie
Jan 28, 2020 -

EchoPark Automotive Houston responded

Gregory - your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2020

This place was excellent! The service was quick and they got me in my new car!! Jamal was very informative, nice and diligent! Five stars!! More

by DP
Recommend Dealer
Yes
Employees Worked With
Jamal P.
Jan 28, 2020 -

EchoPark Automotive Houston responded

DP - we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Houston with Jamal! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

January 26, 2020

This was a different kind of a car buying experience you have to sign in and then someone is assigned to you the place was packed so I started to leave but I was glad I stayed the person that helped us was More

by Judysmith254
Recommend Dealer
Yes
Employees Worked With
Steven Pichardo
Jan 28, 2020 -

EchoPark Automotive Houston responded

Judysmith254 - your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!