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EchoPark Automotive Houston

Houston, TX

4.6
435 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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8477 North Fwy

Houston, TX

77088

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Showing 435 reviews

March 28, 2020

Excellent Service I must say that I have dealt with many dealerships in buying vehicles and none comes close to the excellent service that I received from Echo Park. I More

by Willie W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Jones
Apr 23, 2020 -

EchoPark Automotive Houston responded

Willie, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 18, 2020

I enjoyed my shopping experience Thanks to Mykael Stewart and his shadow trainee Omar. From the moment I arrived I was greeted with professionalism not only from the Sales Consultants I mentioned above but a More

by christian.rosas
Recommend Dealer
Yes
Employees Worked With
Mykael Stewart and Omar
Mar 25, 2020 -

EchoPark Automotive Houston responded

Christian.rosas, it's experiences like yours that really keep us motivated! Thank you for this amazing feedback! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

February 27, 2020

I walked into the dealership just to browse with no intention of buying on that day, and I walked out with a new suv! it was a great experience overall. we had a very knowledgeable and helpful sales re More

by stacie
Recommend Dealer
Yes
Employees Worked With
Stacey Landry
Mar 01, 2020 -

EchoPark Automotive Houston responded

Stacie - we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2020

Great dealership. No stress to close the deal. Good selection of used cars. Salesman Eddie Mitchell was very pleasant and a great help finding the right car. More

by Mbehan
Recommend Dealer
Yes
Employees Worked With
Eddie Mitchell
Feb 14, 2020 -

EchoPark Automotive Houston responded

Mbehan, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

February 09, 2020

Love the concept! A new way to buy a car. Just forget about trying to get the best pricing or hidden fees that show at the last minute. Stacey was VERY patient with me and helped me to get my car without More

by Mauriciomeza
Recommend Dealer
Yes
Employees Worked With
Stacey Landry
Feb 11, 2020 -

EchoPark Automotive Houston responded

Mauricio - we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at EchoPark Automotive Houston! Thank you so much for your kind words and recommendation. We do hope we can be of assistance in the future. Take care!

February 04, 2020

This is probably my fifth car and I must say this is the best dealership I’ve ever been to no hassles at all I had a small issue came back and they repaired it with no questions asked. Morgan is awesome More

by Kimberly
Recommend Dealer
Yes
Employees Worked With
Morgan
Feb 05, 2020 -

EchoPark Automotive Houston responded

Kimberly - thank you for taking time out of your day to let us know how we did! Your kind words mean so much to us. Thank you so much again for your feedback! We hope you have a great day!

February 02, 2020

First time at an EchoPark dealership and it was just as advertised. Walked in knowing the car I wanted, test drove it and was out the door in 2 hours. Love my new car! More

by RobertN
Recommend Dealer
Yes
Employees Worked With
Michael Perez
January 28, 2020

Horrible customer service. Made the experience very difficult. Wasn’t given a 2nd key, so now I have to pay $300 for another one. Awful More

by amanda531
Recommend Dealer
No
Employees Worked With
C. Quiroz
Jan 29, 2020 -

EchoPark Automotive Houston responded

Amanda - we appreciate all reviews and appreciate you taking the time to leave us this feedback. With that said, one of the many reasons we can price our nearly new vehicles substantially lower than our competitors, is we do not add additional accessories, such as a second key, to the vehicle. This is extremely cost-prohibitive on volume dealers and ends up being marked up and rolled back into the price of the vehicle. With that said, I would love an opportunity to speak with you in order to gain more insight into your situation and answer any questions you may have. If you are willing, please call me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manager

January 27, 2020

They had great customer service and made the process very easy. Dominic was very helpful and friendly. This was the best experience I’ve had buying a car. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 28, 2020 -

EchoPark Automotive Houston responded

Amanda - were so happy to hear you had the best car buying experience of your like with Dominic! Thank you so much again for your feedback! We hope you have a great day!

January 27, 2020

This place is excellent and the have great customer service I am an first time Buyer but this was not my first time coming to a dealership place.I felt like this was different and i like the customer service.Th More

by sephorahyand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronika
Jan 28, 2020 -

EchoPark Automotive Houston responded

Sephorahyand, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Houston! Until the next time we meet, take care!