EchoPark Automotive Houston

Best experience purchasing a car. Most of the time we all dread buying a car, but the makeit so easy. You deal with the same person from start to finish. Even signing documents. I had Most of the time we all dread buying a car, but the makeit so easy. You deal with the same person from start to finish. Even signing documents. I had the pleasure of working with John and he was able to answer all my questions. Very nice guy and very patient. I don't think car buying could ever be any easier than it was here I would refer any and everyone to Echo Park More

Really nice and. Professional. Kind helpful timely and very informative. Courtesy was simply fantastic will come back again. Professional. Kind helpful timely and very informative. Courtesy was simply fantastic will come back again. More

Very good service. Professional and knowledgeable very helpful customer service was excellent.will bye a BMW are a car again. Professional and knowledgeable very helpful customer service was excellent.will bye a BMW are a car again. More

Very good fast experience great sales person made me feel comfortable about the purchase no pressure! comfortable about the purchase no pressure! More

My experience was very good. Darell was easy to work with and very helpful. I would buy again from here. Darell was easy to work with and very helpful. I would buy again from here. More

The staff was friendly and helpful. The was the easiest and best process in purchasing a vehicle. Would HIGHLY RECOMMEND! The was the easiest and best process in purchasing a vehicle. Would HIGHLY RECOMMEND! More

Cielo helped us get the car we loved and she was the nicest and very kind to us she explained everything in so much detail, we are very happy with our purchase. nicest and very kind to us she explained everything in so much detail, we are very happy with our purchase. More

I purchased a vehicle online at this location. I spoke with a rep on the phone and via text for about 30 minutes making sure the sale was ok and she walked me through the online purchase process. I spoke with a rep on the phone and via text for about 30 minutes making sure the sale was ok and she walked me through the online purchase process. She "verified" 3 times for me that the truck was available. I put down my $500 deposit and finalized the online order. The next morning I drove over there to pick up the truck and it was gone. The sales guy was clueless and said this happens all the time. The entire staff was indifferent and couldn't have cared less. 2 weeks later I am still trying to find someone at this company that has half a brain to get me the refund back on a truck they sold out from underneath me. Corporate has no support. All they tell you is that they will forward the issue to the store manager. The store manager will not return phone calls and you cant even get the dealership on the phone to speak to them directly. Do yourself a favor and stay far away! Their customer support is garbage and if you have a problem with anything you are on your own! More

Very helpful and friendly. Not pushy helped us find exactly what we wanted. I am very happy with my choice. Not pushy helped us find exactly what we wanted. I am very happy with my choice. More

Very helpful and friendly. Not pushy helped us find exactly what we wanted. I am very happy with my choice. Not pushy helped us find exactly what we wanted. I am very happy with my choice. More