EchoPark Automotive Birmingham

A pleasure to buy from this dealership. Friendly staff that made the process smooth. I highly recommend Krystal for your salesperson. Friendly staff that made the process smooth. I highly recommend Krystal for your salesperson. More

My experience purchasing a truck was farmers the best experience ever. Emilio Ball was so patient and kind to work with. The timing was excellent and the service I received was A+. I will be recommendin experience ever. Emilio Ball was so patient and kind to work with. The timing was excellent and the service I received was A+. I will be recommending Echo and Emilio to my friends and family. The dealership has a great atmosphere. Thanks again Emilio for an exceptional purchasing experience. More

I had an overall positive experience at EchoPark. Emilio, our experience guide, was excellent. He was very nice and very easy to work with. One word of warning, they get very busy on Saturdays an Emilio, our experience guide, was excellent. He was very nice and very easy to work with. One word of warning, they get very busy on Saturdays and we were there almost 4 hours as opposed to the 60 to 90 minutes we were told and that had all to do with the trade in appraiser being backed up. What was different is that Emilio kept us informed on what was going on instead of just leaving us to sit around like the last car dealership I worked with. My recommendation is to go on a weekday. Also, take advantage of their online trade in/sale quote a head of time. It really helped us to come in prepared and know what to expect a head time. They honored the quote we received online. Coming in prepared was very helpful for us, we noticed that many shoppers did not come in prepared. They only take certified checks, debit cards, and their own financing (no outside). All of this is clearly stated on their website. If you go on a Saturday, and plan on bringing a down payment in check form, get a certified check from your bank on Friday. Having that check doesn't mean you have to buy if you don't want to. Showing up totally unprepared is not a good way to buy a car at any dealership, this one is no different. More

Starla was wonderful to work with, she went above and beyond to get us what we wanted/needed. I would recommend to anyone to give y'all a try. beyond to get us what we wanted/needed. I would recommend to anyone to give y'all a try. More

Blake was very helpful and friendly, we feel we made a good purchase with his help. good purchase with his help. More

My wife and I had an excellent experience with EchoPark. We were able to schedule an appointment to look at a vehicle. Upon arrival we were greeted at the door and introduced to our sales rep, Roberto. We w We were able to schedule an appointment to look at a vehicle. Upon arrival we were greeted at the door and introduced to our sales rep, Roberto. We were up front about our intentions and he was very accommodating. Roberto facilitated our test drive and even pulled another vehicle around for a side by side comparison. When we left to look at a few other vehicles in the area, he and the other staff were understanding and did not pressure to purchase. When we returned to purchase, Roberto worked us in with his other customers. Each step in the process was clearly explained as we progressed through them, allowing us the freedom to ask questions and discuss options without being pressured into decisions we were unsure about making. Honestly, this was the best experience my wife and I have ever had at a dealership. There was none of the typical pressure tactics we have experienced at other dealerships. Roberto was awesome and we are highly pleased with our purchase and our experience at EchoPark. More

Very helpful in evaluating vehicle that met our requirements. Blake was very forth coming, he made the experience easy requirements. Blake was very forth coming, he made the experience easy More

Dawson and Chris they were great. Thank for everything and thanks for the hot chocolate it hit the spot Thank for everything and thanks for the hot chocolate it hit the spot More

Blake was amazing! He helped us find the perfect car for us and my family! He helped us find the perfect car for us and my family! More

Great Experience! Lucus did a great job answering all of my questions, and got everything processed in a very timely manner. Lucus did a great job answering all of my questions, and got everything processed in a very timely manner. More