EchoPark Automotive Baltimore

This is the 3 car I have had to buy in my life and this was by far the best car buying experince I have EVER had!! Matt (sales) was very friendly and very easy to work with throughout the whole proces was by far the best car buying experince I have EVER had!! Matt (sales) was very friendly and very easy to work with throughout the whole process. He stayed late just for us because I could not make it out to test drive the car until after work. He was also very very willing to take the time to answer and explain every question that I had without any problems. I gave him a figure of what my buget was and he was able to find the PERFECT fit for not only my buget but my lifestyle as well. Chris (finance) was beyond helpful as well. He made filling out all of the papers and signing of everything so easy that I did not feel like I was at the dealership. I also traded in a car during this transaction. I feel that I got a very reasonable offer for the trade in car. That I was then able to use as a down payment. All of the vehicles that I saw on the lot were very well taking care of. I was very impressed with the ENTIRE transaction from start to finish. I would go back to this dealership in the future. I would also refer everyone I know to Carbiz. More

I was looking online for a used vehicle to replace my I was looking online for a used vehicle to replace my current car (a Dodge) which decided it wasn't going to see another Winter under my ownership. A I was looking online for a used vehicle to replace my current car (a Dodge) which decided it wasn't going to see another Winter under my ownership. As I searched many different routes online, dealers and private sellers, my searches always pointed to an ad for a used Nissan 350Z at Carbiz. I bypassed it for a number of days and finally after a week I decided to go take a look at their inventory. After looking at numerous vehicles I spotted the 350Z on the lot and walked over to take a look. I was immediately impressed with the looks of the vehicle and the condition of it (their entire inventory consists of great cars). I met the salesman Kelvin and after a few discussions about vehicles, I decided I wasn't going to make a decision that night and proceeded to leave. The next day I returned and decided to take the Z for a test drive. I was immediately sold on the vehicle and was on my way to owing a new-used car. The salesman Kelvin was very knowledgeable and made the transaction go as smoothly as possible. The finance manger was very pleasant to deal with as well. Over all I had a very pleasant experience at Carbiz and would return for my next vehicle without hesitation. The folks at Carbiz have all the right stuff to make your car buying experience as painless as possible. Great people, great cars, great dealership. I would recommend them to anyone looking for a quality used vehicle! Kudos to the Carbiz family employees!!! More

i wasn't familiar with carbiz at all prior to going there and my experience with them really started off as the result of a whim. i was searching through AutoTrader for a Subaru STI and found one at Carbiz. and my experience with them really started off as the result of a whim. i was searching through AutoTrader for a Subaru STI and found one at Carbiz. for some odd reason i decided to click on the button that evaluates your trade-in. i entered some information and clicked a few buttons and was told by the automated system that the value of my trade-in couldn't be figured due to a transmission problem. "oh well" i thought and proceeded to go about my business. then my cell phone rang (i had given them my number) and it was Matthew Pollock from Carbiz. we spoke for a bit about my situation and what vehicle i was looking for. an appointment was set up for the next morning. Carbiz doesn't open until 9 am but i got there at 8:30 was let in and introduced to Matt. to shorten a lengthy story, my negative equity made getting the STI a painful situation so after a week of seaching and shopping and investigating i ended up with a 2007 Audi A3 wagon, deciding to purchase it from Carbiz. everyone i had dealings with at Carbiz was friendly. and it wasn't that thin facade of friendliness you almost always get from people selling you something, but more of a "neither of us are jerks and attempting to do the other person in" type of friendliness. i communicated my need and wants and Matt was accommodating as much as possible. even the finance manager (my last experience was with a guy that made me feel like he was selling his children's organs to "make this deal work") was friendly on a personal level and informative. i was never unpleasantly surprised at Carbiz. prices were explained clearly and nothing came out of third base to empty my pockets. having negative equity can make getting into a new car difficult but everything went very well at Carbiz. Matt, Chris, and Evan made the process easy and painless. More

I went to Car Biz to buy my first car on my own and it was an excellent experience. I got a great price and had the pleasure of dealing with Javier Cuellar. There are excellent car dealers and then ther was an excellent experience. I got a great price and had the pleasure of dealing with Javier Cuellar. There are excellent car dealers and then there is Javier who worked with me and always returned my calls within a few hours. There was a minor issue with the vehicle and it was dealt with promptly, professionally, and with excellent service standards. Javier has gone above and beyond the call of duty helping me with my car purchase before and after the fact. I visited many other car dealers and did not get even remotely the asme service as I did at Car Biz w/ Javier and his fellow employees. If you want a great car buying experience, go to Car Biz and ask for Javier. Thanks Javier! More

Recently I purchase a 2006 LS430 from Carbiz Auto on 9/23/10 I was in the market for a new vehicle and I knew Carbiz was the place to purchase. I purchased my last Lexus from the local Lexus dealer whic 9/23/10 I was in the market for a new vehicle and I knew Carbiz was the place to purchase. I purchased my last Lexus from the local Lexus dealer which was very over priced. Carbiz had a GREAT inventory and there prices was just right for me being a College Student. I worked with Raymond Allen and Matt Pollock they were GREAT and went the extra mile to make sure all my needs was met. Ray and Matt even saved me trip to the credit union by completing all finance documents in house which was Excellent!! I totally would recommend this dealership to anyone whom ask; and I will be purchasing my next vehicle from the GREAT People at Carbiz Auto. Thanks, Antwan More

Very nice location and everyone is very personable. Possibly the best experience I have had purchasing a car. The car I wanted to trade in did not run so they sent a tow truck to pick it up. I got in Possibly the best experience I have had purchasing a car. The car I wanted to trade in did not run so they sent a tow truck to pick it up. I got in there monday at 4 o clock and was out by 5:50 and had plnty of time to get home and watch the Ravens beat the Jets. Would reccomend this dealership to everyone. More

Salesperson was great and helped me to find the car I wanted at a decent price. At first I was nervous since many calls were needed to be made since this was my first vehicle, however the transaction wen wanted at a decent price. At first I was nervous since many calls were needed to be made since this was my first vehicle, however the transaction went rather smoothly after all :). Very satisfied. More

Buying my car was the most wonderful and pleasant experience. Matt was one of the best salesperson I've ever met, he understood my needs and my flair for being unique. He was very warm and friendly a experience. Matt was one of the best salesperson I've ever met, he understood my needs and my flair for being unique. He was very warm and friendly and really down to earth, just the type of people I love doing business with. Ali was great also she took the fear out of being with the financial dept, her personality is great. Carbiz has shown me that they really put your needs first,and in my business character and integrity is most important. Thanks Carbiz for help making it possible to go from a 1993 car to a 2009 with ease. Thank You Minister Samonia More