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Easterns Automotive Group of Sterling
Sterling, VA
1,108 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 1,108 reviews
May 20, 2026
Very disappointing experience with Easterns Automotive Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with the vehicle, including malfunctioning windshield wiper controls, fog lights needing repair, and cigarette burns on the driver’s seat. I was assured these problems would be fixed, which is the only reason I agreed to move forward with the purchase. I paid all required down payment fees immediately and handled everything responsibly, yet after the sale, communication became terrible. The sales representative, Elie, consistently ignored follow ups from both me and my husband, and the only repeated concern seemed to be whether I had already paid the fees which says a lot about their priorities. It should not take escalating directly to management and leaving the vehicle at the dealership just to get basic promised repairs addressed. What is even more frustrating is the constant pressure to leave positive reviews while providing poor after-sale customer service. Selling a vehicle is one thing ,standing behind it and treating customers with respect afterward is another. I would not recommend this branch to anyone expecting professionalism, accountability, or proper customer care after signing the contract. More
by Walshma225
Employees Worked With
May 12, 2026
Excelente servicio, me ayudaron mucho con lo que necesitaba y tienen muy buenos carros y precios necesitaba y tienen muy buenos carros y precios More
by Acherrez2025
May 11, 2026
Very informative on the finances for first time buyer and made sure I got the best value possible made sure I got the best value possible More
by noahsaberhagen
April 30, 2026
Finding a car has been my mission impossible. I worked with Nelson Contreras at Easterns and he truly made the difference. He was very attentive to details finding me a great deal on my car. He a I worked with Nelson Contreras at Easterns and he truly made the difference. He was very attentive to details finding me a great deal on my car. He also made the car buying experience feel very luxurious. I would recommend looking for him if you’re able to! More
by O79
Employees Worked With
Nelson, Contreras
April 30, 2026
This dealership is one of the nicer ones I’ve been to in recent times. The staff is very kind and knowledgeable, and they made purchasing a car very easy. Nelson Contreras in particular was very helpful. recent times. The staff is very kind and knowledgeable, and they made purchasing a car very easy. Nelson Contreras in particular was very helpful. More
by AB
Employees Worked With
Nelson Contreras Garcia
April 17, 2026
I give Nelson Contreras 5 stars for helping my son get his dream car !! Nelson has been the most patient and kind. He helped us every step of the way to buy our son’s Tesla car with so much ease. I would his dream car !! Nelson has been the most patient and kind. He helped us every step of the way to buy our son’s Tesla car with so much ease. I would recommend Nelson to our family and friends. He did an excellent job! He also has a great personality! More
by Pclanor
Employees Worked With
Nelson Contreras
April 15, 2026
Gracias a Sergio Justiniano por ayudarme a encontrar mi carro totalmente recomendado.todo fue rápido y preciso un gusto comprar con ellos. carro totalmente recomendado.todo fue rápido y preciso un gusto comprar con ellos. More
by Adelsondelcid
Employees Worked With
