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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
131 Reviews

131 Reviews of East Hartford Chevrolet - Service Center

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August 10, 2024

$155 is WAY TOO MUCH FOR AN OIL CHANGE But my service associate was excellent More

by JOEMOUNTAINSCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Very good took me earlier than expected and car done before they said it would have More

by BRIANSELLIS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Since the ownership change this dealership has completely metamorphosed into a wonderful customer service experience! Thumbs up to the new regime! More

by arrowpharmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Wanat
July 30, 2024

I was reluctant to go there after change in ownership. . That has changed now that I felt it very comfortable in my recent experience with Jessica Montezat and East Hartford Chevrolet More

by MICHADM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Fantastic service! Great communication and well trained staff. Staff always willing to provide the best results More

by Gabriella Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Needed our suburban fixed quickly before a planned weekend trip- they squeezed us in and our service advisor Bill did a great job getting it over the finish line. They also could have tried to punch More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

I like the way your personnel treat you as a vip person. They let you know about each phase of your repair. I would recommend there service department to all. More

by abjsmx.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

The service staff took great care of our vehicle and were very helpful to my wife who dropped it off while I was out of state. The service staff communicated everything with me and were more than accommodati More

by AVAFI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Have bad customer service you guys are over priced over staffed and condescending. You need to charge a one time price for estimates. More

by SENSHABBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Very poor customer service. Charged me for diagnostic wasn't needed. Refused to credit me. More

by GEROGEBRADNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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