East Hartford Chevrolet - Service Center

I like Jessica she is the best to work with she always explain everything before they start the job, and I love Mike Nolan he always the one to work on my car and I appreciate that . It’s easy to g explain everything before they start the job, and I love Mike Nolan he always the one to work on my car and I appreciate that . It’s easy to get to your appointment. Thank you . More

Not really happy with the service. I received the vehicle at least twice with incomplete work done with no remorse. More like oh! Originally my truck was misdiagnosed, so called repair I received the vehicle at least twice with incomplete work done with no remorse. More like oh! Originally my truck was misdiagnosed, so called repaired. Then told it was something else also. Thank god for the warranty or I would have been out of $9000.my car cut out on the highway because the tech left the battery loose. You do the math. Would you bring your car there? More

Everything went well need a little more help had to wait for a while but everything was fixed perfect for a while but everything was fixed perfect More

Love the customer service Jessica is amazing When I put up tall white guy and a short black guy Received me and my father with open arm They instructed what door to pull in with the car I call may be up tall white guy and a short black guy Received me and my father with open arm They instructed what door to pull in with the car I call may be 5 dealerships to get a appointment and got told no appointment until next week And east Hartford dealership one of the best in the country said bring it in we will take care of you love the customer service and energy Jessica you are the best More

Subpar service. The service team at East Hartford Chevy usually have no idea what they are talking about and they put little effort into making your experience a goo The service team at East Hartford Chevy usually have no idea what they are talking about and they put little effort into making your experience a good one. More

Everything was exceptional. Bill let me know what was needed on my truck. He gave me an estimated time for completion and it was ready in that window. Also a very personable guy Bill let me know what was needed on my truck. He gave me an estimated time for completion and it was ready in that window. Also a very personable guy. Thank for the great service. Larry More

Jess Montez was very helpful and I trust leaving my car with her. I am glad she stayed on with the new ownership. She also made sure it was done earlier than expected. Thank you! with her. I am glad she stayed on with the new ownership. She also made sure it was done earlier than expected. Thank you! More

Dealership took 15 days to fix the car. I was told twice it would be done and when i would go the car wasnt ready. Overall, unhappy with tje customer service. I was told twice it would be done and when i would go the car wasnt ready. Overall, unhappy with tje customer service. More

I called the service department about a problem with the key fobs. I was told to bring it on in. When I got to the dealership, I was told I would have to leave it and did I have a ride home. This is unaccep key fobs. I was told to bring it on in. When I got to the dealership, I was told I would have to leave it and did I have a ride home. This is unacceptable. It is a 5 minute job to change the battery in the key fobs for someone who knows how, Instead I was told I would have to leave the car and get a ride home and then get a ride back after the car is finished. this in not my first chevrolet but it will probably be my last. The only reason I go to this dealership is because it is closest to where I live, and work and They have my extended warrantee information. I will not be going back unless it is absolutely necessary More

Great place! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! More