East Hartford Chevrolet - Service Center

Subpar service. The service team at East Hartford Chevy usually have no idea what they are talking about and they put little effort into making your experience a goo The service team at East Hartford Chevy usually have no idea what they are talking about and they put little effort into making your experience a good one. More

Everything was exceptional. Bill let me know what was needed on my truck. He gave me an estimated time for completion and it was ready in that window. Also a very personable guy Bill let me know what was needed on my truck. He gave me an estimated time for completion and it was ready in that window. Also a very personable guy. Thank for the great service. Larry More

Jess Montez was very helpful and I trust leaving my car with her. I am glad she stayed on with the new ownership. She also made sure it was done earlier than expected. Thank you! with her. I am glad she stayed on with the new ownership. She also made sure it was done earlier than expected. Thank you! More

Dealership took 15 days to fix the car. I was told twice it would be done and when i would go the car wasnt ready. Overall, unhappy with tje customer service. I was told twice it would be done and when i would go the car wasnt ready. Overall, unhappy with tje customer service. More

I called the service department about a problem with the key fobs. I was told to bring it on in. When I got to the dealership, I was told I would have to leave it and did I have a ride home. This is unaccep key fobs. I was told to bring it on in. When I got to the dealership, I was told I would have to leave it and did I have a ride home. This is unacceptable. It is a 5 minute job to change the battery in the key fobs for someone who knows how, Instead I was told I would have to leave the car and get a ride home and then get a ride back after the car is finished. this in not my first chevrolet but it will probably be my last. The only reason I go to this dealership is because it is closest to where I live, and work and They have my extended warrantee information. I will not be going back unless it is absolutely necessary More

Great place! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! More

all issues found should be written on receipt. too expensive. i question honesty and accuracy too expensive. i question honesty and accuracy More

Very courteous and easy to work with - very understanding of how well taken care of my truck is of how well taken care of my truck is More