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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
131 Reviews

131 Reviews of East Hartford Chevrolet - Service Center

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December 19, 2024

The service and workmanship provided was very good. I will certainly come back for service in the future. More

by SIART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very poor experience! !!!! Jim made it seem like he was giving your top trade in value on your vehicle. And showed you how much he was giving, but failed to tell you he a More

by TIMEB
Recommend Dealer
No
Employees Worked With
Jimmy Truong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

East Hartford Chevrolet responded

We sincerely regret to hear about your dissatisfaction with your recent experience at East Hartford Chevrolet. Transparency and integrity are values we take very seriously, and we strive to ensure all customers fully understand every aspect of their deal. It sounds like there may have been some confusion regarding the trade-in value and its impact on your tax savings. The structure of the deal was designed to maximize your benefits, and our team would never intentionally mislead you. We value your feedback and would appreciate the opportunity to address your concerns directly. Please contact us at your earliest convenience so we can review your transaction together and clarify any misunderstandings. Your satisfaction is important to us, and we want to ensure you feel confident and valued as a loyal GM customer.

December 14, 2024

Very quick service. I wasn't aware about the new labor rate.. but Frank assured me that my car would be fixed More

by Georgeb022074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

The GM family is very welcoming i look forward to keek working with them and Jessica is very friendly and easy to talk to . She keeps me updated about my car and the service being done on it. More

by CHARLESCLARKE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

They are amazing there! Jess over there does a great job. Couldn’t imagine using another Chevy dealership More

by JASON.MOUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica farland(5 stars)
December 11, 2024

Jessica was awesome and so personable! ! She took care of me and an issue I was having with the back seats getting stuck in my new Traverse. She had the parts ordered and set me up an appoi More

by JIMNNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

BUYER BEWARE PRICES ARE SO INFLATED…. 6000-7000 hrugher. BUY FROM LEN STOLER IN MARYLANDS (Chevy dealer you’ll save 10k) Jess was helpful. In service. The SALES REP COULD CARE LESS AND More

by SALES@USEARTHMOVING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Excellent service and friendly staff! Always a pleasure bringing my car in. Clean and pleasant waiting area! More

by sschilling2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

All okay. It was good service, fast and clean. thank you for your time L More

by byron.rivadeneyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Service person was informative and kind. Would recommend, to friends and family, getting service at shop More

by nikkig223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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