East Hartford Chevrolet - Service Center

The Service Department wasn’t transparent with me and my vehicle regarding the issues that were going on. Parts were replaced that weren’t supposed to be replaced, misdiagnosed. The same issue occurred with vehicle regarding the issues that were going on. Parts were replaced that weren’t supposed to be replaced, misdiagnosed. The same issue occurred with the vehicle after spending several thousands of dollars two days later, the service manager Joe did not compensate with me at all regarding the issue. I had my vehicle towed three different times regarding the whole situation. I won’t be doing any future business at this location and will figure out how badly I was scammed out of my money after I have the vehicle fixed on my own end with people that I can trust. More

The service was great they gave me options and the turnaround time was shorter than expected. turnaround time was shorter than expected. More

Very efficient and thorough Very quick, informative and very helpful with shuttle service and cleaning car as well and friendly service very helpful with shuttle service and cleaning car as well and friendly service More

Extremely helpful during a super stressful situation. Frank helped ease my concerns and made sure I was taken care of with a situation where all parties hands were tied. I will only be using East Hartfor Frank helped ease my concerns and made sure I was taken care of with a situation where all parties hands were tied. I will only be using East Hartford going forward for all of my vehicle concerns More

Jessica is the absolute best! Fantastic service! Very professional and courteous and knowledgeable. She makes the experience enjoyable. Fantastic service! Very professional and courteous and knowledgeable. She makes the experience enjoyable. More

Very good customer service. Down to earth staff. Will definitely come back and the coffee was amazing. Down to earth staff. Will definitely come back and the coffee was amazing. More

Frank was great and jess is always great to. Efficient, flexible, friendly,knowledgeable an helpful. What more could a customer want Efficient, flexible, friendly,knowledgeable an helpful. What more could a customer want More

Jessica is professional, kind and courteous. She demonstrates excellent communication skills and is understanding and tentative to my needs as a Chevy owner. She demonstrates excellent communication skills and is understanding and tentative to my needs as a Chevy owner. More

Service dept is very friendly. They did a good job as always. Comfortable waiting area. They did a good job as always. Comfortable waiting area. More

Chuck was very easy to talk to and helpful. He explained what work was being done in easy to understand language. He explained what work was being done in easy to understand language. More