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East Hartford Chevrolet

East Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
656 Reviews
The team at East Hartford Chevrolet would like to welcome you to our dealership in East Hartford, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near East Hartford, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in East Hartford count on the high-quality vehicles and services found at East Hartford Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Visit us at WWW.EastHartfordChevrolet.com
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585 Connecticut Boulevard

East Hartford, CT

06108

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Showing 656 reviews

March 16, 2024

Jessica M. Is a huge asset to your organization. She is a big reason I'm a repeat customer. More

by BlueSilverado
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Mar 22, 2024 -

East Hartford Chevrolet responded

Thank you very much for your terrific review! Jessica M. is indeed a tremendous asset to East Hartford Chevrolet. We're thrilled to have her on our team, delivering top-notch service to our valued customers like yourself. It's fantastic to hear that she's a big reason for your repeat business. We're committed to providing exceptional service every step of the way, and we look forward to serving you again in the future. Together, we'll keep making East Hartford Chevrolet the best it can be!

March 11, 2024

Very kind and helpful. Explained what needed to be done to my vehicle. Thats all I have for you which should be enough More

by PAG4812@GMAIL.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mierz
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Mar 11, 2024 -

PAG4812@GMAIL.COM responded

William ( Bill) was very kind and helpful. He explained what needed to be done to my vehicle and approximately how long it would take to do.

March 10, 2024

I've been treated well. I wasn't sure how the service would be since the buy out. So far I am pleased. More

by SWT1964
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Apr 27, 2025 -

SWT1964 responded

Jessica has been very helpful when I have issues with my car. She will always find to fit me in if I have an issue with the car, one of my headlights were out in that Saturday she got me in for an appointment..

March 10, 2024

I was taken in promptly for service. IPad did not initially find all of my past services. It was rectified and service was completely. More

by Laurieann2019
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
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March 09, 2024

Helpful, expert advice and very friendly Explained how the Turbo would help prolong the life of my car More

by PAG4812@GMAIL.COM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mierz
Report | Print
Mar 09, 2024 -

East Hartford Chevrolet responded

Thank you for your positive review! We're thrilled to hear that you found our advice helpful and our staff friendly. At our dealership, we strive to provide expert guidance to ensure our customers make informed decisions about their vehicles. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

March 07, 2024

Did not like how before my car was even seen a salesman was calling trying to purchase our vehicle. Also did not appreciate how my car was there for a recall and they were calling trying to sell me other s More

by Matthewlatournes
Recommend Dealer
No
Employees Worked With
Jessica Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Mar 09, 2024 -

East Hartford Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is invaluable to us, and we're deeply sorry that our approach did not meet your expectations. It's unacceptable that you felt pressured by sales calls and encountered a lack of coordination between departments. We strive to provide a seamless and respectful experience for all our customers, and it's clear we missed the mark in your case. We will address these issues internally to ensure they don't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and provide a better experience in the future. Please feel free to reach out to discuss your concerns further.

March 05, 2024

Attitude and the atmosphere is deffinitly better now with the new ownership. Happy to see a differece there. More

by AVSFAN070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

East Hartford Chevrolet responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you've noticed a positive change in both attitude and atmosphere since the change in ownership. Creating a welcoming and enjoyable environment for our customers is always a top priority for us, and we're delighted that you're happy with the improvements. We look forward to continuing to serve you and providing you with even better experiences in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!

March 02, 2024

It was awesome Ryan was so helpful great customer service ! Very patient and helpful! More

by leah.778
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson, Steve Murphy
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Mar 04, 2024 -

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with Ryan! Providing excellent customer service is a top priority for us, and we're delighted that Ryan was able to assist you with patience and helpfulness. Thank you for taking the time to share your feedback, and we'll be sure to pass along your kind words to Ryan. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Good character with excellent client skills Good communication skills , troubleshooting issues all resolved in a few minutes More

by Kabeck102
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Report | Print
Feb 29, 2024 -

East Hartford Chevrolet responded

We appreciate your kind words and are thrilled to hear that you found our team to have good character and excellent client skills. Providing clear communication and efficiently troubleshooting issues are key aspects of our service, and we're delighted that we were able to resolve everything for you in just a few minutes. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!

February 28, 2024

Charles keeps me in the loop makes it easy. Just sorry I couldn't use my charge account anymore More

by TOPTC
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Report | Print
Feb 29, 2024 -

East Hartford Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that Charles has been keeping you in the loop and making your experience easy. We understand your disappointment regarding the charge account, and we apologize for any inconvenience this may have caused. We're continuously looking for ways to improve our services, and your feedback is valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

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