East Hartford Chevrolet

Service itself was fine but they didn’t finish the work in a day, never communicated that with me and then left me stranded with no ride and no option. The next day I needed to get an Uber because their d in a day, never communicated that with me and then left me stranded with no ride and no option. The next day I needed to get an Uber because their driver never called me. Frank was nice but didn’t communicate well. More

It was easy to schedule my appointment. I had a question about my battery life and when it was tested it was very low cranking power so I was able to have replaced during same visit. I had a question about my battery life and when it was tested it was very low cranking power so I was able to have replaced during same visit. More

The service mechanic failed to diagnose a transmission issue that occurred 4 days after I spent 5000 on a catalytic converter. I never would have invested the 13000 that would have been required on my ve issue that occurred 4 days after I spent 5000 on a catalytic converter. I never would have invested the 13000 that would have been required on my vehicle. I am very disappointed!! This is my second major challenge with the service team there. There won’t be a third. More

I had a check engine light on my 2024 Buick Envista and wanted to get it resolved sooner rather than later. I was able to make service appointment through the “my Buick” app. Jessica and her team identifi wanted to get it resolved sooner rather than later. I was able to make service appointment through the “my Buick” app. Jessica and her team identified and resolved the check engine light within an hour of my arrival. And Jessica had a great attitude for someone working a holiday weekend. More

Very happy with Joe Leone, happy with the car. The only thing is when I took it for a test drive. I swore it had floor mats in the front when I got it and didn’t I called Joe. He said there was no The only thing is when I took it for a test drive. I swore it had floor mats in the front when I got it and didn’t I called Joe. He said there was no floor mats almost positive there was, but that’s my only complaint so far. More

My experience at East Hartford Chevy was great. I find the personnel knowledgeable, and helpful. I find the personnel knowledgeable, and helpful. More

Excellent service staff members are extremely friendly. Especially Tyler he was awesome. I would highly recommend this dealership to anyone. Especially Tyler he was awesome. I would highly recommend this dealership to anyone. More

Jessica Montez is wonderful. Always ready ro help. Professional and pleasant. Always keep us informed about the repair from beginning to end. She never gets annoyed. You can te Always ready ro help. Professional and pleasant. Always keep us informed about the repair from beginning to end. She never gets annoyed. You can tell she really loves her job. Bravo Jess keep up the good work!! More

Ish and the rest of the staff were very kind courteous and helpful I got a great deal and helpful I got a great deal More

Purchased a vehicle from this dealership in March. Transmission went spoke to service department got the run around and really did nothing for us. A little over three months of ownership. They definit Transmission went spoke to service department got the run around and really did nothing for us. A little over three months of ownership. They definitely don’t make dealerships like they used to anymore. If I were you I’d RUN and look for a dealership that cares about customer service because it isn’t here. More