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Earnhardt Peoria Kia

Phoenix, AZ

4.8
246 Reviews

17431 N 91st Ave

Phoenix, AZ

85382

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246 Reviews of Earnhardt Peoria Kia

February 06, 2023

This dealership was no nonsense, no fuss! We were so pleased by our experience that we happily recommend them to others. Our salesman, Wiktor Rodziewicz, was a jewel and he even remembered More

by Elizabeth Rydalch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Stanley, Wicktor Rodziewicz
Feb 07, 2023 -

Earnhardt Peoria Kia responded

Thank you for choosing us, Elizabeth. We strive to provide a high-quality experience and we're so happy to hear Wiktor delivered. Congratulations on your new vehicle and welcome to the family. We look forward to working with you again. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

December 15, 2022

I've been having my Kia serviced at an Earnhardt Kia dealer since 2015, originally the one in Prescott Valley. I got very good service there. Sadly, they sold that store to someone else who wasn't nearl More

by Sk8er63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor.
Dec 16, 2022 -

Earnhardt Peoria Kia responded

Thank you for choosing Earnhardt! Our team works hard to provide the quality experience our customers will return for & we're pleased you weren't disappointed. We look forward to helping care for you Kia again soon! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

December 13, 2022

I’m from Sedona . . I needed my oil changed before heading home. I always make appointments this time I didn’t. J.Swett took awesome care I was in and out and my care w More

by tait1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Swett
Dec 14, 2022 -

Earnhardt Peoria Kia responded

Thank you for stopping by, Barbara! We're so glad our team got you in and back on the road in no time. Until next time! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

December 10, 2022

I thank Kia and service rep Mark Cronk for the excellent service on the needs of my Kia Forte. I am very happy and satisfied. Thank you Mark! More

by jfelix4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Dec 12, 2022 -

Earnhardt Peoria Kia responded

Thank you for trusting us with your vehicle! We're so proud of Mark for ensuring it was taken care of. Until next time! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

November 29, 2022

Sad, I have bought 3 cars from this dealership however this is my last. Don't get me wrong Johnny was and is the best sales rep and Earl in finance is very professional. What has changed my mind is th More

by jenniferatowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Pearlstein 10 stars Earl Stanley 20 stars...lol lol
Nov 30, 2022 -

Earnhardt Peoria Kia responded

Jennifer, You are absolutely right. This is something that should have been addressed in private between members of our team and is not something that should be done in front of our customers. We do appreciate you sharing your concerns, as we have used this as a learning opportunity. I understand Scott has apologized to both you and our salesperson regarding this and once again, thank you for bringing this to our attention. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

Nov 30, 2022 -

jenniferatowner responded

Hi Chuck Thank you for your response. I am very happy to hear this did not get set aside however used as an opportunity for learning. I pray team builiding, encouragement and strength goes through out the dealership. As no one is GREATER than another, we all walk the same ground Make it a great day and keep smiling

November 23, 2022

I love going to Peoria Kia and having Mark Cronk assist me. He is the very best service person I have ever had. He is professional, and very knowledge. He keeps you informed and explains what needs to be More

by jeandominguez4841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cronk
Nov 28, 2022 -

Earnhardt Peoria Kia responded

Hi Jean, it's a pleasure to hear that Mark constantly provides you with the experience that you're looking for! We appreciate your loyalty and look forward to hearing from you again! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

November 11, 2022

I love going to Peoria Kia for any and all service to my Sportage. I bought this vehicle there in addition to the two Sportages I had previously. Mark was very informative about needed services in addition More

by kitteaston2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 11, 2022 -

Earnhardt Peoria Kia responded

Thank you for always choosing Peoria Kia! We're proud of our team for always taking excellent care of you & your Kia Sportage & we look forward to continuing to help you care for it. Until next time! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

November 07, 2022

The sale was amazing, great people. Went in recently for my first oil change/8k mile checkup.... I've had better times at a Quik-E-Lube. My advisor, Brian, I never saw hide nor hair o More

by Kitara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Simon
Nov 09, 2022 -

Earnhardt Peoria Kia responded

Kitara, Thank you for taking the time to share your experience with us. We're disappointed you had a negative experience with our service facility, and sincerely apologize that we suffered a mechanical failure with our wash department. You should be receiving 5-star service, which is why I'd like to speak with you further about your recent visit. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Kraig Angel Parts & Service Director kraig.angel@earnhardt.com

October 18, 2022

Scott Feichtinger recently sold me a new car. He was knowledgeable and helpful throughout the process, and I left pleased and satisfied with Scott and the dealership. A good experience! More

by c.sopran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feichtinger Five stars
Oct 19, 2022 -

Earnhardt Peoria Kia responded

We're thrilled you found exactly what you were looking for, and that Scott ensured you drove home with a smile on your face! Welcome to the family! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

October 10, 2022

ZERO STARS for the team at Peoria Kia. I purchased a vehicle here, signed the paperwork, agreements, add-ons & everything (WASTED HOURS of my work day) and was suppose to come back within More

by kgeam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley, Jordan
Oct 17, 2022 -

Earnhardt Peoria Kia responded

We understand your time is valuable and it was not our intention to waste it. We're disappointed that there was a miscommunication and you were unable to get behind the wheel of this vehicle. I understand you spoke to Scott Clark here about this further, but should you like to discuss your experience in any further detail, please feel free to contact me. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

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