Earnhardt Peoria Kia

A big Thank You to Brian Simon for his great customer service again today!! He is the best service tech I have had in a very long time. Today, I had an oil change ( not happy about the drastic price incr service again today!! He is the best service tech I have had in a very long time. Today, I had an oil change ( not happy about the drastic price increase), front brakes replaced and a funny sound when I started the car sometimes was also checked. I was in and out in 2 hours!! Thank you to my great mechanic too!! Brian found a coupon for the oil change. That’s what I like about him, he always goes above and beyond!! He also gave me a print out of the things that need to be replaced over time due to mileage. Brian is the best!!! Thank you to the person who keeps up with the popcorn!!! She is always on top of it! Perfect! More

This is the best dealership I’ve used for my cars service bar none for me. bar none for me. More

Every time wet she our car in for service it is great. Always friendly, car is ready on the time they say and is always complete and clean. Always friendly, car is ready on the time they say and is always complete and clean. More

Very friendly staff. They did what I had requested in a very timely manner. They gave me a very detailed explanation of everything they had did and checked. They did what I had requested in a very timely manner. They gave me a very detailed explanation of everything they had did and checked. More

After learning the vehicles here come with a market adjustment (MA) of $5000, I told the person who contacted me that I was not interested in any vehicles that come with that fee, and they politely tha adjustment (MA) of $5000, I told the person who contacted me that I was not interested in any vehicles that come with that fee, and they politely thanked me for the consideration and hung up. I thought that would be the end of it, so I was surprised when another person called me to try and sell me again. After politely telling him my reasons for not proceeding, he tried to overcome my objections with some information about how MA is good because it proves that the cars are unique and sought after. After listening to his rebuttal, I told him I did not see MA that way and felt the practice was “scammy.” This is when he proceeded to get aggravated and started very intensely telling me I was wrong. I tried to end the conversation politely, but he kept talking over me (approaching yelling), and I had to hang up on him. This whole experience left me with a very negative impression, so I emailed the new car manager Michael Meinert my concerns but never heard anything back. I proceeded with my car purchase somewhere else without an MA where I was treated much better. More

This dealership is top notch. I was fortunate enough to be able to be helped by the general manager Scott Clark. Scott is absolutely awesome!!! At no time did I ever feel press I was fortunate enough to be able to be helped by the general manager Scott Clark. Scott is absolutely awesome!!! At no time did I ever feel pressured and I felt like he listened to my needs and was truly focused on making that happen. If the rest of the staff is anything like Scott, This dealership has to be one of the best that Kia has to offer. More

I always get fast and competent service at the dealership. The staff are all helpful and friendly. dealership. The staff are all helpful and friendly. More

Waiting accommodations are available, such as coffee, popcorn, soda, water, snacks, and Wi-Fi. Time wise is acceptable for services rendered. popcorn, soda, water, snacks, and Wi-Fi. Time wise is acceptable for services rendered. More

Jonathan is an outstanding representative that always treat us with courtesy and understanding. I strongly recommend this dealership to do business and auto maintenance. treat us with courtesy and understanding. I strongly recommend this dealership to do business and auto maintenance. More

Easy to make an appointment. Friendly, prompt, and efficient service. There’s no pressure to add additional services. Mark Kronk has always been an outstanding advisor. Friendly, prompt, and efficient service. There’s no pressure to add additional services. Mark Kronk has always been an outstanding advisor. More