
Earnhardt Peoria Kia
Phoenix, AZ
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273 Reviews of Earnhardt Peoria Kia
Scott was friendly, efficient. He did not pressure me or "take me hostage". He accomplished his work quickly, but was very thorough. I have never had a salesman sit in the car with me, going over the contr "take me hostage". He accomplished his work quickly, but was very thorough. I have never had a salesman sit in the car with me, going over the controls, the transmission, and all details on how to operate the car, but Scott did. Scott also had me walk around the car to check for defects. That has never happened before either. He took time to assure that I understood the things he was telling me about. I am very impressed with his attitude and his work ethic. I would not hesitate to recommend this dealership to anyone. Thank you for this positive experience. Nancy Bishop More
I was a Hyundai customer for 10 years and I thought the service was excellent then but when I bought my first Kia the staff was Exceptionaly great they explained what work has to be done with patience and service was excellent then but when I bought my first Kia the staff was Exceptionaly great they explained what work has to be done with patience and care I was skeptical about purchasing a Kia but my Service and advisor Hiro put on my fears aside Great staff prices could be a little more moderate but customer service is top notch three of my friends purchase a Kia with in three weeks just due to Wally the sales guy I would like to thank Kia for hiring the perfect people at Peoria Kia More
I have been to the dealership several times for parts for my Amanti. Jessie Rios is by far one of the nicest people I have ever meet. He is always pleasant, helpful and very knowledgable. Three cheers for my Amanti. Jessie Rios is by far one of the nicest people I have ever meet. He is always pleasant, helpful and very knowledgable. Three cheers for Jessie. Every time is a good experience!! More
The service is fast and friendly service. Nice place. They are always helpful when we come in. The discounts could be better. As a whole, we like our Kia Dealer. They are always helpful when we come in. The discounts could be better. As a whole, we like our Kia Dealer. More
Recently I was in the market for a new car, my First new car. I started the process by looking around on line and chatting with some of the dealers. One of the sales people that got back to me was Alex G. w car. I started the process by looking around on line and chatting with some of the dealers. One of the sales people that got back to me was Alex G. with Peoria Kia. Unlike most of the sales guys that contacted me he was very helpful and informative. He changed his schedule around to meet my needs and came in to the lot on the 4th of July even though he had the day off. I got to try out several of the vehicles to figure out what I liked and the different costs. I walked off the lot with some loose numbers [surprising how accurate they were] and no pressure. After trying to get some other dealers to give up some numbers and do test drives for a week I called Alex back. We tested the 2012 Optima SX and the EX with premium pkg again and got down to serious numbers. I never planned on buying a KIA but after testing the Optima SX against other makes and models it wasn't even that close. We got twice the car at a great price and even with the turbo I am over 30+ mpg. I have rated this company so high because as a business owner I understand how hard it is to get an entire company to put the client first. From the young lady that answers the phones to the service guys everyone was courteous and professional. My wife and I heard about this dealer from a couple we met at a shopping center, I asked “what kind of car is that”, and they raved about the car [ Optima EX ] and the dealer they got it from. If you are looking for car it would be a mistake not to call Alex G. at Peoria KIA and see if he can help you. More
I would definately recommend this Kia dealership to anyone. I have a 2005 Kia Sorento and ever since I bought my Kia in Illinois, I have always taken it to a Kia dealership for any maintenance. When I anyone. I have a 2005 Kia Sorento and ever since I bought my Kia in Illinois, I have always taken it to a Kia dealership for any maintenance. When I moved down here to Arizona I found this Kia dealership in Peoria on 91st Ave and the Customer Service is GREAT!! The quality of work they do in the service department and the 360 degree maint. check if EXCELLENT!! The friendliness that I receive when I walk in the door is an awesome feeling. I have talked with Juan and Andy and they give me the good/bad news right away and they are both so honest and up front. They are not your typical service area that is just looking for things to make money. They treat me as a valuable customer and just want to make sure that my vehicle is up to par. For Val, she is wonderful. Overall the experience that I have recieved at this Kia dealership is unbelievable. They all have a smile on their face every time I go in there. It is just a WONDERFUL place to go!! I love it!! They rate EXCELLENT in my book!! More
I just want to start out by saying that the staff at Peoria Kia are great. I stop by to look at a used car and parked near the service area and this gentleman came up to me and started talking about my Peoria Kia are great. I stop by to look at a used car and parked near the service area and this gentleman came up to me and started talking about my Dodge said he had one also, we chatted for a few he asked where I get my service done, I said here and there told him i did not like any of the Dodge Dealers around the area. He then asked me to try Peoria Kia he said they work on his own Dodge. So a few weeks went by and i made a appointment told him that i needed a few different service items done. They did the work that i needed found a few things that i did not know were just about worn out which could have cost me a lot more money down the road. When i picked up my truck Andy showed me the old parts, which was kind of nice it made me feel like they did not just fix something just to make the dealership more money, they had the truck cleaned and it look and road great! Val At the Cashier Counter & Andy the Service Manager could not be better people. I would highly recommand this dealership for service!! More
Friendly, personalble. and professional attitude of all the employees I have come in contact with at this dealership. They give a positive and dedicate attitude to thier dealings with customers and displa the employees I have come in contact with at this dealership. They give a positive and dedicate attitude to thier dealings with customers and display an air of knowledge and confidence wih their products and services. More
Victor worked with us when we purchased our new vehicle. He gives us friendly greetings whenever we bring our Sorrento in for service if he is working that day. The service department reminds us by email o He gives us friendly greetings whenever we bring our Sorrento in for service if he is working that day. The service department reminds us by email of our service appointment and on that day they are friendly, courteous, and it seems like they are eager to please us. Our vehicle is returned to us once serviced, clean and ready to go. I don't remember the names of the service men who took care of us but they were clean, friendly and knew what service we were schedule for. The day after we received service on our Sorrento we received an email and telephone call from the Dealer that said they appreciated our business. How nice it is to be appreciated. Your Dealership, service department and Victor get a 5 star rating from our family. More
On our first visit to the Dealership, we did not know what we wanted, only that we had a list of needs from a vehicle, new or used. We told Simon we were window shopping, and what our needs were. We were what we wanted, only that we had a list of needs from a vehicle, new or used. We told Simon we were window shopping, and what our needs were. We were interested in a particular vehicle that we felt would work for us. Simon showed us that vehicle, and then sugested 2 others vehicles that he felt might meet our needs. Those were both cheaper options. Durring our first visit, he spent about an hour with us, never mentioning buying, and only mentioning price when we had questions. We went away feeling releived (after leaving a horible experience at another dealership) and with a lot of information. When we made a decision the next day and called him back, he went to work, finding only 1 car that meet our wants in 3 states. He went to work to get it, and 24 hrs, and 3 newly listed cars later, they got one that we wanted. The sales process was almost pain free (not sure of any car buying process that is truely pain free), but the whole dealership staff went out of their way to get us through it as quickly and easily as possible. My wife hates the car buying process, and as we were leaving, she looks at me, and says, in a year or so we should trade in our other car for another one from this dealership, and that is saying A LOT. More