Earnhardt Peoria Kia

Super Service Department Brought my car in for a recall and service. Larry was my service advisor, he kept me informed of my car's progress. He was professional and helpful Brought my car in for a recall and service. Larry was my service advisor, he kept me informed of my car's progress. He was professional and helpful through the whole process. I hate bringing my car in for service at the dealer, I always feel like they are trying to sell me things I don't need. Larry helped me get the things I absolutely needed and we held off on somethings that I could do next time. If you ever need service on your Kia, bring it in to Larry at Peoria Kia, he will treat you like family. More

Nice and easy I made an appointment to have my Optima recall performed. Did a night drop and was notified my vehicle was ready before lunch. When I came to pick up I made an appointment to have my Optima recall performed. Did a night drop and was notified my vehicle was ready before lunch. When I came to pick up my vehicle, it was washed and ready to go. More

Read before considering buying Worst customer service I’ve ever experienced. Such DISRESPECTFUL AND SEXEST personnel I have ever had the misfortune of working with. Earl Stanley app Worst customer service I’ve ever experienced. Such DISRESPECTFUL AND SEXEST personnel I have ever had the misfortune of working with. Earl Stanley apparently never works when questions need to be answered, Brett Wian consistently tells me I am mistaken but when my Fiancé calls it’s a way different story and he’s correct with the same information. Tom Ardo states I got a promotional deal NO ONE know about except Earl who never works and that had me pay $500 for god know what for. SO DISAPPOINTING. Already been in, in person one time. How many times will it take? To be continued. More

Always on time and professional. Scheduled oil change online and then did the overnight drop. Easy peasy!! Service department is always professional and courteous! Like the online b Scheduled oil change online and then did the overnight drop. Easy peasy!! Service department is always professional and courteous! Like the online benefit. Bought the car here too! More

Quick and helpful Went in for recalls and software updates, plus an oil change and tire rotation. All done within two hours and great communication. Thank you for the s Went in for recalls and software updates, plus an oil change and tire rotation. All done within two hours and great communication. Thank you for the speed of service. More

Service My experience at the dealership was awesome. I was greeted when I drove up to the service department and was taken care in a timely manner. My experience at the dealership was awesome. I was greeted when I drove up to the service department and was taken care in a timely manner. More

First visit Took my new Kia in for its first regular service. Everyone was courteous and prompt. My car was delivered to me quickly, and it was clean and ready to Took my new Kia in for its first regular service. Everyone was courteous and prompt. My car was delivered to me quickly, and it was clean and ready to go. No complaints here! More

Exceptional Customer Service David Daeffler was my Service Consultant. Excellent service, very personable and attentive to my issues. Went the extra mile to check on an issue th David Daeffler was my Service Consultant. Excellent service, very personable and attentive to my issues. Went the extra mile to check on an issue that turned out to be caused by a faulty install from another company (not KIA) - even took photos for me that I could show to them. Would recommend this service team with no reservations. Would give 10 STAR rating if that choice was available. More

Great customer service Dominic Ochoa was my sales man did great care knew exactly wat I was searching for great service we were in and out in no time. Dominic Ochoa was my sales man did great care knew exactly wat I was searching for great service we were in and out in no time. More

Oil Change and Battery Replacement The service manager was very nice and thorough. He made sure everything was taken care of and got my car in quick for an oil change and to replace the The service manager was very nice and thorough. He made sure everything was taken care of and got my car in quick for an oil change and to replace the battery that was under warranty. I was having a bad day due to a dead battery but was pleased when they didn't try to refinance my car or do some sales pitch. I actually didn't buy my car at this dealership, but wish I had now. They are the best Kia dealership and they value your time. More