Earnhardt Peoria Kia

Timely and accurate The service I received that was to take about 1.5 hours, actually took 30 mins. Service rep was polite and professional. Not trying up my time, made m The service I received that was to take about 1.5 hours, actually took 30 mins. Service rep was polite and professional. Not trying up my time, made my day. More

Excellent service!! I’ve been going to the service department at this dealership for many years now and Justen has always taken great care of us!! His honesty and knowle I’ve been going to the service department at this dealership for many years now and Justen has always taken great care of us!! His honesty and knowledge are very much appreciated!! More

Great Service! I have 3 KIAs and I have them all serviced at Peoria Kia. Justin takes great care of me! I would recommend him and the service department! I have 3 KIAs and I have them all serviced at Peoria Kia. Justin takes great care of me! I would recommend him and the service department! More

I've had very good experiences with their service department . They have performed all of my warranty work and oil changes (not that I've needed either very often). Each time, they were friendly, helpful (not . They have performed all of my warranty work and oil changes (not that I've needed either very often). Each time, they were friendly, helpful (not pushy) and they finished the work quicker than expected. More

Great service & facilities i’ve been a customer for 5 yrs. victor sold us a Soul and we’ve been very happy with it. the service people are great. i’ve been a customer for 5 yrs. victor sold us a Soul and we’ve been very happy with it. the service people are great. More

Worst Place to Buy A Vehicle This was one of the worst car buying experiences I have ever had, I would not recommend this Dealership to anyone. Very bad customer service, the whol This was one of the worst car buying experiences I have ever had, I would not recommend this Dealership to anyone. Very bad customer service, the whole process was a mess! More

Super Service Department Brought my car in for a recall and service. Larry was my service advisor, he kept me informed of my car's progress. He was professional and helpful Brought my car in for a recall and service. Larry was my service advisor, he kept me informed of my car's progress. He was professional and helpful through the whole process. I hate bringing my car in for service at the dealer, I always feel like they are trying to sell me things I don't need. Larry helped me get the things I absolutely needed and we held off on somethings that I could do next time. If you ever need service on your Kia, bring it in to Larry at Peoria Kia, he will treat you like family. More

Nice and easy I made an appointment to have my Optima recall performed. Did a night drop and was notified my vehicle was ready before lunch. When I came to pick up I made an appointment to have my Optima recall performed. Did a night drop and was notified my vehicle was ready before lunch. When I came to pick up my vehicle, it was washed and ready to go. More

Read before considering buying Worst customer service I’ve ever experienced. Such DISRESPECTFUL AND SEXEST personnel I have ever had the misfortune of working with. Earl Stanley app Worst customer service I’ve ever experienced. Such DISRESPECTFUL AND SEXEST personnel I have ever had the misfortune of working with. Earl Stanley apparently never works when questions need to be answered, Brett Wian consistently tells me I am mistaken but when my Fiancé calls it’s a way different story and he’s correct with the same information. Tom Ardo states I got a promotional deal NO ONE know about except Earl who never works and that had me pay $500 for god know what for. SO DISAPPOINTING. Already been in, in person one time. How many times will it take? To be continued. More

Always on time and professional. Scheduled oil change online and then did the overnight drop. Easy peasy!! Service department is always professional and courteous! Like the online b Scheduled oil change online and then did the overnight drop. Easy peasy!! Service department is always professional and courteous! Like the online benefit. Bought the car here too! More