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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,300 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,300 reviews

April 15, 2026

We bought our 2nd vehicle through Tim and he again proved to be knowledgeable and focused on the main things that were important to us . He pushed to go the extra mile which is rare these days and we truly a More

by jrcc6010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Clapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatem Hatem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with Tim! His dedication and commitment to understanding your needs truly set him apart. We’re glad to hear that he continues to exceed your expectations. Your loyalty means a lot to us. Thanks for sharing this wonderful feedback! Regards, Victoria Smith victoria.smith@earnhardt.com

April 12, 2026

Excellent customer service. No hassle financing and minimal time at signing. I bought remotely, and the salesman picked us up at the airport, had the vehicle and docs ready to More

by 5.56x45downrange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Talamantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

We’re so glad to hear about your positive experience! It’s wonderful that our team made the purchasing process smooth and convenient for you. Enjoy your new vehicle, and we hope to see you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

April 10, 2026

I have a 2018 grand cherokee jeep. All my service needs have been at Earnhardt. I want to thank my Service Advisor Josh Stricklin for all his expertise, kindness and help over the y More

by mrjones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear about your positive experiences with Josh and our service team! We take pride in providing excellent customer care, and it’s clear that Josh exemplifies that. Your trust in us means a lot, and we look forward to serving you and your Grand Cherokee again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 28, 2026

Huge shoutout to James Urey for going to extra mile for me. Great guy, helped me through the entire process from start to finish. 100% would go back in the future because of him. More

by keith.martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Urey
Mar 30, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're so glad to hear about your positive experience with James! His dedication to providing excellent service truly makes a difference. Thank you for sharing your journey with us, and we look forward to welcoming you back in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

March 13, 2026

On our 1st service and tire rotation on our company’s new 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front a More

by McBrides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Utley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna Kohler
Mar 16, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

McBride Family. Thank you for taking the time to share such detailed feedback about your experience with us. We're disappointed by the repeated issues you encountered during both of your service visits. This is certainly not the level of care or attention we aim to provide, and we understand how frustrating it must have been to deal with incorrect tire pressures, a loose oil filter, and the resulting delays. We truly appreciate your recognition of Chynna—it’s wonderful to hear that she went above and beyond to assist you, from taking notes for the technicians to arranging transportation and making your visit as smooth as possible under the circumstances. We will make sure her exceptional efforts are shared with management. Your feedback about the service experience, including the errors and the wait time, is very important to us. We are reviewing the process with our service team to ensure that mistakes like these do not happen in the future. We appreciate your patience and professionalism throughout this situation. Thank you for acknowledging the positive efforts of our team while helping us learn where we can improve. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 09, 2026

The sales representative, Britney, was wonderful - patient and friendly! The financial/contract representative was also good to work with. More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for the kind review! We’re so glad to hear Britney provided such a patient and friendly experience while helping you through the process. It’s also great to know our finance team made the contract portion smooth and easy to work through. We truly appreciate your feedback and hope you enjoy your new vehicle! Regards, Victoria Smith victoria.smith@earnhardt.com

March 01, 2026

Sean was absolutely wonderful. He was so patient thru the buying process, explaining every step of the way. And helped me again the next day with additional questions. I will ab More

by Lhileman735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Plunkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Luther
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s fantastic to hear about your positive experience with Sean! His dedication to guiding you through the buying process truly stands out. We're glad to have you as part of the Earnhardt family and appreciate your willingness to refer us to others. Enjoy your new vehicle! Regards, Victoria Smith victoria.smith@earnhardt.com

March 01, 2026

I highly recommend Tiana for all service needs on your vehicle. Her kindness and patience is top notch! Will spend the time to explain the issue and make sure I have the best solution!!! Thank you Tiana! More

by lmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear such positive feedback about Tiana! Our team strives to provide exceptional service, and it’s great to know that her dedication made a difference for you. Your recommendation means a lot to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 28, 2026

Tim and team were great to work with and the experience was both easy and enjoyable. We could not find the deal we were looking for and Tim came through for us in a big way. More

by zeusaz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Tarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatem Hatem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Mar 02, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

It’s wonderful to hear about your positive experience with Tim and the team! We strive to make every visit enjoyable and are glad they could help you find the right deal. Your satisfaction means a lot to us! Regards, Victoria Smith victoria.smith@earnhardt.com

February 21, 2026

Great service, in and out as expected! ! Provided a loaner car during over night appointment, and all was ready following day.. More

by edhandl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Earnhardt Chrysler Jeep Dodge Ram responded

We’re so glad to hear you had a smooth experience! Providing excellent service and convenience is our priority, and it's wonderful that the loaner car met your needs. Thank you for sharing your positive experience with us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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