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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,337 Reviews

1,337 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 04, 2023

I love my people at Gmc Buick. They treat me as a queen. Respect and give me the truth. I trust them. More

by DAWNKAY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Patrick, and Russ
Nov 07, 2023 -

Eagle Buick GMC, Inc. responded

Dawn, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

October 31, 2023

Very good experience at Eagle Buick with all there service team and sales team all very personable!!! More

by Chuck Wymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Eagle Buick GMC, Inc. responded

Chuck, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Eagle Buick-GMC Inc's Service Department. Sincerely, The Eagle Buick-GMC Team

October 30, 2023

Always friendly and ready to help with any needs. Oil changes are done in a timely manner. More

by JACKIE.EWING7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for this glowing review of our service center, Jackie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Eagle Buick-GMC Team

October 30, 2023

Absolutely amazing they treat you like family when u arrive. Very glad I chose them for my vehicle. More

by juliapayne31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Eagle Buick GMC, Inc. responded

Julia, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

October 30, 2023

Eagle, Buick, GMC’s Service , service department and has great communication with customers, and put out fast quality work. Could not ask for more of a service department. More

by RONNIEGEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Baldner, Cody Baldner
Nov 01, 2023 -

Eagle Buick GMC, Inc. responded

Ronnie, thank you for your kind words. We feel our service department is what makes Eagle Buick-GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Eagle Buick-GMC Team

October 28, 2023

Very professional staff with quick turnaround time on initial service. Really impressed with next day appointment and explanation on exactly what work was performed. Without a doubt the most professional More

by ddoyon1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

October 27, 2023

Eagle Buick is a great place with fantastic staff. Everyone is quick to help and very knowledgeable. Morganne always takes her time to make sure everything is taken care of that needs to be. I will co More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

October 27, 2023

They were very prompt on getting my vehicle in and out and it was handled very professionally More

by dwalters8839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Eagle Buick-GMC Team

October 26, 2023

Good service by friendly representatives in a timely manner. We have done business here 14 years as a family. Morgan and Scott are fantastic in service department; Robert Hass in sales will put in the More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us, Ben! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

October 26, 2023

Very helpful people always there to help and explain what is going on with your car and answer any questions you may have More

by skiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

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