Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
66 Reviews
Write a Review66 Reviews of Steve Ernstes
June 14, 2024
Steve and management have always been a great help. Bought many vehicles here and will be back for more Bought many vehicles here and will be back for more More
Other Employees Tagged: Scott Kelley, Bob Ernstes
June 05, 2024
The salesman Steve told me they would fix a TPMS on one of the tires and fix a miss in the engine prior to purchasing. I agreed to purchase the vehicle under the assumption they would fix these issues. I w of the tires and fix a miss in the engine prior to purchasing. I agreed to purchase the vehicle under the assumption they would fix these issues. I was told they would arrange to pick up my vehicle the following week. Once they took my vehicle, they reset the codes so that it looked like they fixed the sensor and put injector cleaner aka Lucas in the gas tank. When they dropped off my vehicle, the TPMS light came on as soon as I started the vehicle, and naturally the miss was still there. Steve stated that if what they did didn’t solve the issue he would have them replace the coils and plugs. Called Steve back the same day the vehicle was brought back to me to express my concerns. Steve kept pushing to wait until I hit the 30 day mark of having the vehicle. He would ignore calls and text for several days where we had to call the dealership, they came and got the vehicle. The service department called to ask why my vehicle was back, I explained that the tpms sensor was not replaced, and they are to put new plugs and coils in the vehicle has the miss was still there. They fixed the tpms issue but decided to only put fuel injector cleaner in it again as that’s what Steve told them to do. The vehicle still has an issue with the miss in the engine and will have to go to another dealership because I don’t trust that Eagle Buick GMC will actually fix the problem. I wouldn’t recommend Eagle Buick GMC to anyone. More
May 10, 2024
At Eagle Buick of Homosassa, you feel like family! Everybody goes above and beyond to find you the perfect fit for your family! Everybody goes above and beyond to find you the perfect fit for your family! More
Other Employees Tagged: Terry Elsworth, Marc Esser, Shields Gay, Bruce Carrington, Nick Basalyga, Cody Baldner, Hank Grossman
April 17, 2024
Scott in the service department is the absolute best. He is so kind, professional, and personable. He is so kind, professional, and personable. More
Other Employees Tagged: Marc Esser, Scott Kelley, Bob Ernstes , Russ
October 26, 2023
Good service by friendly representatives in a timely manner. We have done business here 14 years as a family. Morgan and Scott are fantastic in service department; Robert Hass in sales will put in the manner. We have done business here 14 years as a family. Morgan and Scott are fantastic in service department; Robert Hass in sales will put in the extra effort for you. More
Other Employees Tagged: Robert Haas, Scott Kelley, Morganne Holmes
May 26, 2023
Extremely clean including the mens restroom. ..didn't try the ladies room. Steve was awesome getting my purchase complted in a timely manner and everyone I talked to smiled and was very eager to ..didn't try the ladies room. Steve was awesome getting my purchase complted in a timely manner and everyone I talked to smiled and was very eager to assist with any issues. More
Other Employees Tagged: JP Patrick, Scott Kelley, Bob Ernstes
May 15, 2023
The salesman was fantastic, but the finance department was horrible. I have my first payment due in two weeks and still haven’t received my paperwork. was horrible. I have my first payment due in two weeks and still haven’t received my paperwork. More
Other Employees Tagged: Robby Vines: Finance. This individual will be the reason I won’t purchase another vehicle from Eagle.