Bill Copas
Bill Copas at Eagle Buick GMC, Inc.

Bill Copas

Service Manager

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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4.8
162 Reviews
4.8

162 Reviews

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162 Reviews of Bill Copas

July 07, 2026

Dealership Rating
Employee Rating

Could not be happier with the service at Eagle Buick. Especially would like to mention Scott Kelly in the service department. He is always so very helpful on the phone making our appointments making sur More

by bjoseph77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Jul 07, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are delighted to hear that you could not be happier with the service at Eagle Buick-GMC Inc, especially with Scott in our service department. His dedication to providing excellent support truly makes a difference for our customers. We appreciate your continued trust in us for your vehicle's needs and look forward to welcoming you back next time! Sincerely, The Eagle Buick-GMC Team

June 03, 2026

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This DEALER HAS NO CLUE as to what goes on In the service dept .I can't even call the Service mgr & complain. I was in for my appt. Tues at 10:00 am. At 11:15 I came outside to check & see where My CAR was a More

by DDEEL42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Young Man inservice.

Jun 04, 2026

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience. We understand your concerns regarding your express service visit at Eagle Buick GMC, including the status of your vehicle during your appointment and your expectations for the services requested. Your feedback provides useful insight as we review how service appointments and customer updates are handled. Please feel free to contact us directly if you’d like to discuss this further. We are committed to improving how we manage customer communication and service operations. Sincerely, The Eagle Buick-GMC Team

May 31, 2026

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My 1500 pickup was broke down (not starting). The repair was done immediately. One day in and out. More

by larrykruithof
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Jun 01, 2026

Eagle Buick GMC, Inc. responded

Thank you for your positive review, Larry! We’re glad to hear that we could quickly assist you with your 1500 pickup and get you back on the road in no time. At Eagle Buick-GMC Inc, our team strives to provide prompt service for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

April 23, 2026

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Great people to work with and service is even better. I am glad we changed dealerships. Looking forward to our next purchase. Thank you. More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Apr 24, 2026

Eagle Buick GMC, Inc. responded

Thank you for your amazing review, Ross! We’re glad to hear that you had a great experience with us at Eagle Buick-GMC Inc. It’s fantastic that you’re looking forward to your next purchase. We can’t wait to welcome you back! Sincerely, The Eagle Buick-GMC Team

April 17, 2026

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Excellent service , we have had the opportunity to speak to the manager all the way down to the the service men . We felt heard and all of our issues were addressed and taken care of . You have won our busi More

by Cowboyupbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ernstes, Lonnie Lyons

Apr 18, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are thrilled to hear that you received excellent service and that our team made you feel heard. It’s our goal to ensure all your needs are addressed. We look forward to having you back and appreciate your business! Sincerely, The Eagle Buick-GMC Team

March 20, 2026

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The service liaison didn’t communicate very well. They had my vehicle for seven days and he called me one time. I was on hold several times when the line was hung up. The outcome was satisfactory but More

by no44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 21, 2026

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding the communication issues during your service at Eagle Buick GMC, Inc. Our team understands how important clear communication is, and it seems that it did not meet your expectations. Your comments will help us improve our processes. We value your input and hope to provide a better experience in the future. Sincerely, The Eagle Buick-GMC Team

March 16, 2026

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Great service department thank you Scott for the quick turnaround on my tires and a special thank you to GM Russ Baldner for making it all happen on a moment’s notice you guys are the best More

by none31
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley , GM Russ Baldner

Mar 17, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We appreciate your kind words about our service department at Eagle Buick-GMC Inc. It's great to hear that Scott was able to provide you with a quick turnaround on your tires, and we're glad that Russ could make it happen for you. Our team strives to deliver the best service possible and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

March 09, 2026

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Your technican was quick and . did a great job correcting the tire pressures and eliminating the error message on the dash. More

by dborger0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Mar 10, 2026

Eagle Buick GMC, Inc. responded

Thank you for your review! We’re glad that our technician was able to quickly address the tire pressures and resolve the error message on your dash. Your satisfaction is important to us at Eagle Buick-GMC. We appreciate your feedback and look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

February 24, 2026

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I am from Georgia and was in Florida on visiting friends when my cameras guit working on my 2500hd GMC truck. I called Eagle GMC and made an appointment to get my truck fixed. The staff were friendly an More

by Calvin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Feb 24, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review, Calvin! We're thrilled to hear that you had a positive experience at Eagle Buick-GMC Inc while getting your 2500HD GMC truck fixed. Our team works hard to provide friendly and professional service, and we're glad we could get you back on the road quickly. We appreciate your feedback and hope to see you again in the future! Safe travels! Sincerely, The Eagle Buick-GMC Team

February 24, 2026

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Employee Rating

I highly recommend Eagle GMC. I have purchased one vehicle from them and have another one that they Service. They have always done a good job. If something isn’t right, they will More

by Edmitchell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelley

Mar 01, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review. Ed! We truly appreciate your recommendation and are thrilled to hear about your positive experiences with Eagle Buick GMC Inc. It's our priority to ensure that our customers are satisfied, whether it’s during a purchase or service. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

Mar 01, 2026

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review. Ed! We truly appreciate your recommendation and are thrilled to hear about your positive experiences with Eagle Buick GMC Inc. It's our priority to ensure that our customers are satisfied, whether it’s during a purchase or service. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

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