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Dutch Miller Kia of Charlotte
Charlotte, NC
204 Reviews
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204 Reviews of Dutch Miller Kia of Charlotte
May 15, 2015
Not satisfied One of the first things I told the sales person was that I did not want a car payment that was $400 or more. I came out with a $415 car payment. I w One of the first things I told the sales person was that I did not want a car payment that was $400 or more. I came out with a $415 car payment. I was never told about the warranty that the car came with for free, but instead I felt pressured into buying the separate warranty that ended up costing me several thousand dollars when I could have simply kept the one that the car came with. I later found out that I was actually charged more than the cars original MSRP, but when I called back to ask Brian about it he acted as if he had no idea what the MSRP was. I felt like I was stuck with a car that I had paid entirely too much for, and to make matters worse the car broke down on me 3 days later and I had to call Kia Road Side Assistance to pick it up. The car is a 2015 Optima with only 300 miles on it so the fact that the gas pedal and brake pedal began to malfunction after a few short days of having the car is a bit ridiculous. When I talked to Brian about possibly getting a refund or exchange he said that there was nothing he could do. I called and left him a voicemail to talk to him about the car breaking down on me and he never returned my voicemail. I would not recommend this dealership to anyone! More
by Haileycriminger
Employees Worked With
Brian Purser, John Dew
May 15, 2015
New car purchase Bobby did a great job. Always polite and courteous. He never pushed the sale on me until I decided I was happy with the price. Bobby did a great job. Always polite and courteous. He never pushed the sale on me until I decided I was happy with the price. More
by JRob
Employees Worked With
Brian Purser, Bobby Osiecki, Eric Shoen
May 14, 2015
Smoothest car purchase ever!!! From start to finish the dealership was amazing!!! Professional,friendly, and amazing!!! Highly recommend anyone to Folger Kia!!!! From start to finish the dealership was amazing!!! Professional,friendly, and amazing!!! Highly recommend anyone to Folger Kia!!!! More
by Spoon5
Employees Worked With
Julius Bishop, Sr., Greg Tomberlin, Eric Shoen
May 12, 2015
Julius provided get customer service Julius worked very hard and provided great customer experience with the purchase of my new vehicle. I highly recommend Folger Kia to any looking for a Julius worked very hard and provided great customer experience with the purchase of my new vehicle. I highly recommend Folger Kia to any looking for a great vehicle and service. More
by dastaf
Employees Worked With
Julius Bishop, Sr., Greg Tomberlin, Eric Shoen
May 12, 2015
Great Experience!!! I just wanted to let everyone know what a great experience I had while buying a 2015 Soul at Folger South. The salesman Bobby O was great, He explain I just wanted to let everyone know what a great experience I had while buying a 2015 Soul at Folger South. The salesman Bobby O was great, He explained the entire process easily and in detail, took the time to go over all the options that were available and sat with me through the whole process. Couldn't have asked for a nicer guy or a better experience. More
by Chucknchlt
Employees Worked With
Bobby Osiecki
May 11, 2015
Love our Sorrento Everyone we worked with Folger Kia was fantastic..so helpful in getting us what we needed at our price point. We highly reccomend them and will be ret Everyone we worked with Folger Kia was fantastic..so helpful in getting us what we needed at our price point. We highly reccomend them and will be returning for our next vehicle! More
by Pyners
Employees Worked With
Brian Purser
May 09, 2015
Bobby was great! Bobby did a great job! It's hard to trust someone when your buying your first car, but I defiantly trust Bobby. I would highly recommended Bobby and t Bobby did a great job! It's hard to trust someone when your buying your first car, but I defiantly trust Bobby. I would highly recommended Bobby and the entire Folger Kia Sout team to anyone! I had an awesome first time car buying experience. More
by Kelseygirl326
Employees Worked With
Bobby Osiecki
May 09, 2015
Bobby worked Hard Bobby worked hard to accommodate all my needs in getting a new Sorrento. Unfortunately I wasn't able to get the car because i couldn't sell my curren Bobby worked hard to accommodate all my needs in getting a new Sorrento. Unfortunately I wasn't able to get the car because i couldn't sell my current car. More
by computer411
Employees Worked With
Brian Purser, Bobby Osiecki
May 06, 2015
Once in a Lifetime experience!! My circumstance and need for a new car was urgent. My radiator burst as I was driving into the dealership driveway. They not only sold me a new car, My circumstance and need for a new car was urgent. My radiator burst as I was driving into the dealership driveway. They not only sold me a new car, but went above and beyond in order to facilitate my unusual situation. I am very appreciative of the service and efforts they mad on my behalf. More
by bc2360
Employees Worked With
D.C. Craig
May 06, 2015
not happy at all i'm not one to normally write a bad review on the internet for a company but here i am. i'm in management and i understand things happen and i know al i'm not one to normally write a bad review on the internet for a company but here i am. i'm in management and i understand things happen and i know all about complaints. none the less i'm taking time out of my day for this. my wife has wanted a brand new car so she went to south blvd kia, she told her sales person (john dew, sorry john for calling you out.) that her payment couldnt be any higher than 300 a month. (sounds reasonable right?) after picking out a kia soul (she was very excited, and we love the car.) he says the payments would be 329 a month well thats not 300. well once you pay off your other car you can refinance after your first 30 day payment. ok so 329 for 1 month then we refinance sounds ok to me. so here we are time to refinance "hey john lets do this." umm oh you have to wait 18 months or you can go through your own bank. wait what? this is not what we were told. okie dokie lets talk to your boss. and the explanation from the supervisor " oh johns still new... lack of training" look kia this is a thousands of dollars. lack of training is an explanation for pickles on a burger. NEXT TIME TRY THIS *** " oh well mrs. blah blah, please bring in the paper work and we will sit down with our finance dept. and get this situation handled. i'm terribly sorry for the trouble. john is still new and will have to be retrained in these matters."*** More
by unhappy
