Durocher Kia
Plattsburgh, NY
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64 Reviews of Durocher Kia
I have delt with Carey a few times when looking for a vehicle. Every time he is honest, caring and respectfull of my wishes. He also made the experience feel like i was shopping with a friend, not a "car vehicle. Every time he is honest, caring and respectfull of my wishes. He also made the experience feel like i was shopping with a friend, not a "car salesman". That alone in itself is a quality that sets him apart from everyone else in his feild. He is professional yet laid back and keeps the atmosphere comfortable and friendly. I recommend Carey at Durocher Kia to all my friends and family and will continue to do so! :) More
My husband and I each bought a new Kia within a few weeks of each other. And we already owned a 2004 Sedona. We love Kias and were very happy when Plattsburgh finally got its own dealership. The experience w of each other. And we already owned a 2004 Sedona. We love Kias and were very happy when Plattsburgh finally got its own dealership. The experience was flawless. We were a little worried because it was such a new to Kia team of sales and service people. We were immediately put at ease. They really knew their stuff! WE met Carey Frennier one afternoon when browsing on the lot and were impressed with his knowledge and enthusiasm. My husband bought a Sorrento from Carey then I went back a few weeks later and bought a Soul. We couldn't be happier with our cars, Carey, and Durocher Kia. More
I received first class service before during and after i purchased my new car. Carey was extremely helpful with getting me into a car and a great deal on my trade in. I have sent many of my friends and fami purchased my new car. Carey was extremely helpful with getting me into a car and a great deal on my trade in. I have sent many of my friends and family into see Carey and his fellow sales team and they have all been served just as well. More
Shawn helped me a great deal while I was purchasing a used car at Durocher Kia. His customer service was outstanding and he went above the average for a couple reasons. First of all, he helped my mother used car at Durocher Kia. His customer service was outstanding and he went above the average for a couple reasons. First of all, he helped my mother and I find the lowest combination of car payment and insurance as he possible could. He also seemed very willing and supportive throughout my experience because he explained how things were going to work every step of the way. It certainly made my experience with Durocher Kia an enjoyable one and I have no hesitation calling Shawn personally to find the answers to my questions and concerns. More
The wife and I were looking for a reliable family vehicle and had searched dealerships from the Tri-Lakes to Chazy and down to Saratoga Springs. It was apparent immediately when we stopped in person at Duroc and had searched dealerships from the Tri-Lakes to Chazy and down to Saratoga Springs. It was apparent immediately when we stopped in person at Durocher's and met Carey that we had found "our" dealership and our Sorrento. It was a match made in car lot heaven! More
About 6 years ago I was in the market for buying a About 6 years ago I was in the market for buying a camper.This was my first encounter with Carey Frennier.He was a salesman for Momot Camp About 6 years ago I was in the market for buying a camper.This was my first encounter with Carey Frennier.He was a salesman for Momot Campers.I was and still am a hard customer to satisfy.I thought Carey was going to be just like any other salesman.It was going to be about the money and a quick sale.Carey went above and beyond anything i could have hoped for in dealing with a sales person.He was friendly,curtious,and very knowledgeable about what he was selling.I spent about 2 months looking for a camper and Carey helped me along every step of the way.He was patient and even provided his own time on several occasions.Now you may wonder what this has to do with Kia and i am getting to that.This was just an intro to show the excellent sales consultant that they have with Carey Frennier.About 2 years later when the Kia dealership was still Dodge i came across a truck that i was interested in.Much to my suprise and satisfaction Carey was now a sales consultant with them.Same as before Carey did everything possible to make my buying experioence outstanding.Today this dealership is Kia and about a year ago i was shopping for a small,reasonably priced vehicle that was good on gas.Naturally where did i go?I went back to Carey of course.Carey was his usual self.He is very motivated and enthusiastic.I bought a 2009 Kia Spectra this time around with Carey.He takes his position seriously but does not lose sight of providing the best customer service anywhere.This also goes for all the other staff at Kia,their quality of work and customer service is great.I will be back again to see Carey and Kia when its tome for another vehicle.You just can't beat this man's excellent attitude and service to his customers. More
We were in the market for a new vehicle and we did alot of research on Kias, and wanted to take a look. Without having to drive out of our area we went to Durochers to take a look. As soon as we walked in of research on Kias, and wanted to take a look. Without having to drive out of our area we went to Durochers to take a look. As soon as we walked in we were greeted by sales associates but at the time we were just looking. My wife was interested in a Sportage but then saw the Soul, and went to take a closer look. Andrew was available and he answered our questions and got us in for a test drive. My wife was with awe with the head and leg room. We had specfic needs that we wanted in our vehicle and the test drive wehicle was short a few things. The Soul was not something we had planned on but it was an awesome drive. When we got back we found out that we tried a Soul Plus and Andrew listened and suggested the Exclaim. And of course he was right. While on our test drive he checked out our current vehicle out and had a set of numbers ready. We had our own financing in place and I feel he went above and beyond what a traditional dealership would have done to get our business. It was a wonderful shopping experience without high pressure and an very relaxed atmosphere. We added a few personal touches to our Soul to customize it for us and every thing was installed by the dealership prior to and after delivery. The service department was great. They listened and explained maintanance and answered all our questions. Sara in service was great too. It has been a wonderful experience to deal with the staff at Durochers, and I have told our friends about them. I don't think I can say enough good things about Andrew or the dealership. And will continue to sing their praises to all who will ask and listen. More
Love my new car and working with Carey was easy and stress free. I walked into the dealershiop thinking about a new vehicle and left with my new Sorento the same day. Carey worked to get me the best stress free. I walked into the dealershiop thinking about a new vehicle and left with my new Sorento the same day. Carey worked to get me the best deal at a price I could afford. Service Dept has been great too for maintenance. I would recommend them to anyone! More
I was treated great by Carey. He answered all my questions concerning my new KIA. I will certainly go back to him when I get ready to trade. He is a upstanding gentleman. questions concerning my new KIA. I will certainly go back to him when I get ready to trade. He is a upstanding gentleman. More
For years I have purchased Fords from a local dealership because I graduated with one of the owners sons. That didn't happen with my last vehicle. This vehicle purchase was different. My son would also b because I graduated with one of the owners sons. That didn't happen with my last vehicle. This vehicle purchase was different. My son would also be driving. We looked at many cars and stopped at many dealers. When we meet Carey, it was like talking with an old friend. He gave us more information and opinions based on our needs than anyone has. He made sure we were happy with our purschase and follows up with us regularly. When my son goes to college next year, we will be visiting Carey again. No need for searching anymore. More