Durocher Kia

This was the first time I had purchased a new vehicle on my own, so I was unsure of the process. I told my salesman what type of vehicle I wanted and before I knew it I was taking it for a test drive. I i my own, so I was unsure of the process. I told my salesman what type of vehicle I wanted and before I knew it I was taking it for a test drive. I immediately fell in love with the vehicle. There was no pressure to purchase the vehicle, and they worked with me on the pricing of the lease. A day later I was the proud owner of my first brand new vehicle! I would highly recommend Durocher Kia to anyone who is in the market for a new Kia vehicle. And I would strongly recommend they speak with Andrew J. Lushia, who was friendly, helpful, and willing to answer any and all questions I had. Overall, a perfect experience and I look forward to continuing my business with Durocher Kia! More

Met Shawn a couple months on a drive through search to multiple dealerships to find a van that had safety features, plenty of room, and that I trusted to drive my family locally and statewide. I have only multiple dealerships to find a van that had safety features, plenty of room, and that I trusted to drive my family locally and statewide. I have only ever bought one brand of vehicle throughout my driving history having 4 vehicles in one brand. Going to a different brand, Kia, I was a little hesitant just bc of the change. Shawn was very understanding, patient, knowledgeable, and not pushy which I immediately noticed and that quality sold me on doing business with him. It's now a few months later and I'm ready to buy. Shawn was rep I wanted to purchase from based on his unpushiness, knowledge, and commitment to review again the safety features, warranty info, and showing me the vehicle inside an out on what each buttons purpose. Suggested some sirius kid radio stations I may like having a child like he does. My experience was awesome! 2012 Kia Sedona bought and sold! Mike.. Very knowledgeable and personable. I was at ease working with Mike to handle the added paperwork when Shawn was not in on the day I wanted to get things going. Without knowing, he reviewed the warranty info and answered all the other questions I had to make sure my purchase was the right one. He cared about my purchase and decision to sell. Thank you both for making my transition a smooth one! When friends and family are interested in their next purchase .. I grabbed a few of Shawn's business cards as referrals. More

I'm not usually keen on car shopping. The whole process an be pretty traumatic, and certainly not a pleasure. Carey Frennier, however, is the kind of salesperson who really understands my needs so that I w an be pretty traumatic, and certainly not a pleasure. Carey Frennier, however, is the kind of salesperson who really understands my needs so that I was able to drive my new purchase home knowing that I had received a fair trade-in and a good deal on my new purchase. He worked diligently to secure the best financing and at all time both friendly, knowledgeable, and professional. I look forward to working my next car deal with Durocher and with Carey. More

Thank you Shawn for your expert advice and helping me to get the car I wanted. This is a trustworthy person who will assist you in your next ride. Im well pleased with the outcome also thanks to mike. get the car I wanted. This is a trustworthy person who will assist you in your next ride. Im well pleased with the outcome also thanks to mike. More

Our family had been considering new cars for more than three months - reading about, looking at, test driving and listening to dealers spiels. We had made our way from one end of town to the other, re three months - reading about, looking at, test driving and listening to dealers spiels. We had made our way from one end of town to the other, reviewing crossover-style vehicles from Honda, Subaru, Chevy, Ford, Toyota, Jeep, Chevy, Hyundai & Kia. At Durocher Kia, Andrew Lushia as well as the entire sales floor made us feel not only welcome, but also respected, listened to and unpressured to make quick decisions. Andrew, with friendly patience, spent considerable time with us on three separate visits thoroughly covering everything from vehicle styles and designs to technical specifications and safety features to purchase and lease options. After we settled on a style and color, Andrew search high and low to fine our car and finally drove out-of-state to another dealer lot to deliver our first choice - a Silver Sorrento. Since our procurement, which we absolutely love, we have already had several follow-up emails or calls from Andrew and other representatives of Durocher Kia to check on our satisfaction, etc. So, overall we have had a fantastic experience with Durocher Kia and cannot say enough good things about Mr. Andrew Lushia! It is well worth stopping in at Plattsburgh’s Durocher Kia to have a look at least, you will not be wasting your time! More

Shawn is awesome! I chose Durocher Kia because Shawn had helped my sister for an extended period of time and in the end was able to find the car to fit her needs and budget. I called Shawn looking for a spe helped my sister for an extended period of time and in the end was able to find the car to fit her needs and budget. I called Shawn looking for a specific Forte Koup and he did his best to find me exactly what I wanted. I went in to appraise my trade and I ended up leaving with my new car that day! His customer service is excellent and he aims to please. He's very easygoing and he goes out of his way to make sure that you're satisfied. I will send anyone looking to get a new or used car Shawn's way with no doubt in my mind that they will be pleased. More

I had looked at several SUV's over the course of a 3 month period. I found the SUV's to be quite pricey and the salesmen to be quite pushy and unfriendly. When I went to Durocher, Sean was far from push month period. I found the SUV's to be quite pricey and the salesmen to be quite pushy and unfriendly. When I went to Durocher, Sean was far from pushy and he answered my questions without hesitation. Sometimes, salesmen try to snowball you especially if you are a woman. I did not feel like this while working with Sean. He was the most professional salesman I had met during my journey to purchase a new SUV. I would like to thank Sean and all of the people at Durocher for their professionalism. The friendly and courteous staff encoupled with reasonable prices is what sold me on my 1st KIA. Thanks for all your hard work! More

Always a great customer service experience at Durocher Kia. The service personel are great and explain everything in great detail along with quotes and there are no surprises. Kia. The service personel are great and explain everything in great detail along with quotes and there are no surprises. More

My experience with Durocher Kia was great. Sean and Mike were very patient with me and what I was looking for in a vehicle. I bought a 2010 dodge caravan and although I am not a fan of vans overall it fits were very patient with me and what I was looking for in a vehicle. I bought a 2010 dodge caravan and although I am not a fan of vans overall it fits my needs for my family. There honesty and hard work made my life much easier! It was a pleasure getting to know these guys and wouldn't go anywhere else when purchasing a vehicle. Keep up the good work gentlemen! Look forward to dealing with you guys again in the future. More

I went into Durocher Kia with my dad to buy a vehicle for my family. I had spoke with Andrew on the phone the night before to make sure my trip from Massena to plattsburgh wouldn't be a total waste. I've had my family. I had spoke with Andrew on the phone the night before to make sure my trip from Massena to plattsburgh wouldn't be a total waste. I've had other dealership in NY and VT tell me they could do certain things for me over the phone and then when I got there it was completely different. Andrew answered all my questions and it made my feel good about making the trip. I got there around 8:30 with my vehicle to trade it in for a new Sorento. Andrew pretty much tool care of everything. He made the process very easy. They may not be a huge dealership, but they definitely have their stuff together. I love the Sales people they are always great to talk to and the service department are always accommodating. Thanks again! More