Duncan's Hokie Honda

Perfect Experience Often when I go to dealerships I feel pressured or uncomfortable by the sales associate, or sometimes completely ignored. At Duncan Honda, Brian greet Often when I go to dealerships I feel pressured or uncomfortable by the sales associate, or sometimes completely ignored. At Duncan Honda, Brian greeted us at the door when we walked in, put us in the perfect car and was very knowledgeable. At the end he gave us all the information we needed without pressuring us. After driving some other cars, we were still stuck on the CR-V as it was priced the best, and had amazing features. Thanks for everything! More

New Pilot purchase made easy The staff at Duncan "s made this purchase painless and easy. The paperwork associated with financing has been greatly simplified and all my questions The staff at Duncan "s made this purchase painless and easy. The paperwork associated with financing has been greatly simplified and all my questions were answered by the appropriate staff. I know the quality of the service department at Duncan's from several previous purchases and look forward to working with them. Ben Merrill was extremely knowledgeable, pleasant and professional. i enjoyed the entire purchase experience and love my new Pilot. More

No hassle expieriece Great customer service. Got a great car with low mileage. Also customer service was outstanding. This is the best service I've ever got on a dealershi Great customer service. Got a great car with low mileage. Also customer service was outstanding. This is the best service I've ever got on a dealership More

Pleasant Purchase Experience I am 77 and retired The last ten years of my career were spent as an independent Automotive Consultant and Trainer. My #1 Client was a organization I am 77 and retired The last ten years of my career were spent as an independent Automotive Consultant and Trainer. My #1 Client was a organization named J.D. Power and Associates - the "Customer Satisfaction" people. Most of my work was focused on creating positive dealership buying experiences for customers. I found the buying experience at Duncan Honda to be excellent, exceeding my expectations. There were no "games", no pressure, no "techniques", etc. All the pricing and negotiations were up front, out in the open, and in writing. They found out how I wanted to purchase my vehicle, and did it "my way". Congratulations! Well done! I've already talked about my experience with many people. More

Went out of their way to help me out! Bud made sure I was well taken care of after buying a car that needed serviced. The service manager also was great to deal with. to help me out! Bud made sure I was well taken care of after buying a car that needed serviced. The service manager also was great to deal with. More

Exceptional Very professional and efficient. Excellent customer service and very kind. Always willing to help and theres always follow through. Love this company Very professional and efficient. Excellent customer service and very kind. Always willing to help and theres always follow through. Love this company because they are not pushy like shelor representatives. More

Bud Merrill Honda CR-V I Felt very well taken care of by Bud. He went above and beyond in my sales experience. I will always go to Bud when buying a vehicle. I Felt very well taken care of by Bud. He went above and beyond in my sales experience. I will always go to Bud when buying a vehicle. More

Best Car Buying experience ever Bud made this decision easy. He worked with us regarding trade in and we were very satisfied. He took time explaine all the car features before we Bud made this decision easy. He worked with us regarding trade in and we were very satisfied. He took time explaine all the car features before we lef. Buying a car is generally stressful but not with Bud and Duncan Honda. More

Out of Town Repair I live in Northern Virginia, and as luck would have it, I have required numerous repairs at your dealership. The service has always been very professi I live in Northern Virginia, and as luck would have it, I have required numerous repairs at your dealership. The service has always been very professional and delivered as promised. I have even chosen to do routine maintenance tasks when I am in the area. I will even look to your dealership when I trade or look for a new vehicle. Keep up the great service! More

Easy trade Duncan Honda/Hyundai gave me a more than fair price for my trade and a great price on my purchase. They arranged my financing so I literally sat down, Duncan Honda/Hyundai gave me a more than fair price for my trade and a great price on my purchase. They arranged my financing so I literally sat down, signed the paperwork and drove home in my new ride. I highly recommend Duncan Hokie Honda/Hyundai. More