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Duncan's Hokie Honda
Christiansburg, VA
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573 Reviews of Duncan's Hokie Honda
Bought here before, will buy again Brian went above and beyond expectations answering my questions and finding me the exact car I wanted. I'm sure I tried his patience a few times, but Brian went above and beyond expectations answering my questions and finding me the exact car I wanted. I'm sure I tried his patience a few times, but everything about the sale went perfectly. This is the third car we've bought from Duncan and will return when we need another one. I didn't use the service department this time, but all my interactions with them have been more than satisfactory. That's one of the reasons I bought at this dealership rather than another one. More
Fast and easy Everything went smooth and quickly and easy than I would have expected it to go very impressive would buy from them anytime and would recommend the Everything went smooth and quickly and easy than I would have expected it to go very impressive would buy from them anytime and would recommend them to a friend or family member. More
Smooth, no problems As stated above smooth, no problems. Sales rep listened, answered our questions, showed us other alternatives and was extremely helpful. We did not As stated above smooth, no problems. Sales rep listened, answered our questions, showed us other alternatives and was extremely helpful. We did not try to pressure us into buying something other than the vehicle we selected. More
Scheduled maintenance I brought my 2018 Odyssey for the 15,000 mile service. As always, the Service Department is prompt, courteous, and very thorough. They also brought to I brought my 2018 Odyssey for the 15,000 mile service. As always, the Service Department is prompt, courteous, and very thorough. They also brought to my attention a recall that I was unaware of. They have ordered the necessary parts, and will call me when ready to correct. More
Honest I feel like the people at this service center are honest. Some other local shops try to pad the bill. That does not happen here. I feel like the people at this service center are honest. Some other local shops try to pad the bill. That does not happen here. More
Repairs to the seat adjustment and alarm system The service department did an excellent job diagnosing the problems, ordering the necessary items to repair the systems and promptly notified us when The service department did an excellent job diagnosing the problems, ordering the necessary items to repair the systems and promptly notified us when those items were available and then proceeded to make the repairs quickly and efficiently, More
Very good. I know the service people. Very nice experience. Always friendly and keeps me informed of what is needed on my vehicle. Expect to purchase from as I know the service people. Very nice experience. Always friendly and keeps me informed of what is needed on my vehicle. Expect to purchase from as gain. More
Very Helpful and Speedy I dropped by for service regarding a bulb in my headlight. I didn't make an appointment (called aead of time time and was told I didn't need to), and I dropped by for service regarding a bulb in my headlight. I didn't make an appointment (called aead of time time and was told I didn't need to), and the repair took under 20 minutes. The staff were friendly and helpful and I would definitely recommend. More
Wow! Great job guys. So our CRV wouldn't start. Got it jumped but we prefer to use our dealer. Holiday weekend...All backed up. Dropped it off, no promises. Got a call. So our CRV wouldn't start. Got it jumped but we prefer to use our dealer. Holiday weekend...All backed up. Dropped it off, no promises. Got a call. 46 min later. Worked us in, fixed. On our way!!! More
Excellent service I would recommend Duncan Honda . Bud Merrell was very informative and helpful. He took the extra time to show me how to set up the functions on my new I would recommend Duncan Honda . Bud Merrell was very informative and helpful. He took the extra time to show me how to set up the functions on my new car. He was patient with me not in a hurry even when I was just looking . Which I came back and love my new car . Thank you ! The whole staff was helpful and friendly . Worth a drive to go look for your next vehicle. More