Dublin Toyota

Service of Used Car Team helped me in resolving my issues with car. Service team person Bianca was really good in taking care of customer issues to their full satisfactio Team helped me in resolving my issues with car. Service team person Bianca was really good in taking care of customer issues to their full satisfactions More

Worst experience Too many issues: 1. Bought my van from Toyota roughly 2 years ago, there were 2 recalls - airbag and sliding door, and I was never notified becaus Too many issues: 1. Bought my van from Toyota roughly 2 years ago, there were 2 recalls - airbag and sliding door, and I was never notified because Toyota failed to update my info in their system even though I bought the van from a dealership itself. 2. In regards to the service center, I came in at 7pm to fill out an additional driver form w my husband since we had to put into a car rental, and they closed their garage door on the roof of my van, refuse to pay for it saying I was trying to skid in last min which is not true. Its a drive through service center w speed bumps, no one monitored the garage and just closed it, damage is on the top of my van and I was on the speed bump w no visibility or foresight that someone would close a garage door on a car without looking. Who does that in a high traffic area? I've never had a ticket, violation, nothing, I'm 9 months pregnant, due in 10 days, w two toddlers in the back and my husband sitting in the back since we have the airbag recall, and they were negligent enough to close the garage door on the roof of my van. I notified my insurance and am taking them to court. The manager in question who refused to pay for damages was Marcus Mendiola, and then the other associate Harold accused me of trying to sneak in there...a 9 month pregnant woman, with 2 toddlers and my husband, as if endangering my family's life and my unborn child were that critical. My blood pressure went through the roof. I have 0 tickets, a spotless DMV record, went in for a simple oil change to make sure my car was properly maintained before I had a child, and had to deal with some very arrogant Toyota associates who are not taking ownership of their negligence. I will never bring my car back here, except for the recall which they have to fix, but they will not get a dime from me for their mistreatment and negligence. I wished I had read the other negative reviews prior, but I never could have imagined that the Toyota service center could be this unprofessional and negligent. More

wish i had read the review before i went there Please be very careful when buying from this dealer. read EVERY word before signing ANYTHING. ask for a copy of everything, even just a little piece o Please be very careful when buying from this dealer. read EVERY word before signing ANYTHING. ask for a copy of everything, even just a little piece of scrap paper. their trick is to ask you write your name on a little piece of paper saying your signatures look different in different places. later they would add words to that little piece of paper when you are not looking. when signing contract and other paper work, don't believe them if the finance person says he's having a baby sitter crisis at home and need to go home as soon as you are done signing. take the time and ask them to go over the contract item by item. the scam is to make you feel bad for him and you want hurry to finish signing so he could leave to attend his baby. during this whole distraction, they changed the price, the interest rate for financing, and other terms on the contract. i bet the finance person’s baby sitter ‘threatens to quit’ every time he has a customer, if he has a baby at all, that is, when I called them out on the changes, they said it was for internal accounting purposes, and those changes wouldn’t impact my payments. Well, if they tell this lie to you, please do not believe them, and ask them to go over the contract item by item again and ask why there are changes that favor them. When I caught them red handed, they said oh that finance person is new and wasn’t familiar with how they do things, and those changes should not have been made! I’m reporting their fraudulent practice to better business bureau. I always assume the best in others and don’t want to believe what they say about dealers, that’s such a sad human affair. i don't know how these people sleep at night. More

Dream Car I found my dream car and was fortunate enough to have Rebecca as my sales representative. She surprised me when I talked to her for the first time ove I found my dream car and was fortunate enough to have Rebecca as my sales representative. She surprised me when I talked to her for the first time over the phone. She was the opposite of what I had expected from my previous experiences with car sales. Rebecca was so friendly that I felt comfortable asking her those tough questions about my car of interest. She assured me by answering anything I had to ask. She was warm and communicated everything she knew about the car. She was also prompt with her services and did what I asked to fulfill any unknown concerns. I developed a level of trust that is unmeasurable. I cannot begin to tell you how much I appreciate Rebecca's service and motivation to make me happy as a customer. I trusted her enough to fly to California and purchase my car! I would recommend Dublin Toyota to anyone (get Rebecca if you can)! She was a great representation for the dealership and deserves many thanks and kudos. The staff was great too. Thank you thank you thank you Rebecca for making my car buying experience such an excellent one. I cannot thank you enough! More

DO NOT TRUST THEM DO NOT TRUST DUBLIN TOYOTA! Charged me $1000 more than I was quoted for running boards on the vehicle I purchased. Then they slipped in the CILAJET fo DO NOT TRUST DUBLIN TOYOTA! Charged me $1000 more than I was quoted for running boards on the vehicle I purchased. Then they slipped in the CILAJET for $1495 without ever mentioning I would be charged. THEY DON'T CARE ABOUT THEIR CUSTOMERS! If you read the reply below they say I wanted the CILOJET. I DID NOW WANT IT. The salesman Jordan walked out to me and said "By the way, you get this." and pointed at the CILOJET advertisement on the table I was sitting at. He implied that it was free with my purchase. NO ONE EVER MENTIONED A COST. Including the finance guy who would not stop talking about his family while we were going through the endless paperwork. THAT'S PART OF THE SCAM. He keeps talking so you don't focus on what you're signing. Stay away from the salesman named Jordan. More

Larissa Watt I would like to thank Larisa for the great experience my wife and I had when buying our car from Dublin Toyota. Larisa is very knowledgeable and got u I would like to thank Larisa for the great experience my wife and I had when buying our car from Dublin Toyota. Larisa is very knowledgeable and got us the car we wanted, answered all our questions, and guided us to buy the right car. I will always go back to Dublin Toyota because of sales people like Larisa that is honest and sincere. I have previously purchased a car from Ferooz at Dublin Toyota and he is also a top-notch sales guy. More

Bad service and rip off purchase servicing offers I have purchased 75k miles service and they just did oil change for every 5k miles. Since it is synthetic oil basically they just changed oil only ev I have purchased 75k miles service and they just did oil change for every 5k miles. Since it is synthetic oil basically they just changed oil only every 10k miles about 7 times on my Sienna till 75k miles. For that I have paid $1500 which is worth less and simply rip off. Also their service is pretty bad. My car was in need of alignment and they never suggested to do alignment. I had to drive my car for upto 25k miles without alignment. Finally i took my car to Big O Tires and it is totally out of shape and my front two tires worn out so fast even thou tires are having only 20k miles on them. More

Purchase of 2013 Toyota Corolla S Cesar Alvarez was extremely helpful in the purchase of my Corolla. He made the whole process very easy. I highly recommend him for purchasing a car. Cesar Alvarez was extremely helpful in the purchase of my Corolla. He made the whole process very easy. I highly recommend him for purchasing a car. I enjoyed my experience with the entire team and the finance group were helpful and my deal was turned around quickly. I suggest you visit the showroom at Dublin Toyota for either new or used Toyota vehicles. More

Buyinga new car was a great experaince MY uncle took me to dealership where i bought anew car Toyota Camry.. I got very good price and service.. BJ Sidhu was my sales rep and Mark in financ MY uncle took me to dealership where i bought anew car Toyota Camry.. I got very good price and service.. BJ Sidhu was my sales rep and Mark in finance was very helpful and cheerful. More

Looking for a good experience? Contact Bill Scholvin! My husband and I were looking at a variety of SUVs for a few months. I had narrowed down the list and when it came time to test driving several vehicl My husband and I were looking at a variety of SUVs for a few months. I had narrowed down the list and when it came time to test driving several vehicles, Toyota Dublin provided the best experiences. Earlier in the year, I had met a previous salesperson and promised to come back when I was ready to commit because I had such a good experience. When I came back, he unfortunately wasn't there anymore but I was connected to Bill Scholvin, the Internet sales manager, which was a real blessing. From the very first email to the very end of the process, Bill was very friendly, helpful, responsive and upfront about everything. I am not a big fan of car shopping, especially since I don't have a large budget, but Bill made the process extremely easy. He also is very genuine, which helps when making a big decision like a car purchase! In the end, Bill and his team, including Ken Tam and managers Gabriel and Mike, got me the car that I wanted (plus a few more awesome options!) for my target price. I couldn't have asked for anything better, especially the service that was provided to me by everyone on their staff. I am really grateful to have worked with Dublin Toyota and would definitely recommend them to anyone looking for a good car buying or leasing experience without the pressure that you sometimes feel at other locations. Thanks Bill for my new RAV4! It was a real pleasure working with you! More