Dublin Toyota

Customer service. Waiting time is ridiculously long and god help you if you do not have an appointment,,,, AVOID (HARROLD) The service clerk he is a God made jerk. And Waiting time is ridiculously long and god help you if you do not have an appointment,,,, AVOID (HARROLD) The service clerk he is a God made jerk. And Maggie the customer sales associate never called me when i had a complaint. More

Great Customer Service! From the initial contact with a representative to make the appointment to the intake technician, we have always received great customer service from t From the initial contact with a representative to make the appointment to the intake technician, we have always received great customer service from this Toyota service center. We've taken our van in for its regular maintenance checks to change of tires to a mechanical issue. They are great in keeping us up to date on what is going on and then do resolve the issue. Their shuttle service is also awesome! More

went the extra mile Our car needed a deep cleaning, requiring removing seats, cleaning out seat belt latches, etc. Dublin Toyota took care of it all, even finding ways to Our car needed a deep cleaning, requiring removing seats, cleaning out seat belt latches, etc. Dublin Toyota took care of it all, even finding ways to clean what otherwise would have required replacement, thus saving us significant money. Outstanding job and outstanding integrity. More

Excellent! Ever since I bought my Toyota Camry in 2014, I've been going to Dublin Toyota for the servicing, adhering the to Toyota Schedule. Ron Shields, my serv Ever since I bought my Toyota Camry in 2014, I've been going to Dublin Toyota for the servicing, adhering the to Toyota Schedule. Ron Shields, my service adviser for the last 4 years has always been very helpful, taking care of issues (there weren't any - its a Toyota!). He has always been very professional, friendly, courteous and, is a good guide. I always felt that my car is in safe hands, and that's why I drive about 80 miles for the servicing appointments!! Thanks Ron! More

service review Very good service, friendly n punctual. Convenient courtesy shuttle service. Shuttle driver Gary was very kind. Would like to have complementary car Very good service, friendly n punctual. Convenient courtesy shuttle service. Shuttle driver Gary was very kind. Would like to have complementary car wash next time More

Great Friendly and efficient personnel who makes easy and smooth process of any requirements and the service for my PriusV Dublin Toyota has a wonderful c Friendly and efficient personnel who makes easy and smooth process of any requirements and the service for my PriusV Dublin Toyota has a wonderful customer service More

A Go To Dealership For Great Service Professional and worthy of special notation as a very knowledgeable and efficient dealership to include exceptional mechanical service and friendly q Professional and worthy of special notation as a very knowledgeable and efficient dealership to include exceptional mechanical service and friendly qualified staff members. Thank you Yousef for helping sort out my 15K service and the application of my new door side moulding. More

Horrible service Took my 2017 Tacoma in (19k miles) cause it was making major creaking noises whenever I would turn, coming from under truck. First time I took it in, Took my 2017 Tacoma in (19k miles) cause it was making major creaking noises whenever I would turn, coming from under truck. First time I took it in, test drove with Mechanic and we replicated sounds with no problems. They call later and say they were unable to replicate it, and ready for pickup. Upon picking up and driving away from service department, sound was still there and very apparent. At that point I couldn't leave the truck so had to bring it back at another time. Second time in, same story, easily replicated with test drive, left truck and spent an hour on their shuttle home. Get a call and they stated it was my sway bar and lubed up the bearings resolving it. Driving away from service department and YET AGAIN super apparent that nothing was resolve and problem still there. Going on third attempt with them now (super inconvenient and waste of time), and they won't give me a loner vehicle, and will charge me for a rental. I will not be leaving their lot this time if issue still there. Will update. More

I went in to have a service done Sonja was really impressive with her knowledge and help. I have an after market warranty that wasn't showing up I will write to Toyota about that Sonja was really impressive with her knowledge and help. I have an after market warranty that wasn't showing up I will write to Toyota about that More

Excellent Service The system they use is efficient, the staff friendly, the really do care about the customer's satisfaction, and they do a good job. Not much else to The system they use is efficient, the staff friendly, the really do care about the customer's satisfaction, and they do a good job. Not much else to ask for. They make it look easy, but you know a lot goes into it. More