Dublin Toyota

Excellent service each time I take my car in for service. They always do their best to get the job done on a timely basis. Very courteous staff and the car wash is a b each time I take my car in for service. They always do their best to get the job done on a timely basis. Very courteous staff and the car wash is a bonus. More

Billy in service is Awesome! Billy in service is simply awesome. He is attentive, he takes care of business and is always receptive to hearing out the customer. Harold is also a Billy in service is simply awesome. He is attentive, he takes care of business and is always receptive to hearing out the customer. Harold is also amazing. I always get high quality service when I come into toyota in Dublin and as I said, Harold and Billy are just terrific! They are top notch service. More

General maintenance Louis Lanza truly understands customer service and makes sure all areas are covered. Louis has a good sense of humor and is empathetic when you have Louis Lanza truly understands customer service and makes sure all areas are covered. Louis has a good sense of humor and is empathetic when you have big issues that need to be addressed. More

Stop playing the pricing game and trying to overcharge me! I have been servicing my 2004 Camry at Dublin Toyota for years. All my other experiences had been good and I felt like I had gotten good value. I a I have been servicing my 2004 Camry at Dublin Toyota for years. All my other experiences had been good and I felt like I had gotten good value. I am willing pay at little more (10-15%) for service from a Toyota dealer, but not 25%-50% more. This time, I felt like I was being heavily upsold and the base prices had been marked up. I came in for 30K Major Maintenance and the Service Manager told me it was $1000+! Are you kidding??? I pushed back and he said, "well, I suppose you could do the minimum ..." and clicked on a different tab -- but even the "minimum" was around $500, about $100 more than last time. Previous Service Managers always showed me the three levels and told me the differences instead of immediately pushing the most expensive option. Fortunately, I had also printed out a coupon on their website which almost brought it back down to the previous price. This this whole pricing game leaves a bad taste, and more importantly, because I can't trust them anymore, I'm not sure I'll be going back again. More

My car didn’t get fixed My blind spot wasn’t functioning well few month ago , and I didn’t get chance to settle the appointment because they can only check it in the weekdays My blind spot wasn’t functioning well few month ago , and I didn’t get chance to settle the appointment because they can only check it in the weekdays. Cuz I have to go work. Then few days ago unfortunately my car accidently get a scratch on the back , last Monday it was time to get a oil change finally I got time check the car and said blind spot wasn’t functioning well . They saw my scratch on the back and said blind spot doesn’t work cuz of that and told me my insurance need to cover by myself which it wasn’t the case. Even to refuse to take off the parts what’s wrong with the sensor and being told thats gonna be an extra charge. Quote me around $3k to fix the outside first. So frustrated. End up with I gave up repairing the blind spot More

Amazing service Everyone was super nice and speedy to boot. I spent just a couple minutes waiting to be checked in. My service tech was courteous and had me out the Everyone was super nice and speedy to boot. I spent just a couple minutes waiting to be checked in. My service tech was courteous and had me out the door to go shopping in a very short time. The car was ready before the estimated time and nice and clean from the carwash. This is the ONLY place I take my car (my 3rd Highlander) for service. More

Pleasant, Quick, Easy Took my vehicle in for its routine mantaince. Service tech was very helpful, explained everything, and was very quick. Highly recommend this service d Took my vehicle in for its routine mantaince. Service tech was very helpful, explained everything, and was very quick. Highly recommend this service department for their outstanding customer service. More

Prompt, efficient and responsive customer service Reliable and responsive customer service Received from Jonas Woodson at the service department... best experience so far- often times I have had to wa Reliable and responsive customer service Received from Jonas Woodson at the service department... best experience so far- often times I have had to wait up to an hour and a half past estimated completion time with other advisors. His attention to customer’s ‘time’ is greatly appreciated. More

Service My service experience was 10/10. My representative Jonás gave great service and was informative. I would recommend Dublin service center highly to any My service experience was 10/10. My representative Jonás gave great service and was informative. I would recommend Dublin service center highly to anyone who asks More

Very positive experiences Jonas was very professional and caring during my last visit just like all the past visits before. Customer service is #1 here!!!!!!!!. I will definite Jonas was very professional and caring during my last visit just like all the past visits before. Customer service is #1 here!!!!!!!!. I will definitely bring my Siena for service here. More