Dublin Toyota

Had good experiences in the past. Don’t know what happened Went in because my maintenance light came on and I needed a tire rotation. Paid for an alignment and was promised a car wash. I got the truck back d Went in because my maintenance light came on and I needed a tire rotation. Paid for an alignment and was promised a car wash. I got the truck back dirtier than when I left it. Greasie hand prints on the hood and front quarter panel. I scheduled an appointment with Louis Lanzo who worked on my truck in the past and I was very pleased with his work. But for some reason I did not deal with Mr. Lanzo at all this past servicing even though I was scheduled to. More

Honesty needs to be improved. Had a slow leak in tire from screw and was told could not be fixed. The service writer said needed new tires at least two because of the vehicle being Had a slow leak in tire from screw and was told could not be fixed. The service writer said needed new tires at least two because of the vehicle being AWD. took the tire to two different tire shops, AMERICAN TIRE, and also took it to BIG O TIRES. both shops said it could be fixed so I let BIG O tire fix the tire for twenty dollars. All I’m asking is for service guyot be careful when he is trying to over sell his products. Thanks John More

Quick and informative Had oil change with a coupon. Service even with coupon was done and they washed car. Told me all recalls had been done and described the 65000 service Had oil change with a coupon. Service even with coupon was done and they washed car. Told me all recalls had been done and described the 65000 service. That was done timely in the morning. I was stopped later in the day by Pleasanton police that brake light was out. I went home called. And they said come in. I pulled into lane young service person said yes bulb was out. He walked me to parts dept. while I was paying he installed it. Big Ed was my service writer in the am. He was with young man who put in bulb and said its done and there is no cost have a good evening. What a great day Francis Fitzgerald. Ps coffee and bagel were great. More

Making life easier I have been taking my cars in for service in Dublin for any, many years. All of the service advisors are great but I’ve developed a professional frien I have been taking my cars in for service in Dublin for any, many years. All of the service advisors are great but I’ve developed a professional friendly relationship with Scott. He always explains what is needed and the costs up front. even when we purchase a car from a different dealer, we always go to Dublin for service. More

Premature Transmission replacement I was frustrated to learn that my 2010 Corolla was in need of a new transmission despite having all routine services performed and having less then 10 I was frustrated to learn that my 2010 Corolla was in need of a new transmission despite having all routine services performed and having less then 100k miles on the vehicle. My service tech, Jonas, did everything in his power to make sure that the repair got done at a reasonable price and that I felt like a valued customer. I have driven a Toyota for the last 15 years and bought a new one when my last vehicle dead. But I was ready to walk away from Toyota completely until Jonas demonstrated a willingness to go the extra mile. The way my situation was handled showed me that Toyota values their customers and stands behind their product. I have had my car serviced at the Dublin Toyota here for the last 8 year and I am hopeful to have it serviced here for another 8 years to come. More

Service on Sequoia 2013 Replaced shocks in Sequoia and had the oil changed. Had a complimentary tire rotation and alignment which was very much appreciated. Eric is top notch Replaced shocks in Sequoia and had the oil changed. Had a complimentary tire rotation and alignment which was very much appreciated. Eric is top notch. I was given a complimentary rental car due to needed time to do the proper work on the Sequoia and not be rushed. More

Excellent They have really nice and friendly staff with excellent customer service. Even the price is reasonable. Lot of stores and restaurants to go eat and sh They have really nice and friendly staff with excellent customer service. Even the price is reasonable. Lot of stores and restaurants to go eat and shop. More

Extremely good customer service! I called at 0915 hours and had an appointment 0930, The service was fast and efficient! I believe the cost was reasonable. I called at 0915 hours and had an appointment 0930, The service was fast and efficient! I believe the cost was reasonable. More

Vehicle was serviced well , no complaints. Billy did a wonderfull job with my car. He explained on what will be done as part of this service. , no complaints. Billy did a wonderfull job with my car. He explained on what will be done as part of this service. More

excellent work, excellent service from Youcef excellent service youcef. he took his time to help me. knew about what service my car needed. very polite . he recommended for me what I needed . excellent service youcef. he took his time to help me. knew about what service my car needed. very polite . he recommended for me what I needed . More