Dublin Toyota
Dublin, CA
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551 Reviews of Dublin Toyota
good service with good price good service, smiling faces, efficient work, done with $1.00, unbelievable! I expected to wait 2 hours, actually only a hour! Thank you very much! good service, smiling faces, efficient work, done with $1.00, unbelievable! I expected to wait 2 hours, actually only a hour! Thank you very much! More
Great service As usual, Dublin Toyota provided me great service. Work was completed quickly, by time promised. Quality of work was excellent. I have absolutely no c As usual, Dublin Toyota provided me great service. Work was completed quickly, by time promised. Quality of work was excellent. I have absolutely no complaints. I will return for regular service visits. More
Lack of Friendly Customer Service This is my second time using Service Department. What is the use of asking who you like to be your service advisor? You are snatched by the first pe This is my second time using Service Department. What is the use of asking who you like to be your service advisor? You are snatched by the first person available when you bring in the car in the morning. This time, the advisor is the most grumpy person in the world. This person (no names here) should go back to school to learn some customer manners. The service was for Takata airbag sensor recall replacment work. While the car was in the shop, they replaced a brake light bulb without my permission. I questioned why I wasn't informed? The service person immediately took off the charge of $8. The service person said we didn't charge you for labor. If I didn't know my law protecting the consumers, I would have been charged for the $8 bulb which cost about $1.50. Oh yes, there was no burnt bulb to show me. Dublin Toyota Service has gone down hill recently. Re-education needed. NOTE: My review cannot be submitted unless I give this service a 2+ star. What a rigged review! More
Very Friendly and tries their best to address customer needs Right from shuttle, service manager, and cashier, everyone was friendly and tried their best to listen and address my car problems. I would highly rec Right from shuttle, service manager, and cashier, everyone was friendly and tried their best to listen and address my car problems. I would highly recommend this dealer. More
Key replacement I recently lost my keys. About a week after that happened my car got stolen. Luckily my car was found and I got it back. I took it to Toyota and told I recently lost my keys. About a week after that happened my car got stolen. Luckily my car was found and I got it back. I took it to Toyota and told them what happened. Yousef was fantastic. He found out I had a warranty that replaced my key. He also made sure to deleted the other key in my system so it doesn’t happen again! Thank you sooo much! More
Quick thorough and easy Dublin Toyota has always been very easy and professional. My maintenance did not take long and was done under the expected time. I waited in the lobby Dublin Toyota has always been very easy and professional. My maintenance did not take long and was done under the expected time. I waited in the lobby room while everything was being done and it went by very fast. Always very pleasant More
professional service Brought my car in for a recall, Toyota Dublin took care of the service and the car was available by the end of the day. It’s been two weeks and no is Brought my car in for a recall, Toyota Dublin took care of the service and the car was available by the end of the day. It’s been two weeks and no issues with the communication or the recall. More
It is always great!! I met Popal just looking. He was really nice. I promise I would buy a car from him. I came back and he was on vacation. I didn’t think Larisa was I met Popal just looking. He was really nice. I promise I would buy a car from him. I came back and he was on vacation. I didn’t think Larisa was as nice. I think she could’d Spend a little time with me going over the operation. When I purchased my Prius Downtown Oakland, william spent an hour to be sure I knew how to work everything! And it has less feature than this Van I purchased! More
Easy in and out I came without an appointment. My car was serviced well. Eric talked me through the service, so I knew what they were going to do. I came without an appointment. My car was serviced well. Eric talked me through the service, so I knew what they were going to do. More
Very Fast and Clean Work I made an appointment for 25K service on my truck and expected to wait approximately 2 hours but I was pleasantly surprised to have my name called fro I made an appointment for 25K service on my truck and expected to wait approximately 2 hours but I was pleasantly surprised to have my name called from the customer waiting area just one hour and 10 minutes later. The service work had been completed and they had washed my truck. Eric Case was my service technician and walked me through the service before and after and provided recommendations for the next service. I would definitely ask for Eric again. More