Dublin Nissan

How do I give them ZERO stars... I purchased a used 2012 Mini Cooper JCW from them on Jan 17 2015. The car was being sold as being in "excellent condition" with 42k miles. The sales r I purchased a used 2012 Mini Cooper JCW from them on Jan 17 2015. The car was being sold as being in "excellent condition" with 42k miles. The sales rep said that everything had been checked and given a multi-point inspection and everything was in "excellent condition". After 3 months (and just over 4k miles) I took the car into the Mini dealership for a it's first oil change and it turns out the car needs $4000 worth of work. They said that the clutch and flywheel were fried and that I was lucky that the car had not broken down earlier. The tech said that there was no way this happened in the last 3 months and that it was obvious to him that this existed prior to me purchasing the car. When I called them to question them about this they basically told me that they didn't care and they were not going to make it right. They initially even refused to return my calls and I had to call up and get rude with their staff before they would even get a manager to talk to me. They did not even offer to bring it in to their own service center and inspect it. The sales manager Steve was rude and dismissive. STAY AWAY from these guys! They are only out to move the car off the lot and will lie and cheat you if that's what it takes. They previously have had many Better Business Bureau complaints and their Yelp rating was fairly low (my fault for not checking them out before I shopped there but I really wanted this particular model) . And as you can see here they have had several complaints on this site. This is my SECOND Mini. My previous model was a stick and lasted me ELEVEN YEARS with no problems at all. More

I’d seen over 20 salespeople and test driven every compact make and model for months before I decided to buy a new Sentra. Joe Khan at Dublin Nissan was absolutely worth talking to from start to fini compact make and model for months before I decided to buy a new Sentra. Joe Khan at Dublin Nissan was absolutely worth talking to from start to finish! He began by giving me the best internet pricing with the color and features I wanted, which other dealers said were not available. He was consistently respectful, flexible, non-pressure and upbeat about my questions and the negotiation. Joe knew his cars! He volunteered understandable technical information about under the hood, how paint is applied, the best financing, etc. His humor made it easy and actually enjoyable going through the buying process. At the end I felt I had made a good deal, that it was a win-win. Joe then spent extra time after the sale giving me absolutely helpful strategies that worked quickly for privately selling my old car. I never thought I would have an attentive salesman and service oriented experience at a car dealership! Hats off to Joe Khan for changing my thinking and taking the edge off! I highly recommend Joe to my best friends and anyone looking for a down to earth, good, professional and friendly car buying experience. More

David Hernandez not only made our car shopping/buying experience easy, he also made it enjoyable. He answered all of our questions, quickly handled any concerns and had a great attitude and sense of humo experience easy, he also made it enjoyable. He answered all of our questions, quickly handled any concerns and had a great attitude and sense of humor while doing so. His easy going, non-pressure sales technique made Dublin Nissan the easy choice for our car purchase. I would recommend him, as well as Dublin Nissan, to anyone interested in a new or used car purchase. More

I can be a really difficult customer when it comes to car buying. I dont want to meet your MANAGER after five minuets. If you do that to me I simply walk off, I will not be pressured. When dealing with Amin buying. I dont want to meet your MANAGER after five minuets. If you do that to me I simply walk off, I will not be pressured. When dealing with Amin he was courteous and did not put pressure to buy. He answered my questions without prying into my buisness. HE DID NOT USE THE PHRASE WHAT CAN I DO TO GET YOU INTO THIS CAR TODAY. That is another statement that will make me walk away immedatly. The price for the car was great and Amin really made me feel like he was on my side. I will reccomend buying a nissan from him to anyone in the san francisco bay area or the central valley. I am now the proud owner of a 2012 Altima. More

David Hernandez has provided us with reasonable price through excellent service, flexible negotiation, great patience, exquisite salesmanship, and has finally made win-win agreement happen. He is a great through excellent service, flexible negotiation, great patience, exquisite salesmanship, and has finally made win-win agreement happen. He is a great salesman whom you will feel very comfortable to work with. More