Dover Dodge Chrysler Jeep

Kevin is very good at bait and switch. And has very poor customer relations., Goldee also talks a good game but doesn’t follow thru..... Patty does nothing except make harassing phone calls about four mont customer relations., Goldee also talks a good game but doesn’t follow thru..... Patty does nothing except make harassing phone calls about four months before your lease is up , I currently have a complaint filed with consumer affairs. ... Stay far away from this dealership. More

Just Outstanding!!! Goldee is the best! Nice personable, He is the best. if he can't get you in the car or truck suv. you want No one can. He is the best of the Best. Go Goldee is the best! Nice personable, He is the best. if he can't get you in the car or truck suv. you want No one can. He is the best of the Best. Go see goldee. Thank You Goldee. More

Complete Lack of Anything I asked about my trade value and instead of looking at my car and giving me a value he logged on to a website that gave us a trade number from another I asked about my trade value and instead of looking at my car and giving me a value he logged on to a website that gave us a trade number from another store, then offered to give us that amount. If that's the case, why shouldn't I just go to that other dealership? I did. If you can't even spend a few minutes to offer me a modicum of customer service, why should I bother making a purchase from you? More

PROFESSIONAL SERVICE Mr. Peter Jones give me a excellent service and he did in Record Time. Two cars in one day less then 7 hwrs. Mr Jones work with my numbers and use Mr. Peter Jones give me a excellent service and he did in Record Time. Two cars in one day less then 7 hwrs. Mr Jones work with my numbers and use most discount have in offer. He filled my expectations. I highly recommend Mr. Peter Jones. GREAT JOB.¡¡¡¡¡ More

Great experience We recently leased a new Jeep Cherokee with Ajay and had a great experience, even with the unforseen hiccups in the process. Ajay was on top of it and We recently leased a new Jeep Cherokee with Ajay and had a great experience, even with the unforseen hiccups in the process. Ajay was on top of it and kept in close contact for the whole process, seeing it through until the end. Not to mention the great price we ended up locking in!! We love our new car and we were so happy to work with Ajay during this process. More

Great experience Mike listened to my list of wants and worked hard to find me the truck I wanted. He stayed in constant contact with me throughout the process and made Mike listened to my list of wants and worked hard to find me the truck I wanted. He stayed in constant contact with me throughout the process and made it a great experience. Ed the finance guy was engaging and even had a toy for my 6 year old to play with while we did all the paperwork. Definitely the BEST experience at any dealership hands down and I highly recommend Mike as a salesman. More

Kevin Z. was AWESOME Kevin was so great and spoke so many languages to accommodate me!!! (Inside joke). He got me the gangsta vehicle I wanted for the price I wanted (my Kevin was so great and spoke so many languages to accommodate me!!! (Inside joke). He got me the gangsta vehicle I wanted for the price I wanted (my Latitude with an attitude) and I just LOVE it!!! My guy purchased his truck two months ago from Kevin also and I will certainly recommend Kevin to all my friends for future purchases and leases! More

Best experience I have ever had at a car dealership! I have never had a sales rep work so hard to find me the deal that I wanted. Kevin went out of his way to help me find the truck I wanted and to work I have never had a sales rep work so hard to find me the deal that I wanted. Kevin went out of his way to help me find the truck I wanted and to work the deal I wanted. He is very knowledgeable about the product and the finances needed to make a good deal. Thanks Kevin!! More

STAY CLEAR NOT A TRUSTWORTHY DEALERSHIP My husband received an offer letter from Johnson Dodge for a good trade in value on our 2008 Dodge Ram truck. While looking at used cars at multiple My husband received an offer letter from Johnson Dodge for a good trade in value on our 2008 Dodge Ram truck. While looking at used cars at multiple dealerships, a woman from Dover Dodge called my husband & told him to come in & look at some of their truck & to bring the letter from Johnson & they would see what they could do (leading us to believe they would try to work with us & come close to what Johnson was offering). So we went to Dover Dodge on Saturday. The salesman we worked with took the letter to a manager – Rich, to look at. To keep the story short – What they offered us on a trade wasn’t even half of what Johnson had in the letter & not even close to what Kelly Blue Book’s low end for trade in value. They wouldn’t budge on the trade in value nor the value of the used truck we looked at & it was $150 / month above what we said was our max budget. We said we weren’t going to buy anything & ask for our letter back, the letter was conveniently missing. They first lied to us & said another employee took it home in their brief case. When I demanded they call that employee & get the letter back, the employee didn’t have it nor did he know where it was. In fact none of the employees knew where it was, & they didn’t seem to be too concerned to look for it just shuffled some papers around. Scott Zedowski (General Sale’s manager) didn’t seem like it was a big deal, & gave me no indication that he would actually continue to look for it. The following Monday I called Scott & he "said" he was looking for it, but did seem hopeful (because he know it was already thrown away). Another woman who I spoke to said it was probably thrown away & why did I want it anyway. So this shows me that this company does not value their customers & their property. The letter was supposedly given to a manager & he can’t be responsible enough to return a document that they had for no more than an hour. Scott also lied to us when he said he contacted the sales manager at Johnson – he just called another sales person he knew at Johnson. That was just some of the BS I was told. We did go to Johnson & they thought it was pretty shady what Dover Dodge did, & offered us $3,500 more for our truck than Dover’s offer. Dover was just looking for a sale & when they couldn’t get one from us they conveniently made our letter disappear. I don’t trust this dealership & would never do business with them & have warned my family & friend! So if you are looking for a car, there are many other dealerships, go to one that can be trusted & treats their customers better. More

Good Dealership We went into Dover Dodge just looking into the Ram 2500 as a potential new vehicle, and we meet Jason Schultz our Sales Agent. Turns out we bought a We went into Dover Dodge just looking into the Ram 2500 as a potential new vehicle, and we meet Jason Schultz our Sales Agent. Turns out we bought a 2018 Ram 2500 and Jason could not have been nicer and more helpful. He helped make the buying experience as stress free as possible and could not have been nicer. After the sale, Jason I believe went above and beyond in customer service, which is rarely seen these days. He helped out to make sure we were satisfied and personal took the initiative to make sure some minor issues were taking care of with service. It is very nice to see someone care about their customers like Jason did. More