Ed Mendez

PUBLIC NOTICE: Active Consumer Fraud Lawsuit Initiated / NJ Superior Court / Filing ID: EF-4300707 [NJ_eCourts] This serves as a formal public disclosure that an active consumer protection lawsuit has be NJ Superior Court / Filing ID: EF-4300707 [NJ_eCourts] This serves as a formal public disclosure that an active consumer protection lawsuit has been officially launched against Dover Dodge Chrysler Jeep Ram, Inc. in the Superior Court of New Jersey under Electronic Filing ID: EF-4300707. The complaint alleges post-delivery contract manipulation and severe violations of the New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.). The black-and-white facts of the active court docket are as follows: 1. CONTRACT CONCESSION: On June 19, 2026, a binding lease agreement was executed for a 2026 Jeep Grand Cherokee. Line 1.o of that primary contract contractually mandated an explicit $2,500.00 prior lease trade-in payoff obligation. 2. POST-DELIVERY DEFAULT: Following vehicle delivery, management shortchanged the transaction, issuing a deficient partial check of only $1,512.00, and systematically defaulted on the remaining balance. 3. WRITTEN ADMISSION: Floor sales staff explicitly admitted in writing via text message that exactly $988.00 of my contractually guaranteed funds were being intentionally and unilaterally withheld by management post-sale to cover internal dealership rebate complications. 4. ASCERTAINABLE LOSS: To protect my personal credit rating from immediate default actions caused directly by the dealer's breach, I was forced to clear the full $2,500.00 debt out of pocket using my personal cash reserves. Because the merchant failed to cure the default within a formal pre-litigation window, the lawsuit seeks the mandatory statutory triple damages of $7,500.00 plus mandatory court fee-shifting under N.J.S.A. 56:8-19. Active, open enforcement files also remain live with manufacturer Stellantis Financial Services Corporate Compliance under Fraud Case #00530209, the Federal Trade Commission (FTC), and the New Jersey Division of Consumer Affairs (DCA). A formal notice to opt out of private arbitration has been legally executed within the contractually protected 30-day window, permanently ensuring this case remains an open matter of public judicial record for all future consumers, reviewers, and state regulators to monitor More

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After paying for the Jeep, it goes to a zero! Never and I mean never a call back. We’ve left messagessssssss since day 2 of ownership to inquire about purchasing the extended warranty. Never a callback from mean never a call back. We’ve left messagessssssss since day 2 of ownership to inquire about purchasing the extended warranty. Never a callback from finance person. We’ve left messages for our sales person as our temporary tags will be expired in a few days, no call back. ( and he promised to have our Jeep touched up due to scratches when we do come to get our tags.) promised six months of Sirius radio. Nope Sirius said no one from dealership called. I tried emailing. Just want the finance person to call and the sales person! Helllllllo! Just callus back! The one star is for no communication. During the sales it would be a five star. More

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Good honest people, no games, really down to earth and overall best experience I’ve ever had at a dealership. Got an amazing amazing deal and very happy overall best experience I’ve ever had at a dealership. Got an amazing amazing deal and very happy More

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Amazing Experience I had an amazing experience at Dover Doge. Very Easy-Going, Smooth, best experience I had at a dealership honestly. Peter helped me the entire process I had an amazing experience at Dover Doge. Very Easy-Going, Smooth, best experience I had at a dealership honestly. Peter helped me the entire process along with Ed. Would absolutely recommend this dealership to anyone. More

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Maiker Santana made our car leasing process a breeze. We were there in a Friday night and we were in and out of the dealership in less than hours. He was helpful in making sure we walked out of there feeli were there in a Friday night and we were in and out of the dealership in less than hours. He was helpful in making sure we walked out of there feeling we got a great deal on a great car (Jeep Compass). He took time out to allow us to test drive the vehicle and also providing us with all the features it had to offer. We look forward to doing business with Maiker in the future. More

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New Car Lease Experience The auto lease process was accomplished in a very timely manner. Very good service from Kevin of Dover Dodge. He made the tedious lease process a less The auto lease process was accomplished in a very timely manner. Very good service from Kevin of Dover Dodge. He made the tedious lease process a less burdensome experience. He was professional and very knowledgeable in the auto lease arena. Very warm and friendly atmosphere. Thank you Kevin and the Dodge crew (Ed,etc) !! More

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Excellent Maiker Santana excellent,frienly seller and guided us in what we were looking for great professionalism...He did our experience a good one time.The w Maiker Santana excellent,frienly seller and guided us in what we were looking for great professionalism...He did our experience a good one time.The wait time was good.. More

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Great experience Mike listened to my list of wants and worked hard to find me the truck I wanted. He stayed in constant contact with me throughout the process and made Mike listened to my list of wants and worked hard to find me the truck I wanted. He stayed in constant contact with me throughout the process and made it a great experience. Ed the finance guy was engaging and even had a toy for my 6 year old to play with while we did all the paperwork. Definitely the BEST experience at any dealership hands down and I highly recommend Mike as a salesman. More

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Best experience I have ever had at a car dealership! I have never had a sales rep work so hard to find me the deal that I wanted. Kevin went out of his way to help me find the truck I wanted and to work I have never had a sales rep work so hard to find me the deal that I wanted. Kevin went out of his way to help me find the truck I wanted and to work the deal I wanted. He is very knowledgeable about the product and the finances needed to make a good deal. Thanks Kevin!! More

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Great service means happy customers Walking into a dealership can be overwhelming but the staff and especially Kevin Z. At Dover dodge was amazing! Went through everything to assure the Walking into a dealership can be overwhelming but the staff and especially Kevin Z. At Dover dodge was amazing! Went through everything to assure the best for the customer. My expectations were more than met and I’m so in love with my brand new Jeep Compass! More

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