Dover Dodge Chrysler Jeep

Would never buy a car here again I had the worse experience here. Purchased a new Chrysler 200 - not only did they lie about the payment. Contracts were printed 3 times and had to be I had the worse experience here. Purchased a new Chrysler 200 - not only did they lie about the payment. Contracts were printed 3 times and had to be resigned. The payment that we agreed the 3rd contract had a higher payment amount. Get it together people!!!! It took 3 weeks for me to get a second key....... And to boot - asked the dealership why I never received a packet from the bank and no response - well guess what, payment is due today so I have to be inconvenienced to call the bank and gather all the information to make the payment that the dealership who made the sale should've helped with. Very lazy and definitely not motivated individuals!!! Sorry I will not recommend or purchase other vehicle here!!!! More

Outstanding, came in with a plan, left with a truck. First person to greet me explained the end of month sale they had. turned me over to Ramon Diaz. he I told him what i was looking for, to do? he showe First person to greet me explained the end of month sale they had. turned me over to Ramon Diaz. he I told him what i was looking for, to do? he showed me the truck that met my needs. I traded in my old truck, worked out a deal and left with the new truck in less than 2.5 hours. Ramon was outstanding. He has called to follow up with some features i am having installed. this is the quickest by far it has ever taken to buy a new vehicle!!!! More

true professional sales staff. John Castillo was a pleasure to deal with. This was the 1st. time I bought a jeep from Dover Dodge, JC knew what he was talking about and got to the John Castillo was a pleasure to deal with. This was the 1st. time I bought a jeep from Dover Dodge, JC knew what he was talking about and got to the price I wanted for a new Grand Cherokee as well as fair trade in value for my old jeep. I will return when its time to trade this one in. More

Cupo/Jeep Patriot purchase This is my 2nd Jeep Patriot purchase at Dover Dodge! I could not have asked for better Informational knowledge on the Jeep Patriot from my Salesman K This is my 2nd Jeep Patriot purchase at Dover Dodge! I could not have asked for better Informational knowledge on the Jeep Patriot from my Salesman Kevin Zidlick and Financial guidance from Julia Amaya. Kevin Zidlick's Professionalism and Customer Service was and always has been 5 ?!! Peter Milevski, General Manager runs a Quality Dealership. It is a pleasure to buy my car's there and I have no problem recommending them to friends and family as I have in the past. They have been equally satisfied as well with their Dover Dodge purchases! More

2013 Town & Country This was not our first time to this dealership. We are loyal returning customers for many tears.The staff here is above standard and Ramon was an exc This was not our first time to this dealership. We are loyal returning customers for many tears.The staff here is above standard and Ramon was an exceptional sales rep. He listened to my concerns and did the best He could to make the deal right. I was hopng to get a better deal than I did. The deal was reasonable so I made the purchse. Thanks Ramone. More

2015 200 This was not our first time to this dealership. The staff here is above standard and Ramon was an exceptional sales rep. He listened to me and my requ This was not our first time to this dealership. The staff here is above standard and Ramon was an exceptional sales rep. He listened to me and my requests, and suggested a perfect vehicle. Ramon made himself available for any questions/concerns I had even after the deal was done. He took the time to insure that I fully understood the vehicles options before we left the lot and ensured those options were set up for me including my phone. Flawless trade in and finance transactions too. More

Awesomeness! All I can say, there was no pressure, and everything about this buy was on point!! Very professional sales rep! Thank you! I would most indeed recomme All I can say, there was no pressure, and everything about this buy was on point!! Very professional sales rep! Thank you! I would most indeed recommend! More

great Nice and helpful people we have a good experience they work very hard to find a good deal for us we recommend the dealership 100% ?? Nice and helpful people we have a good experience they work very hard to find a good deal for us we recommend the dealership 100% ?? More

Watch out for a few things The dealer is probably above average. But need to be careful of some things. After you agree on price look carefully at the contract. They are very The dealer is probably above average. But need to be careful of some things. After you agree on price look carefully at the contract. They are very sneaky in adding "Other Aftermarkets" for $232.00 which is for the glass etchng. Check with your insurance company to see if they discount your auto insurance. If not do not buy it. Tell them to remove it. Also there processing fees are higher than most dealers. Registration fees $399. You can get some money back if it costs them less so remember to check the price after you get your plates. Clerical expense is $256 and Document delivery is $82. So make sure you add these fees to the car cost. For example if another dealers changes $138 for docs you just paid $200 more for your car. Next item is extended warranties. Note they DO NOT sell Mopar factory warranties. They sell third party from a company called Fidelity Warranty Services. They can deal on the price so whatever they offer you (~$1800 for the 7 year platinum plan) offer less. You can also buy it after you leave the dealer but if you are financing the car they will add it to the total price so it is financed. I would recommend going outside and getting actual Chrysler corporation insurance. You can buy it from an online dealer at excellent prices at chryslerfactoryplans.com. If you need to finance it, get a price online and then offer that (even though it will be Fidelity and not Chryler. Armed with this information you should be a better buyer at this dealer. Remember all dealers do this stuff so you should still buy a car from Dover if they have what you want at your prioce More

Best Experience buying a vehicle EVER. After many, many years of disappointing car dealerships, I have finally found one that I can honestly say I will go back to. This dealership is hands After many, many years of disappointing car dealerships, I have finally found one that I can honestly say I will go back to. This dealership is hands down the best one I've been to. There is not even a close second. The process of buying a vehicle has always been negative, as I am aware of the many tricks that most car dealerships try to pull. This dealership has eased these worries. In particular, Nick Jaroff was very professional, had excellent communication skills, helped me with any questions I had and really put to rest any anxiety I had during this process. There were no extra costs, fees, or surprises of any sort, at any time. I will gladly go back here for my future vehicle needs. Thank you Nick and the rest of the Dover Dodge Team for this pleasant experience! More