Dover Dodge Chrysler Jeep

Happy Happpy Happy!! My last car buying experience was so unpleasant I waited over 6 years to purchase a new car. If only I had Will Wallace and Eddie Mendez back then!!! My last car buying experience was so unpleasant I waited over 6 years to purchase a new car. If only I had Will Wallace and Eddie Mendez back then!!!! Can't say enough. It becomes evident very quickly that beyond selling a car the goal of both "GENTLEMEN" (they were true gentlemen and very respectful at all times) was to make sure me, the customer was happy and completely satisfied with the transaction. I've only had this car 3 days so too soon to buy another one but as long as they are there I'll be back!!! More

Great to deal with Both the Salesman and the Sales Manager were very helpful and straight forward in making the deal. They were courteous and did not push the sale. The Both the Salesman and the Sales Manager were very helpful and straight forward in making the deal. They were courteous and did not push the sale. They went out of their way to make sure that I was satisfied with my vehicle. More

Good Experience I had bad experiences at some car dealers during my car search. At Dover Jeep, I worked with Alyssa Peckham to lease a new Jeep Grand Cherokee. She w I had bad experiences at some car dealers during my car search. At Dover Jeep, I worked with Alyssa Peckham to lease a new Jeep Grand Cherokee. She was GREAT! Alyssa was very patient with me and she really listened, to find me the car that I wanted. She took me on several test drives and never tried to pressure or push me into getting something I didn't want or need. Alyssa answered all my questions and if she didn't know the answer, she was very diligent about finding out the answers to all my questions. I would definitely refer friends to her to buy or lease a new car. More

Excellent customer service attention to customer loyalty Dedication of salesman- details regarding car -quality of car past experience with previous jeep-traded in 2009 Jeep 220,000miles purchased previous Dedication of salesman- details regarding car -quality of car past experience with previous jeep-traded in 2009 Jeep 220,000miles purchased previous jeep at Dover had great experience in both sales JC and any great team More

Simple and painless The entire experience was great from beginning to end. They made it simple and easy.!hardest part was telling them what features I wanted. Would recom The entire experience was great from beginning to end. They made it simple and easy.!hardest part was telling them what features I wanted. Would recommend them in a heartbeat. More

216 Grand Cherkee Limited As always the sales staff was excellent. Makes you feel as if you are part of the family. My last (5) Jeeps were with "JC". 10 star rating for "JC" As always the sales staff was excellent. Makes you feel as if you are part of the family. My last (5) Jeeps were with "JC". 10 star rating for "JC". he always bends over backwards to please me. He has never forgotten my name. More

Professional Auto Experience This is a review of our experience at Dover Dodge and specific people that helped us in the lease of a 2016 Dodge Durango R/T. I walked into the show This is a review of our experience at Dover Dodge and specific people that helped us in the lease of a 2016 Dodge Durango R/T. I walked into the showroom after researching the group of salesmen at Dover Dodge. I was specifically looking for Will Wallace (my thinking is if I wind up with someone who is not going to accommodate my needs, it is on me, not the salesman). My two prior experiences with Dodge had been negative ones. With both instances, I had not done the research on the salespeople. Both times I had explained exactly what I was looking for and emailing my model, color and option selections and was given a form email in response. The second time was from the very same dealership where less than two years earlier I had leased another Dodge. After receiving yet Another form email, I moved on. I was pleasantly surprised with the professionalism I experienced with Will as he made every effort to find a car that would meet my requirements. Eventually, I had to settle on modifying a couple of options (not high on my list), but there was no pressure to settle on a model that did not meet my options. How refreshing! The professional experience continued with Will’s boss Pete Milevski, and Ed Mendez in the finance department. All in all it was a very smooth and professional transaction. Kudos to the Dover Dodge team. Please note this is the first review I have ever written, so please believe I was impressed with Will. I also recommend to anyone that is purchasing or leasing a vehicle to do their due diligence before walking into any showroom. More

Professional attitude & super attention to detail Alyssa Peckham is an outstanding Representative for the dealership. She found the model car with the color and features that we wanted. Her knowledge Alyssa Peckham is an outstanding Representative for the dealership. She found the model car with the color and features that we wanted. Her knowledge of the inventory and the financial specifics was really amazing. Every detail was addressed. She even called our insurance company to get our trade-in car replaced by our new purchase on our policy. Alyssa made the entire process comfortable and filled with all of the information we needed to make the right decision for us. I wish every business I deal with had a person like Alyssa to get things done correctly with such a friendly attitude!! Lamonte Mejia and Goldee Basra were perfect extensions of the demeanor displayed by Alyssa. Together they make quite a team. Everyone is on the same page!!! More

great and professional experience! all of the staff was very helpful, relaxed and professional. we felt comfortable and well informed. our sales rep, Alyssa Peckham, was great! very fri all of the staff was very helpful, relaxed and professional. we felt comfortable and well informed. our sales rep, Alyssa Peckham, was great! very friendly, warm and trustworthy More

They worked with me The sales and financing staff worked with me throughout the process to make sure I was comfortable and understood all of the numbers. The manager even The sales and financing staff worked with me throughout the process to make sure I was comfortable and understood all of the numbers. The manager even checked in multiple times to make sure things were going well! Plus, they gave me a great deal :) More