Doral Acura

Julian's personalize service Julian is the best service advisor i have dealt with in my 40 years of driving. Always a personaize service. My car was ready to go as soon as I a Julian is the best service advisor i have dealt with in my 40 years of driving. Always a personaize service. My car was ready to go as soon as I arrived to pick it up. Thank you Julian for always taking care of our three Acuras. Roden Pangilinan More

Waste of time I wound up getting into a pissing match with the technician, not only did he try to pass the buck, but didn't even listen to the answer I was providin I wound up getting into a pissing match with the technician, not only did he try to pass the buck, but didn't even listen to the answer I was providing him, all the while, the service advisor allowed it to escalate to this level which it shouldn't have ever reached. Definitely leaves a bad taste in your mouth. Also, not stepping foot in that dealership again. Promise you that! More

Excellent care and fast turnaround Came in for my first service since getting the car, 5,000 mile mark. They were very very good about listening to some additional concerns I had and ad Came in for my first service since getting the car, 5,000 mile mark. They were very very good about listening to some additional concerns I had and addressed everything within a very short period of time. Very happy with the service. More

Fantastic Service!! Saili is such a pleasure to work with. She has always been as professional as they come. She is a real asset to Esserman. Thanks Saili! Saili is such a pleasure to work with. She has always been as professional as they come. She is a real asset to Esserman. Thanks Saili! More

excellent customer service I am extremely happy with service I had with Esserman's service rep. My car battery had died and I showed up 5 mins before closing on Friday afternoon I am extremely happy with service I had with Esserman's service rep. My car battery had died and I showed up 5 mins before closing on Friday afternoon and they insisted on helping me getting me my car fixed which they did. Amazing example of going the extra step for customer service. I'll remember this when it's time to renew my lease More

Great Service Clean Car Sara always delivers great service and with a smile, and my car was nice and clean, just like I like it. Thank you again, Sara. Sara always delivers great service and with a smile, and my car was nice and clean, just like I like it. Thank you again, Sara. More

Routine maintenance Always a great experience, thanks to the best service manager, Sali. My salesman, Daniel has always been there for me too! Very satisfied! Clark Hamm Always a great experience, thanks to the best service manager, Sali. My salesman, Daniel has always been there for me too! Very satisfied! Clark Hammeal More

Great service I was in and out in less than an hour. Really courteous staff and great waiting area with coffee and doughnuts! I recommend them sincerely! I was in and out in less than an hour. Really courteous staff and great waiting area with coffee and doughnuts! I recommend them sincerely! More

Excellent service Quick and efficient service. Joe helped throughout the steps and was extremely helpful on explaining the service and wait time. Service took even less Quick and efficient service. Joe helped throughout the steps and was extremely helpful on explaining the service and wait time. Service took even less than I was expecting. Good job! More

excellent service Everything went perfectly. Saili is wonderful, explains all the services and options and it was fast. I have been bringing the car to you since I bo Everything went perfectly. Saili is wonderful, explains all the services and options and it was fast. I have been bringing the car to you since I bought it 10 years ago and never had any complaint. More