Doral Acura

Awesome Customer Service The staff at Esserman Acura displayed extreme courtesy and professionalism. Their sense of urgency and genuine concern was yet to be seen at any other The staff at Esserman Acura displayed extreme courtesy and professionalism. Their sense of urgency and genuine concern was yet to be seen at any other service dealer. However the wait time could use some improvements More

Amazing experience I got an amazing experience at Esserman Acura. Miguel Larrea and Agdel were very professional and honest during the entire process If you need an Ac I got an amazing experience at Esserman Acura. Miguel Larrea and Agdel were very professional and honest during the entire process If you need an Acura, this is the place to go. Good job guys!! More

Unacceptable explanation regarding battery warranty My battery was changed in 2018 and was defective a year later. Was told battery warranty had to do with the car warranty and since the car is no longe My battery was changed in 2018 and was defective a year later. Was told battery warranty had to do with the car warranty and since the car is no longer under warranty I had to pay to replace the battery. Makes no sense whatsoever. Will not be back to this dealership. More

Buen servicio. Agradables personas en especial Daniel De Mena quien me atendio muy bien,tan bien que termine con un Acura parqueado en frente de mi casa. Agradables personas en especial Daniel De Mena quien me atendio muy bien,tan bien que termine con un Acura parqueado en frente de mi casa. More

Service Employees were friendly and helpful. They kept informed about my car service progress. Also, the waiting area was very comfortable with enough fr Employees were friendly and helpful. They kept informed about my car service progress. Also, the waiting area was very comfortable with enough free coffee and reading material. More

Very good service Nice people, thorough information and good perks. I would recommend this to anyone looking for a good luxury car at a reasonable price and with good s Nice people, thorough information and good perks. I would recommend this to anyone looking for a good luxury car at a reasonable price and with good service More

Great dealership We have leased several Acuras from another local dealer before and never felt so satisfied with the dealership in general especially the salesman, Mig We have leased several Acuras from another local dealer before and never felt so satisfied with the dealership in general especially the salesman, Miguel Larrea; we have received several emails and texts from different employees and we will have a training session soon. Excellent overall. More

Excellent Service Staff professional Car serviced in a timely manner Saili profession and always smiling . When she stated the car was serviced in 90 minutes . It Staff professional Car serviced in a timely manner Saili profession and always smiling . When she stated the car was serviced in 90 minutes . It was serviced in 90 minutes . More

Awesome Experience The dealership and the salesman Miguel Larrea were great overall and very helpful with everything. Would totally recommend to buy from this dealership The dealership and the salesman Miguel Larrea were great overall and very helpful with everything. Would totally recommend to buy from this dealership and from Miguel. Great service from everyone and staff was very friendly. More

Excellent service Saili was very helpful and provided information and updates on maintenance. Service completed in timely manner and loaner provided with phone calls an Saili was very helpful and provided information and updates on maintenance. Service completed in timely manner and loaner provided with phone calls and emails keeping me up to date and providing estimate on costs. More