Back

Don Ledford Automotive

Cleveland, TN

4.5
133 Reviews

4595 N Lee Hwy

Cleveland, TN

37312

Directions

By Type

133 Reviews of Don Ledford Automotive

November 24, 2020

Great service from a great team in service and technology. I am glad to have such an accommodating staff ready to go to work on my vehicles. More

by rdotson196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh was great., Tequila Hill, Adrianne Robinson
July 13, 2020

Significant Tag Issues We purchased a used truck from Don Ledford (2019 F250 Diesel) in May 2020 and wanted to keep our personalized tag. We wanted to do a simple tag trans More

by kblongmire
Recommend Dealer
No
Employees Worked With
Bill Benjamin
Jul 16, 2020 -

Don Ledford Automotive responded

Thank you for sharing your experience with us Ms. Longmire, although we wish it could have been a more positive one. We absolutely value your time and business, which is why we have sent two employees to the Hamilton County tag office on multiple separate occasions specifically for your tag work, only to be turned away as well due to incomplete processing. However, we are currently in more frequent contact with the clerks office, continuing to hand deliver documents and the drive out tag issued to you on 7/6/20 is valid through 8/5/20 to ensure you are safely covered while we are making every effort to alleviate you of this stressful situation. We know we are responsible for providing our customers with a superior, carefree purchasing experience and need to further extend our most sincere apologies for all the trouble at the cost of our unfortunate oversight. Please feel free to contact us if you have any further concerns you may have. Best regards, The Don Ledford Care Team

December 03, 2019

I knew exactly what I wanted...and though it wasn’t in inventory Todd and Nick found it and fixed me up. Once I had a decision I was driving off the lot in my new truck in two days! They not only made t More

by axavol
Recommend Dealer
Yes
Employees Worked With
Nick Lewis, Todd Lawrence
November 29, 2019

This was a great place to purchase a new truck. The staff was very helpful and seemed to want to get me exactly what I was looking for. I will definitely refer them to all my family and friends. Thank you More

by Sicemdawgs26
Recommend Dealer
Yes
Employees Worked With
Bill Benjamin, Tequila Hill, Adrianne Robinson
July 17, 2019

A great place from which to purchase a car Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and fou More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Travis, Erik
Sep 05, 2019 -

Don Ledford Automotive responded

Thank you for sharing your experience with us! Greg and our entire team works hard to work with your budget and get you the best deal. Thank you again for highlighting an individual who really went above and beyond to ensure your complete satisfaction! This is our top priority and most important to us, so we want to sincerely thank you for choosing Don Ledford Automotive and we hope to see you again soon! We're always here with the same great service whenever you need service or another vehicle! Best regards, The Don Ledford Care Team

July 13, 2019

Drove 2 hours each way and would again in a heartbeat! Let me preface this experience by stating that I have been in the automotive industry almost my entire life, literally. I grew up in a GM family outsi More

by dLowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weeks, Bruce Tipton, Harold Jones, Nicholas Lewis, Debbie Ledford Melton
Sep 05, 2019 -

Don Ledford Automotive responded

Thank you for sharing your experience with us, Dale! Holy smokes, we are incredibly humbled by your glowing review of our team and facility! We sincerely value all of our guest's opinions, but we can't deny that it definitely has a special meaning to us knowing you have been in our shoes and in some cases have even more experience! Our entire team works regularly to grow our moral and ethical standards as a part of our company's Core Values we operate through on every level, and we could not be more thrilled when someone catches our vision. Thank you for trusting us with such a big decision in your family's life and we are so pleased to have been able to be of service to you. We know this vehicle will be a part of many family memories for years to come and we cannot wait to hear about them all! Please continue to keep us on your shopping list and we're happy to have you as a part of our Don Ledford family! Take care. Best regards, The Don Ledfore Care Team

January 10, 2019

Lease buyout Immediate service by Ric to negotiate a complicated process of buyout for the end of my 3 year lease. My previous services at Don Ledford has all bee More

by Danny hays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Clayton, Debbie Melton
Sep 05, 2019 -

Don Ledford Automotive responded

Thank you for sharing your experience with us! Ric and our entire team works hard to work with your budget and get you the best deal. Thank you again for highlighting an individual who really went above and beyond to ensure your complete satisfaction! This is our top priority and most important to us, so we want to sincerely thank you for choosing Don Ledford Automotive and we hope to see you again soon! We're always here with the same great service whenever you need service or another vehicle! Best regards, The Don Ledford Care Team

January 05, 2019

New truck Buying new truck was quick and seamless. I got a good price for my trade in and a good price on the new teuck. Very pleased More

by Dubaub
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Proper
December 04, 2018

Customer I went to don ledford in Cleveland tn to see what was available in used trucks I found what I was looking for and the next thing I knew was that I was More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd lawrence
March 31, 2018

stranded in cleveland driving back to michigan and our car overheated on 75 pulled onto first exit which was cleveland. it was 4:00 am. after waiting a few hours in our c More

by debfin414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steven kelleston
...
7
...