Don Ledford Automotive
Cleveland, TN
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131 Reviews of Don Ledford Automotive
I knew exactly what I wanted...and though it wasn’t in inventory Todd and Nick found it and fixed me up. Once I had a decision I was driving off the lot in my new truck in two days! They not only made t inventory Todd and Nick found it and fixed me up. Once I had a decision I was driving off the lot in my new truck in two days! They not only made the process easy, I actually had fun buying a vehicle! More
This was a great place to purchase a new truck. The staff was very helpful and seemed to want to get me exactly what I was looking for. I will definitely refer them to all my family and friends. Thank you was very helpful and seemed to want to get me exactly what I was looking for. I will definitely refer them to all my family and friends. Thank you More
A great place from which to purchase a car Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and fou Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and found him to be very pleasant. All of the employees I talked with were very friendly and courteous. The process of buying the car was enjoyable and I highly recommend Don Ledford Dealership to anyone looking for a new vehicle. More
Drove 2 hours each way and would again in a heartbeat! Let me preface this experience by stating that I have been in the automotive industry almost my entire life, literally. I grew up in a GM family outsi Let me preface this experience by stating that I have been in the automotive industry almost my entire life, literally. I grew up in a GM family outside of Detroit. My grandfather was an executive for Hydramatic (the GM transmission division then) from the time he came home from WW2 until the day he retired in 1977. He was also on the original team that created the Corvette in Flint, MI. Aside from that, my family owned and operated a Chevrolet dealership in the Detroit area for over 12 years. What is the point of this information share? Because when it comes to working with a dealership and their sales/service staff, I am as hard-nosed and difficult to please as anyone you will meet because I demand the best, as I have been on both sides of the desk when it comes to cars. I live in the Atlanta area now and while there are 100s of franchise dealerships within a 50 mile radius, I gave my business to the Don Ledford Auto Group. In two weeks of searching for the right car, at a proper price point, from a dealer that was cordial, efficient and accommodating, I was at a total loss in the Atlanta area as every dealer and salesperson were trying to work angles and shade deals. So, I expanded my search radius...and thank goodness I did, to be honest. I hope you're still reading because this story has a happy ending. Within less than 48 hours of initial contact, my wife and I drove away in an absolutely gorgeous Cadillac that was beautifully prepped for delivery, priced better than any with comparable options within over 300 miles, and closed in a very quick, friendly, efficient and unpressured manner. Mike Weeks, Butch Tipton, Harold Jones and Nicholas Lewis all had hands on closing and delivering this deal and did a stellar job. This was late on a Saturday afternoon and they were more than happy to take all the time we needed to close, ask questions and assure that we drove away with 110% satisfaction and confidence in our purchase. We even spoke with Debbie Ledford Melton, the dealership owner/operator, who wanted to make sure that we were happy, well taken care of and asked that we contact her should any need or concern arise. Good luck finding a dealer operator today that has a hands-on concern and commitment to their customer's happiness and their employee's success. We drove two hours, each way! Would I do this again? I can give you every assurance that we would and will! Honesty, integrity, efficiency, care and passion mean a lot when it comes to my criteria for working with a dealer and they over-achieved on each. The Don Ledford team will continue to get our business, regardless of the drive, and we encourage anyone else considering a vehicle purchase or lease to make that drive, as well! More
Lease buyout Immediate service by Ric to negotiate a complicated process of buyout for the end of my 3 year lease. My previous services at Don Ledford has all bee Immediate service by Ric to negotiate a complicated process of buyout for the end of my 3 year lease. My previous services at Don Ledford has all been excellent and complete. R.Danny Hays MD More
New truck Buying new truck was quick and seamless. I got a good price for my trade in and a good price on the new teuck. Very pleased Buying new truck was quick and seamless. I got a good price for my trade in and a good price on the new teuck. Very pleased More
Customer I went to don ledford in Cleveland tn to see what was available in used trucks I found what I was looking for and the next thing I knew was that I was I went to don ledford in Cleveland tn to see what was available in used trucks I found what I was looking for and the next thing I knew was that I was driving it home. The have a great staff and prompt service they will do whatever it takes to get you the best deal More
stranded in cleveland driving back to michigan and our car overheated on 75 pulled onto first exit which was cleveland. it was 4:00 am. after waiting a few hours in our c driving back to michigan and our car overheated on 75 pulled onto first exit which was cleveland. it was 4:00 am. after waiting a few hours in our car we called and talked to Steve (he even answered the phone 15 minutes before the opened). He arranged a tow truck to pick us up that took us to the dealership. within a couple of hours we were back on the road. Thank You Steven! More
Dec 2017 Oil Change I usually interact with Mr Stinnett and he is always great. He helps make the experience pleasant I would definitely recommend this dealership for th I usually interact with Mr Stinnett and he is always great. He helps make the experience pleasant I would definitely recommend this dealership for the service department More
new 2016 Buick Encore purchase; service on retiring car I was courteously treated by each employee I dealt with...questions were answered...no high pressure. The service department was once again friendly I was courteously treated by each employee I dealt with...questions were answered...no high pressure. The service department was once again friendly and efficient. More