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Don Ledford Automotive

Cleveland, TN

4.5
133 Reviews

4595 N Lee Hwy

Cleveland, TN

37312

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133 Reviews of Don Ledford Automotive

July 17, 2023

Excellent service. Booked online and stayed while my car was being serviced. It was fast and easy. People were very friendly. More

by AmandaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tequila Hill, Adrianne Robinson
June 13, 2023

Everyone was very kind and courteous. Did not spend all day to buy a car. Overall experience was great and Mr John is so nice and I will definitely recommend this dealership. More

by Carmenhartzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yow
May 30, 2023

Sam was very understanding and willing to help us buy a super new vehicle. He worked with our schedule to complete the trade and demonstrate the new features. Thank you to Mike Weeks for his assistance! More

by rbsmith9993
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Bain, Tequila Hill, Adrianne Robinson
May 22, 2023

Well, my first experience was they didn’t top off my fluids on an oil change, which isn’t a big deal but I left it there because I had a thumping noise coming out of my stereo. I have a passenger explor More

by bigmike7288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever the service department manager is in their shop foreman he’s the one that said he didn’t want to get involved in that type of work
May 11, 2023

They had the vehicle I wanted on the new vehicle lot. I could take immediate delivery. More

by v.e.goins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold Jones, Tequila Hill, Adrianne Robinson
May 04, 2023

Had breaks put all around. They still make a noise. Service good other than breaks More

by hanna.thomas
Recommend Dealer
Yes
Employees Worked With
Jeff mitchell
April 25, 2023

Beware! Very dishonest. Will lie contradict them self and do anything to take your money More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy, Tequila Hill, Adrianne Robinson
April 17, 2023

Such a great group of people striving to excel at their jobs here. Its a rare find, people that actually want to excel at customer service but that is exactly what you will find at Don Ledford. Very inform More

by MHocutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tequila Hill, Adrianne Robinson
April 15, 2023

The people at the front desk of the service department are clueless. Erin is the only person who was able to help me and she is an excellent asset to your business. More

by Stephen William Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin in Service
April 06, 2023

Outstanding experience! John Binkley was exceptional and made all the difference in the world! Would definitely recommend Don Ledford to friends and family. More

by jerrypetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Binkley
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