Don Ledford Automotive

I have gone to Don Ledford for at least 10 years. They have a great service department and have always got me in and out very fast. have a great service department and have always got me in and out very fast. More

My service experience with Don Ledford was excellent. My wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the service department has been to work with. I just bought a 65 Shelby Cobra and it had a defective brake master cylinder. She suggested that I take it to Ledford's because they advertise working on all types and makes of vechiles. I took it to Ledford's and they found I needed to have the master cylinder replaced. The company I bought it from warrenties the parts. Ledfords service (Jeff) called the company himself and had them ship the parts to Ledfords direct. Jeff and Justin in service kept me informed on the receipt of the parts and how the repair was going and when I could expect to get the car back. The mechanic that worked on the car (Ed Lowe) talked to me about the repair and gave me valuable information on the car. He did a great job that I am very satisfied with. I will definitely use Don Ledford again when I need repairs on any vechile and will refer anyone else to them for automotive service. More

What a great experience... I bought an auto online... it was just like they said it was... I drove about 100 miles to pick it up... and the people there were very nice!!! I paid for the car and drov it was just like they said it was... I drove about 100 miles to pick it up... and the people there were very nice!!! I paid for the car and drove away... how easy is that!!!!! I would recommend them to anyone that asked! More

I really, really, appreciated Don Ledford for helping me get into a new/used car. I was a little nervous about the transaction but Amy Mack (sales rep) really helped me put all my fears to one side. Amy w get into a new/used car. I was a little nervous about the transaction but Amy Mack (sales rep) really helped me put all my fears to one side. Amy was a grrrreeeaaatt sales rep. and she represented Don Ledford Automotive very well. --- Charles Bolen is a a grreeeaaatt sales rep. Sorry, I missed him when I came in to purchase my car --- but I have nothing but high praise for him. Thanks You --- Don Ledford Automotive More

Upon arrival in the service department you are greeted with courteous and knowledgeable service writers. The service department is always is always very clear as to the repairs needed and discuss any opti with courteous and knowledgeable service writers. The service department is always is always very clear as to the repairs needed and discuss any options available. The repairs have always been on time and at the quoted price. More

Charles Bolen was a great salesman Not pushy like some i have encountered. He was willing to go the extra mile and was patient while i and my wife drove several of the vehicles on the lot before making a d have encountered. He was willing to go the extra mile and was patient while i and my wife drove several of the vehicles on the lot before making a decision as to which one we wanted and then he worked hard to get the price and payment we wanted. Over all the people that we came in contact with were great and they stayed after hours to assist us. Mr Bolen even took the time to explain some of the features of the vehicle that we had just bought so that i would have some knowledge of the vehicle. I would recommend this dealership and especially the salesman, Charles Bolen. More

My husband and I were searching for a replacement for an older car and found a used car that we were interested in via the internet at Don Ledford. We contacted Michael to get more details about the car an older car and found a used car that we were interested in via the internet at Don Ledford. We contacted Michael to get more details about the car and decided to make a trip from our home in NC to purchase the car. Michael was very upfront and honest about the condition of the car which was practically brand new. When we arrived at Don Ledford the vehicle was exactly as described online and Michael had the vehicle ready to leave the lot and all the preliminary paper work in place to assure a quick transaction. Michael was very professional and great to work with. This was our first online purchase and would highly recommend Don Ledford in the future. More

I needed a new car and had searched everywhere in Knoxville for well over 2 months for an SUV with about a $450 a month car payment. I just stopped in at Don Ledford one day just to take a closer lo Knoxville for well over 2 months for an SUV with about a $450 a month car payment. I just stopped in at Don Ledford one day just to take a closer look at a Cadillac SRX and walked out with one that very day. I wish I had just gone to them from the get go. There was no hassle involving deal making, no annoying every day phone calls. I told them what other dealerships were offering and they came down well below the others' prices. Chad Akins, in particular, went out of his way to help me with a financing plan. The service work needed was done that day, and they helped me take care of everything all at once. Again, I could have saved myself a lot of stress had I just gone here from the start. My mom has to purchase a new car in the next couple weeks, and this is where she will go. As long as Don Ledford is around and as long as I will need a vehicle, advice, service work, this will be the only place I go from now on. More

We had the best experience with Don Ledford. They are an integral part of our community and serve on many boards and are big sponsors of the charities in our community, and that is why so many of us drive t integral part of our community and serve on many boards and are big sponsors of the charities in our community, and that is why so many of us drive their cars in return. The Toyota dealership and Ford dealership are no where near as supportive of our community events, to my knowledge. I really wanted a Toyota but chose a Cadillac strictly because this dealership is so generous to the different schools and organizations I am a part of. More

My association with this dealer started in 2005 when I purchased a 2005 Buick Century. We drove that car for just shy of 125,000 miles and, although still in excellent condition we thought it was time to purchased a 2005 Buick Century. We drove that car for just shy of 125,000 miles and, although still in excellent condition we thought it was time to replace it. The prior experience with Don Ledford Buick indicated we should start there. This time we started on the internet and worked with Michael Ledford. He worked his schedule around ours; showed us several cars based on what we were looking for; he carefully explained differences between the vehicles and how each fit within the range we were looking at. His manner was very pleasant, he answered all of our questions. He arranged for the window tinting we requested and when we picked up the car it was spotless and had a full tank of gas. We have owned Buicks for some 25 years now and I suspect that down the road our next vehicle will be a Don Ledford Buick. Malcolm Thompson More