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Dodge Chrysler Jeep RAM Fiat of Winter Haven

Winter Haven, FL

4.2
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge. Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991. Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities. When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community. As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer. To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure. As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first. On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership. By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you. Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles. With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last. Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing. Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family. First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision. Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center. No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time. To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy! At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers. From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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299 Cypress Gardens Blvd

Winter Haven, FL

33880

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Showing 379 reviews

August 02, 2023

Steve K was great to deal with and I didn’t even have to wait hours for a response. More

by lyhanlong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Jabin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

lyhanlong responded

Experience was phenomenal and would definitely recommend

August 02, 2023

I am always very happy with the service I am given there. My car is always in great shape when I leave and I feel very safe driving it. I will continue to service my car with you. Thank you very much.😊 More

by Petmom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Service center is great! ! No problem with the service center!! They were great!! Get there early in the morning, they take care of you very soon!! More

by JANETMILLER191
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I was called One price but when I arrived the price was different about $70 different More

by SOLOMOND238
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Destiny Lema
July 31, 2023

Great customer service and easy take deals whit them. Take care of my needs and resolve all my questions More

by Posso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

When can you Sale me a New Long Horn 1500 pick up ? Ram Truck please More

by WSNYDER513
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Reider
July 29, 2023

I’m been coming here for a long time now and we love Matt he is the best sales person and Cory in service department he is the best to. Every one else is vary friendly as well. Thank you More

by DESERTFLOWER94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory , Matt Reider
July 29, 2023

This service department has improved since 2021. Better Communication and customer service is much improved. More

by JAXRUS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Lema
July 27, 2023

Since 2017 they’ve been our dealership. Always fair and polite and very professional. Luis,Phil,Matt are the guys to see. Thank you. More

by ldufault.ld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Reider
July 26, 2023

Worst customer service over I will never return. Overcharged me about $500. It was completely rude the whole time. More

by destinyyy.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Moss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manroel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are so sorry you did not have a great experience with us. We would like to hear more so we can correct the issue. Please give us a call and ask for our general manager, Clint.

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