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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
August 12, 2023
Billy always does a good job taking care of me and my Jeep! Thank you Billy Jeep! Thank you Billy More
by PATTYG3333
Verified CustomerEmployees Worked With
August 10, 2023
Amber was fantastic! Told me everything I needed and was extremely knowledgeable! Was very kind and answered all my questions! Told me everything I needed and was extremely knowledgeable! Was very kind and answered all my questions! More
by STEPHENLOESCH4
August 09, 2023
Amber Harrison and the entire service team are courteous and very knowledgeable and professional 👏. The service team worked extremely well on my vehicle and we were out before the time estimated. and very knowledgeable and professional 👏. The service team worked extremely well on my vehicle and we were out before the time estimated. More
by Lou
Employees Worked With
August 08, 2023
Outstanding Service Department / Parts / Sales & Finance !--I had my 1st service on my new RAM 1500 Big Horn and Chris & Mike were EXTREMELY helpful in resolving a warranty issue . The level of courtesy an !--I had my 1st service on my new RAM 1500 Big Horn and Chris & Mike were EXTREMELY helpful in resolving a warranty issue . The level of courtesy and expertise extended was EXCEPTIONAL ! More
by Dave P.
August 08, 2023
Amber was fantastic and very helpful! She was also very knowledgeable and answered every question I had! Shay was great too and was so kind and happy to help us too! She was also very knowledgeable and answered every question I had! Shay was great too and was so kind and happy to help us too! More
by STEPHENLOESCH4
August 08, 2023
Very quick checking out. Would of liked a lower price but the dealership addons were the lowest I found. Would of liked a lower price but the dealership addons were the lowest I found. More
by pmark711
August 06, 2023
Great customer service Destiny is a true Professional i believe she wants you to leave happy believe she wants you to leave happy More
by pctreeman
August 04, 2023
Trying to get the Service department on the phone is nearly impossible; I got “disconnected “ more times than I could count. Even when I was there in person with three of them standing in front of me…. nearly impossible; I got “disconnected “ more times than I could count. Even when I was there in person with three of them standing in front of me…. I wasn’t even acknowledged by a single one for at least 5 minutes. Not even a hello. I had an appointment for a week, dropped it off at 5am (4 hours early) and 3 hours after my scheduled appointment my car hadn’t even been looked at and I hadn’t even been contacted. So I picked it up without being looked at, traded it in that day and bought an Audi! Bye!!!! More
by blwskinner
Employees Worked With
August 04, 2023
Horrible! ! Would have had a better vehicle if I took my chances buying from the auction. ! Would have had a better vehicle if I took my chances buying from the auction. More
by Siria.Windley
