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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
September 10, 2023
Great customer service in dealership and maintenance department. The maintenance department keeps you well informed of the progress with your vehicle. department. The maintenance department keeps you well informed of the progress with your vehicle. More
by kayakid54
Verified CustomerEmployees Worked With
September 09, 2023
The staff was helpful and informative always great service, always professional, I’m always satisfied with everything. service, always professional, I’m always satisfied with everything. More
by TWIZZLE1979
Employees Worked With
September 03, 2023
Fast and thorough michael said he’d get me out sooner than anticipated thank you I was so tired I worked the graveyard shift the night before my service but had to get the recall done than anticipated thank you I was so tired I worked the graveyard shift the night before my service but had to get the recall done More
by GINASIERRA11
Employees Worked With
Michael W Bristow
September 02, 2023
My onlu complaint is your shop fees for work out of warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have that much of a price differnce in work. More
by SCORP1072
Employees Worked With
Other Employees :
Clifton Whitaker, Vicky Robertson
August 31, 2023
Staff very courteous and prompt in taking care of customers. Explained precisely what had been done and why. Work completed when expected. customers. Explained precisely what had been done and why. Work completed when expected. More
by REMKEES3
August 31, 2023
Horrible experience. Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the exact same thing that it was doing when I dropped it off. They only put a recall sensor in it and gave it right back to me. Took it right back to them on Friday. And it just sat there. Advisors never called me back everytime I called they had no info on my vehicle. My vehicle was just sitting there.Contacted the GM twice still no help. Ended up having to contact ram care. Dealer told me that it would take 3 weeks for the parts to come in and then about a week to do the repairs. Not to mention it was back in the shop for the same thing that they previously supposed to have repaired. (Def system which is a whole other conversation about the 2022 3500 ram def system)After contacting ram care they got my truck ready in THREE DAYS. I don’t know how they did that but thanks to Ram Care they got it done. Will never ever revisit this dealership.Ever. More
by kmgenterprises21
Employees Worked With
Other Employees :
Who ever is the GM at this location don’t remember his name.
August 31, 2023
Thank you steve for helping me with my 2023 pro-master. it is doing the job it is doing the job More
by Jason
Employees Worked With
August 29, 2023
I was happy with the results of our purchase. The sales person was very helpful and personable. The full tank of gas was a pleasant bonus. The sales person was very helpful and personable. The full tank of gas was a pleasant bonus. More
by Avrust617
Employees Worked With
August 26, 2023
Very friendly service. Phil goes above and beyond to help you. Large selection to choose from Phil goes above and beyond to help you. Large selection to choose from More
by LEWTERJ1985
Employees Worked With
