Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 379 reviews
September 25, 2023
Amber was my service tech advisor she did a great job keeping me informed on the status of my truck. They diagnosed it seen they had to order parts. Then she gave me a call as soon as they were in so I t keeping me informed on the status of my truck. They diagnosed it seen they had to order parts. Then she gave me a call as soon as they were in so I took my truck back then. They only had my truck for one day thanks for a good job. More
by shea3
Verified CustomerEmployees Worked With
September 25, 2023
The service was Quick and complete for my first 5000mi. Very happy we changed to Jeep Winter Haven. Amber is 👍 Very happy we changed to Jeep Winter Haven. Amber is 👍 More
by pinchlynch13
Employees Worked With
September 24, 2023
Always a great place to bring your vehicle for service. I work so I love the Saturday appointments. I work so I love the Saturday appointments. More
by cbabc37690
Employees Worked With
September 23, 2023
Very well organized Service Dept with great personality. One complaint , the Waiting Area Chairs we're something to be desired . Even though management is reupholstering the original chairs , could hav One complaint , the Waiting Area Chairs we're something to be desired . Even though management is reupholstering the original chairs , could have rented cushioned chairs instead the hard plastic chairs . Thank You . More
by RONHYDE38
Employees Worked With
September 23, 2023
Everything that I needed done was completed in a timely manner and done to my satisfaction. The service writer was courteous and helpful. manner and done to my satisfaction. The service writer was courteous and helpful. More
by ILUMINATOR
September 23, 2023
Great place to buy a Jeep and to get it serviced. Staff were awesome! I will be back when it's time to buy again. Staff were awesome! I will be back when it's time to buy again. More
by mbeste22
September 23, 2023
Billy is the man had my new tires out on and a nice car wash 5 stars all day wash 5 stars all day More
by DOJVELEZ
Employees Worked With
September 23, 2023
As usual, they took us 3 trips and a week before they could even manage to change a light bulb and change the oil. This dealership has the absolute worst service department in the entire US. They sim could even manage to change a light bulb and change the oil. This dealership has the absolute worst service department in the entire US. They simply have no idea what they are doing and will lie directly to your face. Do not buy anything from this dealership. They will not service their cars. More
by STEVEGREENUP2015
Employees Worked With
Other Employees :
Clifton Whitaker, Vicky Robertson
September 22, 2023
I been coming to winter haven Chrysler Dodge and Ram for 17 yrs. I love the sale men there. I love the owner know all there repeat customers. They try to sale the moon, but feel like your really special. 17 yrs. I love the sale men there. I love the owner know all there repeat customers. They try to sale the moon, but feel like your really special. More
by KOOLN10TION
Employees Worked With
