Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 379 reviews
July 15, 2023
A big thanks to the service department for a good job. It was done in a timely manor. It was done in a timely manor. More
by JOAN.EDWARDS
Verified CustomerEmployees Worked With
July 15, 2023
Drop my 2002 1500 they said it was too old to work on no parts parts More
by chughes7362
Employees Worked With
July 15, 2023
My advisor was very friendly and kept me up to date on the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. the status of my vehicle. The wifi was reliable which was nice so I could work while waiting on my vehicle. More
by ericakhumphrey
Employees Worked With
Destiny Lema
July 15, 2023
This is my second purchase and both experiences have been a joy! James my sales associate made it happen! a joy! James my sales associate made it happen! More
by tomjauger
July 14, 2023
Communication was lacking with this repair work. My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time My van ended up setting in the super hot sun for a very long time. Took forever to cool off! If I had known it was ready sooner than the stated time I would have been there. All work completed was good. Just need to do a better job of keeping customers informed! More
by debrawilke69
Employees Worked With
July 14, 2023
Super Service, great help from Destiny Lema. Kept me up to date on repairs, got our Car back in 3 days. Thanks so much. Kept me up to date on repairs, got our Car back in 3 days. Thanks so much. More
by William L.Lambert, Jr
July 09, 2023
This is the third Jeep GrandCherokee that I have leased from this dealership and we previously had purchased a Dodge Ram truck from them. I have always had a great experience…friendly staff, good customer from this dealership and we previously had purchased a Dodge Ram truck from them. I have always had a great experience…friendly staff, good customer service in both the sales and service departments. They work with you on getting the best deal for you and the vehicle that you want. I plan to keep working with this dealership in the future and definitely recommend them! More
by pipsnik
July 03, 2023
Everyone who had anything to do with my repair exceeded my expectations. Melissa was the perfect service representative and I would give her a 10 out of 10. The two mechanics who worked on my car analyse my expectations. Melissa was the perfect service representative and I would give her a 10 out of 10. The two mechanics who worked on my car analysed the problem perfectly and did a great job fixing it. I would give them a 10 out of 10. The gentleman who picked me up and drove me to pick up my car at the dealership was kind, helpful, and would rate him a 10 out of 10. I couldn't be happier. I will always bring my car to your dealership for service. More
by Pamela
Employees Worked With
Melissa
April 13, 2023
When going to dealership to report my issues from a previous repair from their shop , they did their reasearch and found previous work they did on vehicle, went to parts department re order part made a previous repair from their shop , they did their reasearch and found previous work they did on vehicle, went to parts department re order part made arrangements to address the issues again More
by Jerome.Rice
Employees Worked With
Vicky Robertson
March 31, 2023
We saw a used car online from this dealership priced in our budget. So I called the day before going to see if it was available, it was, so We drove from out of town to buy the car, but when we got there, our budget. So I called the day before going to see if it was available, it was, so We drove from out of town to buy the car, but when we got there, they told us the car was sold and they had another car just like it that was $4,000 more expensive! I told him we wanted to stay in our budget so we weren't interested in a more expensive car, and also that's why I called first to see if the car was still available. Then all of a sudden the car was available again. But now he said the market had changed (in less than 24 hours) and the car was not $2,000 more expensive. I was appalled. and very dissapointed that they would lie to us and change the price to try to get us to pay more money for a USED car. Luckily i had screen shot a picture of the price the day before and showed that to the manager (at this point I asked to speak with the manager) and he "supposedly" gave us a $2,000 discount which was not a discount, it just went back to the price it already was. Very dishonest. price had changed and was $2,000 more expensive. More
by woodside
Employees Worked With
